Support Letter to Globanet Customers

Sep 28, 2020

Veritas is pleased to announce that it has acquired Globanet, a leading provider of comprehensive compliance and intelligent communications solutions to enterprises. We remain steadfastly committed to further developing and enhancing our portfolio to meet your evolving business needs – and our objective with this acquisition is to provide you with access to Veritas’ strong portfolio of digital compliance and governance offerings to give you native visibility into over 80 new content sources.

Veritas Earns 2019 NorthFace Scoreboard Award for Delivering ‘World-Class’ Customer Service

Jun 01, 2020

Veritas Technologies has received the 2019 NorthFace Scoreboard award for excellence in customer service. The NorthFace ScoreBoard Award is widely recognized as the most prestigious award for customer service excellence due to its unique customer only vote criteria. This is the third consecutive year Veritas has earned this award.

BCS Tech Talks – the customer forum to discuss Veritas products and experiences

Apr 08, 2020

The Veritas Business Critical Services (BCS) Team has launched a virtual program, BCS Tech Talks, to connect with customers during the current challenging work ecosystem.

Downloading software updates now requires active maintenance

Mar 19, 2020

Recent changes to the Veritas Download Center have changed who is able to download software.

Introducing VEMS Self Service

Mar 14, 2020

Veritas Entitlement Management System (VEMS) users are now able to request account access, license certificate reprints, and privilege changes directly within VEMS.

NetBackup 8.2 plugin for MongoDB now available

Jan 21, 2020

Veritas Technologies now offers NetBackup 8.2 plugin for MongoDB to enable data protection of various MongoDB environments.

Veritas Support Named One Of 10 Best Support Websites

Aug 28, 2019

Veritas Technologies is pleased to announce that the Veritas Support website has been named a 2019 winner in the annual Ten Best Web Support Sites competition sponsored by the Association of Support Professionals (ASP).

Excellence In Customer Service Award

Mar 30, 2018

Veritas Support has received the 2018 Northface Scoreboard award for excellence in customer service. This is our 2nd year in a row receiving this award. The NorthFace ScoreBoard Award is widely recognized as the most prestigious award for customer service excellence due to its unique customer only vote criteria.