Due to Tropical Storm Nicole, you may experience longer than normal hold times when contacting us via phone. Please access our web resources at veritas.com/support. There you can research an issue, check case status, update your case, or submit a new case. We apologise for any inconvenience, and thank you for your patience.
Contact Support
How can we help?
Use one of our support options below to seek assistance from Veritas / Arctera.
Verified Support | Telephone: 1-833-266-5108
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The Veritas Support Portal will be undergoing scheduled maintenance.
Our customer portal is performing planned maintenance during the following period:
Dec 13, 2024, 06:00 PM PST - Dec 14, 01:30 AM PST [UTC-08:00]
We apologize for the inconvenience.
If you are a Veritas customer / partner and require additional assistance, For urgent or severity 1 issues: please Contact Us by phone. Otherwise, please check back after the maintenance window.
Verified Support
If dialing into Verified Support, provide your Verified Support ID so that you will be placed in the correct queue and will receive US-based Technical Support.
Hello! We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. Contact us for help registering your account
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Only chat-supported case types are listed.
Only chat-supported cases are listed.
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Chat hours of operation: 24 hours per day, Monday – Friday, depending on agent availability.
Chat hours of operation: 24 hours per day, Monday – Friday, depending on agent availability.
Chat hours of operation: 24 hours per day, Monday – Friday, depending on agent availability.