Veritas Alta™ SaaS Protection Administrator's Guide
- Section I. Introduction to Veritas Alta™ SaaS Protection
- Section II. Administration portal
- Section III. Manage users and roles
- Section IV. Manage searches/eDiscovery/cases
- Section V. Configure policies
- Section VI. Perform restores
- About restore
- Prerequisites for restore
- Restore dashboard
- Restore Exchange Online mailboxes
- Restore SharePoint Online Sites and data
- Restore SharePoint/OneDrive/Teams Sites and data
- Restore Teams chats and Teams Channel conversations
- Restore Audit logs
- Restore Box data
- Restore Google Drive data
- Restore Gmail data
- Restore Salesforce data and Metadata
- Restore Entra ID objects
- Restore Slack data
- Restore data to File server
- Restore options
- Section VII. Perform data share
- Section VIII. Perform data downloading
- Section IX. Add and configure connectors
- About connectors
- About connectors
- Overview of connectors
- Configuring the capture scope
- Configuring credentials
- Apps Consent Grant Utility
- Exchange Online connector
- Adding Exchange Online connectors
- Configuring the capture scope for Exchange connectors
- Configuring the capture scope for Exchange connectors
- SharePoint Online connector
- Teams Sites collections connector
- OneDrive connector
- Teams chat connector
- Audit log connector
- Google Drive connector
- Gmail connector
- Salesforce connector
- Entra ID (Azure AD) connector
- Box connector
- Slack connector
- EML connector
- Managing connectors
- About connectors
- Section X. Perform backups
- Section XI. Backup limitations
- Section XII. Events
- Section XIII. Manage Stors (Storages)
- Section XIV. Manage Scopes
- Section XV. Manage auditing
- Section XVI. Known Issues
Prerequisites to add Salesforce connectors
A separate connector is required to protect data (objects, files, and attachments) and metadata for each Salesforce organization.
The following are the prerequisites to add Salesforce connectors to Veritas Alta SaaS Protection:
Veritas handles this prerequisite for your tenant as part of the provisioning process.
Veritas provides structured Stors, SalesforceFiles Stor, and one or more VMs (with preinstalled connector and Export services) within your Veritas Alta SaaS Protection tenant.
Note:
Veritas provisions one structured Stor per targeted Salesforce organization; the SalesforceFiles Stor is shared across Salesforce connectors. If a connector using a structured Stor is deleted, you can create a new connector using the same structured Stor. Ensure that the URL and type (Production or Sandbox) of the Salesforce organization match those of the original structured Stor. Depending on the Salesforce organization, one or more Connector VMs and SalesforceFiles Stors may be provisioned.
Note:
The Connector and Export service are hosted on a single VM, which can support multiple connectors depending on the size of the Salesforce organization and its data. The Connector/Export service VM may host multiple connectors based on the size of the Salesforce organization we need to protect. For larger Salesforce organizations (with more data), the connector may be hosted independently on a separate Connector/Export service VM.
Note:
When these Stors are configured together for a connector, retain versions of backup data and metadata to protect the Salesforce organization.
You are required to create a user, a profile, and a Connected app in each Salesforce organization to be backed up.
Adding a user, profile, and Connected App within the Salesforce organization.
Note:
A Connected App is a mechanism that securely links external applications to Salesforce, enabling controlled access to Salesforce data and metadata through OAuth authentication, with customizable permissions and settings.
To protect the public libraries in the target organization, they must be shared with
with access permission.