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The Veritas Data Compliance, InfoScale and Backup Exec businesses are now a standalone company – Arctera. The Veritas enterprise data protection business has been combined with Cohesity. Customers of both organizations can access support from this site. Learn more

Get the support you need

Get the support you need with us by chatting with us, opening a support case, or managing your existing support cases.

Make the most of your investment in Veritas™ / Arctera products

Security Alerts

View the latest security alerts, hotfixes and advisories covering Veritas / Arctera products

Technical Alerts

Stay up-to-date with technical support alerts and articles covering all Veritas / Arctera products and offerings

Product Life Cycles

Access the Veritas / Arctera product lifecycle policy and view EOL dates by version

Support Fundamentals

Explore Veritas / Arctera Support resources including self-help, licensing, documentation and more

Business Critical Services

Business Critical Services is available to simplify, maximize and protect your IT environment with a single point of contact, proactive services, and access to Veritas / Arctera Education.

Managed Services

Full remote management for NetBackup and Enterprise Vault. 24x7 monitoring and remediation from product experts, relieving your IT of day-to-day management.

Education Services

Gain unrivaled technical training and certification to help your business maximize the value and functionality of your Veritas / Arctera information management solutions.

Consulting Services

Veritas / Arctera Consultants apply expertise and knowledge to help you assess and manage systems and protocols that maximize information availability, and promote information insight.

Vulnerability

Inform Veritas / Arctera about new security threat or new product vulnerability not seen in the Security Alerts page

Veritas / Arctera Quick Assist

Download VQA in Windows or Linux. VQA is a diagnostic tool used when troubleshooting in your environment

Support News

Access latest Veritas / Arctera technical support news and announcements

Partner Portal

Find the latest in communications, sales & marketing tools, events & enablement for Veritas / Arctera partners