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While installing Agent for Linux (Linux Agent) and/or Remote Media Agent for Linux (RMAL), the following warning message is encountered: V-225-261 "Prerequisite Warning: C++ Compatibility Pack"
Problem
While installing Agent for Linux (Linux Agent) and/or Remote Media Agent for Linux (RMAL), the following warning message is encountered: "Prerequisite Warning: C++ Compatibility Pack"
Error Message
While installing Linux Agent and/or RMAL, the following warning message is encountered:
Prerequisite Warning: C++ Compatibility Pack
The installer was unable to determine if the C++ compatibility package for applications using GNU Compiler Collection (GCC) 3.3 is installed on the computer. This package is required for this version of the Symantec Backup Exec Agent for Linux.
Install the latest version of the C++ compatibility pack.
UMI code : V-225-261
Cause
A standard library file, libstdc++.so.5 is missing.
Solution
Before running Linux Agent and/or RMAL on RHEL, make sure that the libstdc++.so.5 library has been installed. Currently, the libstdc++.so.5 library is provided by compat-libstdc++-33-3.2.3-68.x86_64.rpm:
Before running Linux Agent and/or RMAL on a Debian based distribution, make sure that the libstdc++.so.5 library has been installed. This can be installed using the following command at the console:
References
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.