Problem
No files and folders can be seen under the volumes of Netapp C-mode filers from the backup job.
Solution
For NetApp CDOT, as well as NetApp cluster configuration, no files and folders can be seen under the volumes during backup browse.
NetApp added support for browsing to ONTAP 8.3.x and later as part of the NDMP snapshot extension, but SVM mode is required in order to use this feature. Backup Exec currently does not support SVM mode. Browsing files and folders will not work.
Please use the Include/Exclude feature to configure the backup selections if required.
Please Review the Backup Exec Hardware Compatibility List (HCL) for information regarding affected ONTAP versions and updates.
Backup Exec Compatibility List Home Page
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