Problem
The third party applications used by Veritas eDiscovery Platform (eDP) generally cannot be updated or patched outside of upgrading eDP. The third party applications are version specific to eDP and if updated or patched will may eDP to function incorrectly or not at all.
Solution
Veritas assesses each release for vulnerabilities and remediates issues based on severity. Critical issues are addressed through a hotfix. Lower severity issues are addressed as part of cumulative hotfix or future release.
Below are the most common third party applications and their upgradeability. Please note this is not a complete list of third party applications used by eDP.
MySQL: Cannot be upgraded or modified
Java: Minor updates can be applied to eDP version 8.2 and later. Please contact technical support for further information and reference KM article 100038911
Apache/Tomcat: Cannot be upgraded or modified.
Web Browsers: See the eDiscovery Platform Browser Compatibility Chart
Microsoft Office: Cannot be upgraded. Security updates can be applied to eDP version 9.5 and later. See the eDiscovery Platform Compatibility Charts
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.