LUNs (Logical Unit Number) with addresses higher than 8000 are detected as "missing" when EMC DMX microcode 5x71 is installed on a disk array that presents disks to Veritas Storage Foundation for Windows
Problem
If EMC microcode 5x71 is present, Storage Foundation for Windows (SFW) may incorrectly detect LUNs as EMC gate keeper devices instead of disks. In these cases, the affected LUNs will have addresses greater than 8000. This may cause VEA to list disks as "missing" if they have been included in Disk Groups; or not to be viewable at all if they are basic disks.
Solution
As a workaround, it is possible to remove the mask from GateKeeper devices. Please see the Related articles for details.
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.