"You must reboot this system to complete a previous installation of Remote Agent" is reported when attempting to push or silent (command line) installation of the Remote Agent for Windows Servers (RAWS)
Problem
This error appears when attempting to push out or perform a silent (command line) installation of the Remote Agent for Windows Servers (RAWS).
Error Message
V-225-198 You must reboot this system to complete a previous installation of Remote Agent. After rebooting, run the Setup program again.
V-225-198
V-225-191
V-225-187
V-225-146
Cause
This error can occur even after a remote machine has been rebooted and when a silent (command line) install of the Remote Agent for Windows Servers (RAWS) is attempted.
Solution
2. Confirm TCP Port 10000 is not being used by another application on the remote machine.
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
3. If there is a possibility that a previous install of RAWS is still on the remote machine, check the registry on that machine, delete the following key, reboot, and run the install again.
Related Knowledge Base Articles
References
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.