Please enter search query.
Search <product_name> all support & community content...
How to run an extensive database repair and cleanup of the Backup Exec database when it is found to be inconsistent
Article: 100020074
Last Published: 2021-11-02
Ratings: 2 0
Product(s): Backup Exec
Problem
How to run an extensive database repair and cleanup of the Backup Exec database when it is found to be inconsistent.
Solution
To run an extensive repair and cleanup of the Microsoft SQL Express database that Backup Exec uses, perform the following steps:
1. Make sure no Backup / Restore jobs or Live Update sessions are running in Backup Exec and close the user interface.
2. Go to the
C:\Program Files\Veritas\Backup Exec\ directory (
default location), and double-click on
BEUtility.exe to run it.
3. A ' Yes / No' dialog box will show. Click on the Yes button on the dialog box.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540988128087.png)
4. Expand
Known Computers and Backup Exec server name will be listed in Right-hand pane when clicked on
All Backup Exec servers. If it is not present then, right-click on
All Backup Exec Servers, select
New Backup Exec Server, enter the name of the Backup Exec server, and click
OK.
5. In the left window pane, select the Backup Exec server name and then click
Dump Database from the
Database Tasks options in the left window pane OR right-click on the Backup Exec server name and then click Dump Database to take a backup of the existing BEDB state.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540988214305.png)
6. You may get a
pop up message similar to below that Remote Registry service will be started and then stopped, click Yes to continue.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540988369126.png)
7. The
Operation Progress dialog box will appear, indicating the process of dumping the database.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1635858151907.png)
8. On completion, click
Close.
9. Repeat the steps from
Step 5 above and this time click
Repair Database from the
Database Tasks options.
Select
OK on
Repair Database window.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540988508574.png)
10. Click Yes in the
Do you want to continue? message as below.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540988604814.png)
11. The
Operation Progress dialog box will appear, indicating the process of repairing the database.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540988660753.png)
12. On completion, click Close.
13. Repeat the steps from
Step 5 above and this time click
Rebuild Database Indices from the
Database Tasks options.
14. The
Operation Progress dialog box will appear, indicating the process of rebuilding the database indices.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540988810135.png)
15. On completion, click Close.
16. Repeat the steps from
Step 5 above and this time click
Compact Database from the
Database Tasks options.
17. The
Operation Progress dialog box will appear, indicating the process of compacting the database.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540989026886.png)
18. On completion, click
Close.
19. Repeat the steps from
Step 5 above and this time click
Age Database from the
Database Tasks options.
20. The
Operation Progress dialog box will appear, indicating the process of aging the database.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540989124926.png)
21. On completion, click
Close.
22. Repeat the steps from
Step 5 above and this time click
Check Database Consistency from the
Database Tasks options.
23. The
Operation Progress dialog box will appear, indicating the process of checking the database consistency.
![](https://veritastech.custhelp.com/euf/assets/images/100020074/image-1540989206966.png)
24. On completion, click
Close.
25. Select the
File | Exit menu option to quit
BEUtility.
26. Run additional tests in Backup Exec to confirm the application is functioning properly.