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Anti-virus software settings/configuration may negatively impact a backup job's throughput rate/speed, especially when targeted to Backup-to-Disk (B2D) locations
Article: 100022393
Last Published: 2018-04-05
Ratings: 0 1
Product(s): Backup Exec
Problem
Anti-virus software settings/configuration may negatively impact a backup job's throughput rate/speed, especially when targeted to Backup-to-Disk (B2D) locations
Solution
Troubleshooting steps for testing purposes:
1. Add an exclusion for the Backup Exec installation directory.
2. Add an exclusion for any local backup to disk locations.
3. Temporarily disable any "On Access Scanning" features the anti-virus software may have.
2. Add an exclusion for any local backup to disk locations.
3. Temporarily disable any "On Access Scanning" features the anti-virus software may have.
If the backup speed improves and it is determined the anti-virus software's processes are the cause of the backup performance issue after performing the steps above, contact the anti-virus software vendor for further assistance with resolving the issue. Review the Related Articles Section below also for further troubleshooting information.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.