Attempt to browse contents of a remote agent reports "V-79-57344-39827 - Backup Exec cannot establish a trust relationship with the remote agent because the security certificate for the client or the server is not valid"

Article: 100023415
Last Published: 2015-08-14
Ratings: 0 0
Product(s): Backup Exec

Problem

While attempting to browse a remote agent, get an error that a trust relationship could not be created.

Error Message

V-79-57344-39827 - Backup Exec cannot establish a trust relationship with the remote agent because the security certificate for the client or the server is not valid. The date and time between the media server and the remote agent may not be synchronized.  You can attempt to resolve this issue by re-establishing the trust relationship between the media server and the remote agent.

Cause

When the initial trust relationship is being created between the media server and the remote agent, the time must be synchronized between the two systems.

Solution

 If the Systems times are not synchronized, synchronize them, and retry browsing to the agent from the media server.

 

 

References

UMI : V-79-57344-39827

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