How to establish trust for remote servers in Backup Exec.

Problem

How to establish trust for remote servers in Backup Exec.

Solution

When connecting to a remote computer from the Backup Exec server, a trust needs to be established between the Backup Exec server and the remote computer. This trust must also be established when configuring a remote computer to perform client-side deduplication. Check the IP address for the remote computer to ensure that the remote computer is a trusted source before establishing the trust. On verifying that the remote computer is a trusted source, the trust with Backup Exec server can be established.

Backup Exec issues a security certificate for both the Backup Exec server and the remote computer. The security certificate is valid for approximately one year and is automatically renewed during normal operations. However, if the certificate expires the trust must be re-established.

Verify if require firewall ports are open: V-370-59792-00041 - How to configure Backup Exec with Firewalls 

Use one of the below methods to manually establish trust between a Backup Exec server and a remote server:
 

1. If the server is already added to the Servers list under Backup and Restore tab:
    
   1. Open Backup Exec console - go to Backup and Restore tab.
       
   2. Locate and right-click on the desired server name.
       
   3. Select Establish trust.
      
      
       
2. If the server is not present in the Servers list under Backup and Restore tab:
    
   1. Open Backup Exec console - go to Backup and Restore tab
       
   2. Select Add (from the ribbon menu)
       
   3. Select one of the following options that applies:
      • Microsoft Windows computer
      • File server
      • Microsoft SharePoint server farm
      • Microsoft Exchange database availability group
      • Unix computer (Linux or Unix computer)
         
   4. Click Next
       
   5. Select 'Allow Backup Exec to establish a trust with the servers.'
       
   6. Follow on-screen instructions to complete the process.

Note: For Windows computers, Backup Exec Remote agent for Windows (RAWS) can be push-installed while adding the computers. For Unix or Linux computers, Remote Agent need to be installed before establishing trust. Please refer to the Related Document below for more information about installing Backup Exec Remote Agent for Linux and UNIX Servers (RALUS)

https://www.veritas.com/docs/100017476

https://www.veritas.com/docs/100049090