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Article: 100031286
Last Published: 2023-05-15
Ratings: 0 0
Product(s): Backup Exec
Problem
How to debug the Remote Agent for Linux Servers (RALUS) VxMS subsystem
Solution
The VxMS subsystem can be placed into logging mode to gather more detailed information than is available in the general Remote Agent for Unix and Linux Servers (RALUS) log. This can be of use when troubleshooting file and directory access issues with RALUS.
If in review of a RALUS debug log there is an error with the VxMS plug-in you can debug VxMS for more information
Note:
If in review of a RALUS debug log there is an error with the VxMS plug-in you can debug VxMS for more information
Note:
The file configuration file
.vxms.rc
referenced below is a hidden file. Performing an
ls
command will not show it by default. To see the file in a directory listing, you must use the
ls -a
command.
To turn VxMS debugging:
1. Start a terminal session on the server that is running RALUS
2. Change directory to the /opt/VRTSralus/VRTSvxms/lib
directory
3. Create the .vxms.rc file with the this line in it. debug_level=TRC_TOP|PARAM_IN|PARAM_OUT
using the echo "debug_level=TRC_TOP|PARAM_IN|PARAM_OUT" > .vxms.rc command.
Figure 4
Creating and finding the log files:
Start RALUS in debug mode. (See https://www.veritas.com/docs/000028249 for details)
After running any required tests, the VxMS logs can be found in /opt/VRTSralus/VRTSvxms/logs folder.