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Veritas(TM) System Recovery 21 Linux Edition installation fails with error "Kernel (4.18.0_80.11.2.el8_0.x86_64) is not supported."

Article: 100048586
Last Published: 2022-03-15
Ratings: 0 0
Product(s): System Recovery

Problem

Installation of VSR-L 21 on RHEL 8.0 fails with error "Kernel (4.18.0_80.11.2.el8_0.x86_64) is not supported."

Error Message

Following error is recorded in installation log:

------------------------------------------

Running Veritas(TM) System Recovery 21 Linux Edition, build 21.0.1-57059
filename: Veritas_System_Recovery.bin
running install( acceptEula=None, installSrd=None, installMount=None )

The eulaFile LICENSE was accepted
Install Distribution: (('redhat', '8.0', 'Ootpa'), 'x86_64')
Install Platform: '4.18.0_80.11.2.el8_0.x86_64'
Driver RPM file not found for kernel: 4.18.0_80.11.2.el8_0.x86_64.

!---===========================================================================
Building driver for custom kernel failed.
rm -rf /tmp/symsrinstall
!+--===========================================================================
!---===========================================================================
Kernel (4.18.0_80.11.2.el8_0.x86_64) is not supported.
Exiting install.

Solution

This issue has been resolved on System Recovery 22 for Linux Edition or a patch for System Recovery 21.3 for Linux Edition.

 

References

Etrack : 4013786

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