Veritas Alta™ Archiving : Journaling Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Journaling Overview
    1.  
      About journaling and Veritas Alta Archiving
    2.  
      Journaling message size limit
    3.  
      Journaled messages and antivirus solutions
    4.  
      Journaling setup instructions overview
  2. Exchange 2013, 2016, and 2019 Set-up
    1.  
      Setting up Exchange 2013, 2016, and 2019 journaling
    2.  
      Prerequisites for Exchange 2013, 2016, and 2019 journaling
    3.  
      Step 1 - Create Journaling Contact
    4.  
      Step 2 - Create SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs) at the Remote Domain
  3. Exchange 2013, 2016, and 2019 Disable
    1.  
      Disabling Exchange 2013, 2016, and 2019 journaling
    2.  
      Step 1 - Deactivate Journaling
    3.  
      Step 2 - Delete SMTP Send Connector
    4.  
      Step 3 - Delete Journaling Contact
    5.  
      Step 4 - Enable Non-Delivery Reports (NDRs) at the Remote Domain
  4. Exchange 2010 Set-up
    1.  
      Setting up Exchange 2010 journaling
    2.  
      Prerequisites for Exchange 2010 journaling
    3.  
      Step 1 - Create Journaling Contact
    4.  
      Step 2 - Create an SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs)
  5. Exchange 2010 Disable
    1.  
      Disabling Exchange 2010 journaling
    2.  
      Step 1 - Remove Address Space Domain
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove the SMTP Send Connector
    5.  
      Step 4 - Remove the Journaling Contact
  6. Exchange 2007 Set-up
    1.  
      Setting up Exchange 2007 journaling
    2.  
      Prerequisites for Exchange 2007 journaling
    3.  
      Step 1 - Create a Journaling Contact
    4.  
      Step 2 - Create an SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs)
  7. Exchange 2007 Disable
    1.  
      Disabling Exchange 2007 journaling
    2.  
      Step 1 - Remove the Address Space Domain
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove the SMTP Send Connector
    5.  
      Step 4 - Remove the Journaling Contact
  8. Exchange 2003 Standard Set-up
    1.  
      Setting up Exchange 2003 standard journaling
    2.  
      Step 1 - Create Custom Recipient
    3.  
      Step 2 - Set up SMTP Connector
    4.  
      Step 3 - Activate Journaling
    5.  
      Step 4 - Disable NDRs (Non-Delivery Reports)
    6.  
      Step 5 - Add SMTP Queue Growth Monitoring Alert
  9. Exchange 2003 Standard Disable
    1.  
      Disabling Exchange 2003 standard journaling
    2.  
      Step 1 - Remove SMTP Queue Growth Monitoring Alert
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove SMTP Connector
    5.  
      Step 4 - Remove Journaling Contact
  10. Exchange 2003 Envelope Set up
    1.  
      Setting up Exchange 2003 envelope journaling
    2.  
      Step 1 - Enable Advanced Journaling Configuration Mode (Envelope Journaling)
    3.  
      Step 2 - Create a New Mailbox Store for the Journaling Mailbox
    4.  
      Step 3 - Create a Custom Recipient
    5.  
      Step 4 - Create Journaling User Mailbox
    6.  
      Step 5 - Set up Server-Side forwarding rule on Journaling Mailbox using OWA
    7.  
      Step 6 - Set up SMTP Connector
    8.  
      Step 7 - Activate Journaling
    9.  
      Step 8 - Clean the Journal Recipient Mailbox
    10.  
      Step 9 - Schedule the Mailbox Manager to Run Recipient Policies
    11.  
      Step 10 - Disable Non-Delivery Reports (NDRs)
    12.  
      Step 11 - Add an SMTP Queue Growth Monitoring Alert
  11. Exchange 2003 Envelope Disable
    1.  
      Disabling Exchange 2003 envelope journaling
    2.  
      Step 1 - Remove the SMTP Queue Growth Monitoring Alert
    3.  
      Step 2 - Remove Internet Message Formats Domain
    4.  
      Step 3 - Turn off Mailbox Management Schedule
    5.  
      Step 4 - Remove Mailbox Management policy for cleaning the Journaling Mailbox
    6.  
      Step 5 - Deactivate Journaling
    7.  
      Step 6 - Remove SMTP Connector
    8.  
      Step 7 - Remove Journaling Mailbox
    9.  
      Step 8 - Remove Journaling Contact
    10.  
      Step 9 - Remove Extra Mailbox Store
    11.  
      Step 10 - Turn off Advanced Journaling Configuration
  12. Office 365
    1.  
      Setting up Office 365 journaling
    2.  
      Prerequisites for Office 365 journaling
    3.  
      Additional prerequisites for the archiving of Office 365 RMS encrypted messages
    4.  
      Set up a send connector for Office 365 journaling
    5.  
      Set up an Office 365 journaling rule
    6.  
      Disable Office 365 journaling
  13. Domino Mail
    1.  
      Setting up Domino Mail journaling
    2. Prerequisites for Domino Mail journaling
      1.  
        Configuration Settings document
      2.  
        Users' Internet email addresses
      3.  
        Server mail rules
      4.  
        Using the TLS protocol
    3.  
      Set up Domino Server Journaling
  14. Google G Suite Enterprise Gmail
    1.  
      Setting up Google G Suite Gmail journaling
    2.  
      Prerequisites for Google G Suite Gmail journaling
    3.  
      Setting up journaling in the Google Admin console
    4.  
      Disabling Google G Suite Gmail journaling
  15. Additional Journaling Information
    1. Journaling best practices
      1.  
        General journaling best practices
      2.  
        Journaling best practices for Exchange 2013, 2016, and 2019
      3.  
        Journaling best practices for Exchange 2007 and 2010
      4.  
        Journaling best practices for Exchange 2003
    2. Journaling troubleshooting
      1.  
        Troubleshooting journaling for Exchange 2010 and 2007
      2.  
        Troubleshooting journaling for Exchange 2003
    3. Journal Verification Guide
      1.  
        Sending test emails
      2.  
        Viewing archive reports
      3.  
        Monitor Journaling Queues

Step 4 - Create Journaling User Mailbox

You journal to this User Mailbox within Exchange. This mailbox must be located in a separate Mailbox Store from the Mailbox Store you journal from, which you created in a previous step.

A User Mailbox on the same Mailbox Store that is journaling, creates a journaling email loop for the emails that are forwarded from the Journaling User Mailbox. If the User Mailbox cannot be on a separate Mailbox Store or separate journaling server, disable Envelope Journaling. Then send it directly to the Journaling Contact. You must inform Veritas Services & Support if you use Standard Journaling, so you can get a new journal address and new Journaling set up instructions. Standard Journaling cannot capture BCC or Distribution List information and you may not be in compliance.

To create a journaling user mailbox

  1. Right-click Users in Active Directory, and select New > User.
  2. In the New User - Object window, type Journaling into the First Name field and Mailbox into the Last Name field. Click Next.
  3. Create a password for this user. Select the Password Never Expires check box. Click Next.
  4. You must create the Exchange Mailbox on a store that resides in a different location than the server on which the Exchange Mailbox is created. Click Next.
  5. Click Finish. You successfully created a new User Mailbox.

More Information

Setting up Exchange 2003 envelope journaling