Veritas NetBackup™ Virtual Appliance Getting Started Guide

Last Published:
Product(s): Appliances (3.1.1)
  1. Product overview
    1. NetBackup Virtual Appliance product description
      1.  
        About the NetBackup Virtual Appliance combined master and media server role
      2.  
        About the NetBackup Virtual Appliance media server role
    2.  
      NetBackup Virtual Appliance supported features
    3.  
      About the NetBackup Virtual Appliance documentation
  2. Preparing the initial deployment
    1.  
      NetBackup Virtual Appliance product files (OVF templates)
    2.  
      NetBackup Virtual Appliance deployment methods
    3. NetBackup Virtual Appliance deployment guidelines
      1.  
        NetBackup Virtual Appliance initial deployment checklist
    4.  
      Troubleshooting NetBackup Virtual Appliance initial deployment issues
  3. Deploying and configuring the appliance
    1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
      1.  
        Using the vSphere Client to deploy a combined master and media server appliance
      2.  
        Using the OVF Tool to deploy a combined master and media server appliance
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server
      4.  
        Completing the initial configuration of the NetBackup Virtual Appliance combined master and media server
    2. How to deploy and configure a NetBackup Virtual Appliance media server
      1.  
        Using the vSphere Client to deploy a media server appliance
      2.  
        Using the OVF Tool to deploy a media server appliance
      3.  
        Configuring a master server to communicate with an appliance media server
      4.  
        Performing the initial configuration on a NetBackup Virtual Appliance media server
  4. Post initial configuration procedures
    1.  
      About modifying the NetBackup Virtual Appliance settings
    2.  
      Adding a permanent license key if an evaluation license key expires
    3.  
      Managing license keys on the NetBackup Virtual Appliance
  5. Introduction to the NetBackup Virtual Appliance Shell Menu
    1.  
      Using the NetBackup Virtual Appliance Shell Menu
    2.  
      About the NetBackup Virtual Appliance Shell Menu command views
  6. Appendix A. Limitations and Operational Notes
    1.  
      Known limitations of the NetBackup Virtual Appliance 3.1.1 release
    2.  
      Operational Notes for the NetBackup Virtual Appliance 3.1.1 release
  7. Appendix B. New features, enhancements, and changes
    1.  
      NetBackup Virtual Appliance 3.1.1 new features, enhancements, and changes

Operational Notes for the NetBackup Virtual Appliance 3.1.1 release

This chapter contains the topics that explain important aspects of NetBackup Virtual Appliance 3.1.1 operations that may not be documented elsewhere in the documentation.

Because NetBackup Virtual Appliance 3.1.1 installs NetBackup 8.1.1 software, the operational notes that apply to NetBackup 8.1.1 also apply to NetBackup Virtual Appliance 3.1.1. For more information on the operational notes for NetBackup, refer to the NetBackup 8.1.1 Release Notes. The NetBackup Release Notes are available from the NetBackup Documentation page on the Veritas Support website.

The following list contains the notes and the known issues that apply for this release:

  • If you use NetBackup OpsCenter, the information that displays for the NetBackup Virtual Appliance on the Appliance Hardware page does not apply. The collected hardware information displays as question marks or as error messages similar to the following:

    No <part(s)> detected

    All of this information can be disregarded.

  • The Settings > Alerts > CallHome Registration Show command is available in the NetBackup Virtual Appliance Shell Menu. However, the NetBackup Virtual Appliance is not currently supported for registration. Visit the MyAppliance portal to see the latest information about supported appliance models.

  • During system startup, some VCS-related error messages may occur and store in the LOGROOT/>OS>messages log file. You can use the Main > Support > Logs > Browse command to check the log file. Any messages that begin with VCS ERROR are irrelevant to the appliance software version 3.0 and you can safely ignore them. The following is an example message that may appear in the log file:

    VCS ERROR V-16-1-11032 Registration failed.

  • An appliance self-test fails if the login banner heading or a single line in the login banner message contains only the following text: ERROR:.

  • If you attempt to create appliance users from multiple sessions simultaneously, the user creation may fail. If this issue occurs, retry the user creation for any users that failed.

  • Windows 7/8.1 clients cannot automatically access the appliance CIFS shares. To work around this issue, run the following command from a Windows command prompt on the client:

    net use /user:admin \\appliance-name *, where appliance-name is the fully qualified domain name (FQDN) of the appliance.

    Enter your appliance administrator password at the prompt.

    Once you have run this command, the client is able to access the CIFS shares.

  • If you use a network protocol analyzer like ManageEngine or Wireshark and have SNMP configured on the appliance, the TimeTicks field on the appliance SNMP traps is incorrect.

  • For this release of NetBackup Virtual Appliance, Replication Director (RD) restores do not support dynamic multi-pathing (DMP) when the appliance is used as a backup or a recovery host.

  • The functionality of Active Directory (AD) user names is inconsistent, as described in the following scenarios:

    • NetBackup Virtual Appliance Shell Menu

      This interface does not recognize Active Directory (AD) user names as case sensitive.

    • NetBackup Java Console

      This interface does recognize Active Directory (AD) user names as case sensitive. When you enter these user names with all lowercase letters, access to the NetBackup Administrator's Console is granted. If you enter these user names with any or all uppercase letters, access to the NetBackup Backup, Archive, and Restore interface is granted.

  • The Main > Settings > Security > Authentication > LDAP > Certificate set path name command in the NetBackup Virtual Appliance Shell Menu does not allow any certificate path names that contain dashes.