Veritas NetBackup™ Virtual Appliance Getting Started Guide

Last Published:
Product(s): Appliances (3.2)
Platform: NetBackup Virtual Appliance
  1. Product overview
    1. NetBackup Virtual Appliance product description
      1.  
        About the NetBackup Virtual Appliance master server role
      2.  
        About the NetBackup Virtual Appliance combined master and media server role
      3.  
        About the NetBackup Virtual Appliance media server role
      4.  
        About NetBackup Virtual Appliance Cloud Catalyst
    2.  
      NetBackup Virtual Appliance supported features
    3.  
      About the NetBackup Virtual Appliance documentation
    4.  
      NetBackup Virtual Appliance 3.2 new features, enhancements, and changes
    5.  
      Known limitations of the NetBackup Virtual Appliance 3.2 release
    6.  
      Operational Notes for the NetBackup Virtual Appliance 3.2 release
  2. Preparing the initial deployment
    1.  
      NetBackup Virtual Appliance product files (OVF templates)
    2.  
      NetBackup Virtual Appliance deployment methods
    3. NetBackup Virtual Appliance deployment guidelines
      1.  
        NetBackup Virtual Appliance initial deployment checklist
    4.  
      Troubleshooting NetBackup Virtual Appliance initial deployment issues
  3. Deploying and configuring the appliance
    1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
      1.  
        Using the vSphere Client to deploy a combined master and media server appliance
      2.  
        Using the OVF Tool to deploy a combined master and media server appliance
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server
      4.  
        Completing the initial configuration of the NetBackup Virtual Appliance combined master and media server
    2. How to deploy and configure a NetBackup Virtual Appliance media server
      1.  
        Using the vSphere Client to deploy a media server appliance
      2.  
        Using the OVF Tool to deploy a media server appliance
      3.  
        Configuring a master server to communicate with an appliance media server
      4.  
        Performing the initial configuration on a NetBackup Virtual Appliance media server
    3. How to deploy and configure a NetBackup Virtual Appliance master server
      1.  
        Using the vSphere Client to deploy a NetBackup Virtual Appliance master server
      2.  
        Using the OVF Tool to deploy a master server
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance master server
    4. How to deploy and configure a NetBackup Virtual Appliance Cloud Catalyst
      1.  
        Using the vSphere Client to deploy a Cloud Catalyst appliance
      2.  
        Using the OVF Tool to deploy a Cloud Catalyst appliance
      3. Performing the initial configuration on a NetBackup Virtual Appliance Cloud Catalyst
        1.  
          Deploying certificates for a credentials broker when the master server is an appliance
  4. Post initial configuration procedures
    1.  
      About modifying the NetBackup Virtual Appliance settings
    2.  
      Adding a permanent license key if an evaluation license key expires
    3.  
      Managing license keys on the NetBackup Virtual Appliance
  5. Introduction to the NetBackup Virtual Appliance Shell Menu
    1.  
      Using the NetBackup Virtual Appliance Shell Menu
    2.  
      About the NetBackup Virtual Appliance Shell Menu command views

Operational Notes for the NetBackup Virtual Appliance 3.2 release

This chapter contains the topics that explain important aspects of NetBackup Virtual Appliance 3.2 operations that may not be documented elsewhere in the documentation.

Because NetBackup Virtual Appliance 3.2 installs NetBackup 8.2 software, the operational notes that apply to NetBackup 8.2 also apply to NetBackup Virtual Appliance 3.2. For more information on the operational notes for NetBackup, refer to the NetBackup 8.2 Release Notes. The NetBackup Release Notes are available from the NetBackup Documentation page on the Veritas Support website.

The following list contains the notes and the known issues that apply for this release:

  • If you perform a factory reset on a NetBackup Virtual Appliance media server and choose to keep the existing storage, the NetBackup Virtual Appliance Shell Menu does not prompt you to reuse the existing partition when you reconfigure the appliance. After you configure the appliance, refer to the following article for a workaround:

    https://www.veritas.com/docs/100017201

    This issue does not apply to the NetBackup Virtual Appliance Cloud Catalyst.

  • Version 6.0 of the vSphere Client and vSphere Web Client does not support the SHA256 hashing algorithm, which NetBackup Virtual Appliance uses. If you have vSphere version 6.0, use the OVF Tool to deploy the appliance or refer to the following article for a workaround:

    https://www.veritas.com/docs/100046577

  • Upgrades to version 3.2 do not support ECA deployment. After a successful upgrade, you can enable the ECA for NetBackup.

  • For upgrades from versions 2.7.3 and 3.0 to version 3.2, all customized tuning values are reverted back to default settings. After these upgrades are completed, you must manually reapply any previously customized tuning values.

  • After an upgrade to software version 3.2, NetBackup CLI users may not be able to log in to the appliance. To resolve this issue, log in to the appliance as the administrator and run the following command:

    Support->Service Restart nbapp-nbcli.

  • For appliances that use the NetBackup Auto Image Replication feature, upgrades to version 3.2 may cause these replication jobs to fail due to an issue in NetBackup version 8.2.

    To resolve this issue, contact Veritas Support and ask the representative to provide you with the following EEB:

    NBAPP_EEB_ET3091133_3.2.0.0-4/x86_64.rpm

  • If IPSec functionality is configured on any appliance that you plan to upgrade, the IPsec certificates may not be retained after the upgrade has completed. To avoid this issue, you must export the IPsec certificates before upgrading those appliances.

  • When you attempt to copy a software update to the share directory, do not initiate any other commands until the copy finishes. If you run a command during the copy process, you may see that the software update is listed and available. However, if you install that software update, it can fail.

  • If you receive an email stating "No license exists" during the initial configuration of a media server, you can safely disregard the email. The email is sent during host name configuration. The license key file is renamed when it is modified with the new host name, and the alert mechanism cannot locate the license temporarily. When the configuration completes, the license is set correctly. You can check the license key with the Main > Manage > License > List command in the NetBackup Virtual Appliance Shell Menu.

  • If you use NetBackup OpsCenter, the information that displays for the NetBackup Virtual Appliance on the Appliance Hardware page does not apply. The collected hardware information displays as question marks or as error messages similar to the following:

    No <part(s)> detected

    All of this information can be disregarded.

  • The Settings > Alerts > CallHome Registration Show command is available in the NetBackup Virtual Appliance Shell Menu. However, the NetBackup Virtual Appliance is not currently supported for registration. Visit the MyAppliance portal to see the latest information about supported appliance models.

  • An appliance self-test fails if the log in banner heading or a single line in the login banner message contains only the following text: ERROR:.

  • Windows 7/8.1 clients cannot automatically access the appliance CIFS shares. To work around this issue, run the following command from a Windows command prompt on the client:

    net use /user:admin \\appliance-name *, where appliance-name is the fully qualified domain name (FQDN) of the appliance.

    Enter your appliance administrator password at the prompt.

    Once you have run this command, the client is able to access the CIFS shares.

  • For this release of NetBackup Virtual Appliance, Replication Director (RD) restores do not support dynamic multi-pathing (DMP) when the appliance is used as a backup or a recovery host.

  • The functionality of Active Directory (AD) user names is inconsistent, as described in the following scenarios:

    • NetBackup Virtual Appliance Shell Menu

      This interface does not recognize Active Directory (AD) user names as case sensitive.

    • NetBackup Java Console

      This interface does recognize Active Directory (AD) user names as case sensitive. When you enter these user names with all lowercase letters, access to the NetBackup Administrator's Console is granted. If you enter these user names with any or all uppercase letters, access to the NetBackup Backup, Archive, and Restore interface is granted.

  • The Main > Settings > Security > Authentication > LDAP > Certificate set path name command in the NetBackup Virtual Appliance Shell Menu does not allow any certificate path names that contain dashes.