Veritas Access Appliance Initial Configuration and Administration Guide

Last Published:
Product(s): Appliances (7.3.2)
Platform: 3340
  1. Getting to know the Access Appliance
    1.  
      About the Veritas Access Appliance
    2. About the Access Appliance administration interfaces
      1.  
        Using the Access Appliance shell menu
    3.  
      About licensing the Access Appliance
    4. Where to find the documentation
      1.  
        Changes in the Access Appliance document revision
  2. Preparing to configure the appliance
    1.  
      Initial configuration requirements
    2.  
      About obtaining IP addresses for Veritas Access
    3.  
      Network and firewall requirements
  3. Configuring the appliance for the first time
    1. How to configure the Access Appliance for the first time
      1.  
        Configuring the Access cluster on the appliance
  4. Getting started with the Veritas Access GUI
    1.  
      Where to find the Veritas Access GUI
    2. About the Veritas Access 3340 Appliance
      1.  
        Configuring the storage
      2.  
        Configuring an S3 server
      3.  
        Activating an LTR policy
      4.  
        Generating S3 keys
      5.  
        Provisioning the storage
  5. Storage management
    1.  
      About the appliance storage
    2.  
      Viewing the storage on the appliance
    3.  
      Scanning the storage on the appliance
  6. Network connection management
    1. Configuring network address settings on the appliance nodes
      1.  
        About NIC1 (eth0) port usage on the appliance nodes
    2.  
      About VLAN tagging on the appliance
    3.  
      Configuring static routes on the appliance
    4.  
      Configuring DNS and host name mapping on the appliance
    5.  
      About the maximum transmission unit size on the appliance
    6. About the Veritas Remote Management Console
      1.  
        Configuring the IPMI port on an appliance node
      2.  
        Managing IPMI users on an appliance node
      3.  
        Resetting the IPMI on an appliance node
    7.  
      Setting the date and time on the appliance
  7. Monitoring the appliance
    1.  
      About hardware monitoring in the Access GUI
    2. About Veritas AutoSupport on the Access Appliance
      1.  
        Setting up AutoSupport on the appliance
      2.  
        Using a proxy server with the appliance
    3.  
      Setting up email notifications on the appliance
    4.  
      Setting up SNMP notifications on the appliance
    5.  
      Testing the appliance hardware
  8. Resetting the appliance to factory settings
    1.  
      About appliance factory reset
    2.  
      Performing a single node factory reset
    3.  
      Performing a full appliance cluster factory reset
  9. Appliance security
    1.  
      About Access Appliance security
    2. About Access appliance user account privileges
      1. Access appliance admin password specifications
        1.  
          Password encryption and handling on the Access appliance
    3.  
      Changing the Maintenance user account password
    4. About the Access Appliance intrusion detection system
      1.  
        Reviewing SDCS events on the Access Appliance
      2.  
        Auditing the SDCS logs on an Access Appliance
      3.  
        About SDCS event type codes and severity codes on an Access appliance node
      4.  
        Changing the SDCS log retention settings on an Access appliance node
    5. About Access appliance operating system security
      1.  
        Vulnerability scanning of the Access Appliance
      2.  
        Disabled service accounts on the Access appliance
    6.  
      About data security on the Access appliance
    7.  
      About data integrity on the Access appliance
    8. Recommended IPMI settings on the Access appliance
      1.  
        Replacing the default IPMI SSL certificate on the Access appliance
  10. Troubleshooting
    1.  
      About appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Gathering device logs with the DataCollect command

Initial configuration requirements

Review the information in this topic before you perform the initial configuration on the Veritas Access Appliance.

Required network addresses

Veritas Access has an advanced set of network address requirements. Review the following topic for detailed information about acquiring the necessary networking information for Access:

See About obtaining IP addresses for Veritas Access.

For the appliance itself, you also need to acquire the following network information:

  • Two IPv4 addresses for appliance node management over IPMI

  • Two IPv4 addresses for appliance node management over eth1

  • DNS (used for Access and AutoSupport services)

  • Static route and other advanced routing information

  • (Recommended) IP address for the Network Time Protocol (NTP) server

  • (Optional) VLAN information

  • (Optional) Proxy server addresses and credentials (used for AutoSupport services)

  • (Optional) SMTP or SNMP information for receiving appliance notifications and alerts

Required DNS settings

The AutoSupport CallHome mail sender requires both forward and reverse DNS resolution of an FQDN (Fully Qualified Domain Name) that corresponds to the IP address assigned to eth1. A unique DNS entry is required for eth1 on each node.

Without these DNS entries, the AutoSupport client cannot send out alert emails and the system health collector cannot work properly.

Note:

Do not use the auto-generated node host names, such as example-cluster_01 and example-cluster_02, in the DNS entries. This is because the auto-generated node host names contain an underscore "_".

Required credentials

Two user accounts are used during initial configuration: admin and maintenance. The admin account is the user that logs into the appliance nodes and performs all necessary configuration steps. The maintenance user account performs some of the underlying processes. You are required to input the maintenance user's password during the appliance configuration.

Both the admin and maintenance user accounts use the same default password on new appliances:

  • User name: admin or maintenance

  • Password: P@ssw0rd

Warning:

These are known default credentials to the appliance. To protect the security of the appliance, Veritas strongly recommends that you change these passwords at the designated times during the initial configuration process.

See How to configure the Access Appliance for the first time.

Access to the Access Appliance shell menu

Ensure that you can access the Access Appliance shell menu. All initial configuration tasks are done using this interface.

Table: Methods to access the Access Appliance shell menu

Method

Description

Veritas Remote Management Console (recommended)

You can use the Veritas Remote Management Console to launch a virtual KVM of the Access Appliance shell menu as if you were using a keyboard and mouse that are connected directly to the appliance.

Note:

You can only access the Veritas Remote Management Console if you have provisioned network access to the IPMI port on the appliance nodes (which is normally done as part of the hardware installation process).

See Configuring the IPMI port on an appliance node.

SSH

You can use SSH for initial configuration if you have provisioned network access to the eth0 port on the appliance nodes.

See About NIC1 (eth0) port usage on the appliance nodes.

Physical keyboard and monitor connected to the appliance

You can physically connect a standard VGA monitor and USB keyboard to the appliance node. If the appliance is powered on, the monitor displays the logon prompt for the Access Appliance shell menu.

Connectivity during initial configuration

If you configure the appliance from a remote computer, you must take precautions to avoid loss of connectivity. Any loss of connectivity during initial configuration results in failure.

Before you log onto the Access Appliance shell menu, ensure that your computer is set up to avoid the following:

  • Conditions that cause the computer to go to sleep

  • Conditions that cause the computer to turn off or to lose power

  • Conditions that cause the computer to lose its network connection

More Information

Network and firewall requirements