NetBackup™ Web UI VMware Administrator's Guide

Last Published:
Product(s): NetBackup (8.2)
Platform: Linux,UNIX,Windows
  1. Introducing the NetBackup web user interface
    1.  
      About the NetBackup web user interface
    2.  
      Terminology
    3.  
      Sign in to the NetBackup web UI
  2. Managing VMware servers
    1.  
      Add VMware servers
    2.  
      Validate and update VMware server credentials
    3.  
      Browse VMware servers
    4.  
      Remove VMware servers
    5.  
      Create an intelligent VM group
    6.  
      Remove an intelligent VM group
    7.  
      Add a VMware access host
    8.  
      Remove a VMware access host
    9.  
      Discover VMware server assets manually
    10.  
      VMWARE_AUTODISCOVERY_INTERVAL option for NetBackup servers
  3. Protecting VMs
    1.  
      Protect VMs or intelligent VM groups
    2. Custom protection settings for an asset
      1.  
        Exclude disks from backups
      2.  
        Snapshot retry options
    3.  
      Remove protection from VMs or intelligent VM groups
    4.  
      View the protection status of VMs or intelligent VM groups
  4. VM recovery and instant access
    1.  
      Create an instant access VM
    2.  
      Restore files and folders from a VM backup image
    3.  
      Download files and folders from a VM backup image
    4.  
      Things to consider before you use the instant access feature
    5.  
      Recover a VM
    6.  
      About VMware agentless restore
    7.  
      Prerequisites and limitations of VMware agentless restores
    8.  
      Recover files and folders with VMware agentless restore
  5. Troubleshooting VM recovery
    1.  
      Errors encountered when adding VMware servers
    2.  
      Errors encountered when browsing VMware servers
    3.  
      Errors encountered when you review Status for a newly discovered VM
    4.  
      Error encountered when downloading files from an instant access VM
    5.  
      Troubleshooting issues with backups and restores of excluded virtual disks
    6.  
      Restore fails for a virtual machine with multiple datastores
    7.  
      Errors encountered when you change the recovery destination

Errors encountered when adding VMware servers

Table: Errors adding VMware servers

Error message or cause

Explanation and recommended action

Virtualization server credential validation fails.

This error occurs when the NetBackup master server is in a DNAT or a similar setup can access only a few specified NetBackup hosts (PROXY_SERVERS).

The credentials validation occurs in the following order:

  • The auto-discovered discovery host is used to access the virtualization server.

  • If the autodiscovery does not find any information about the virtualization server on the discovery host, the NetBackup master server is used.

Workaround: When you add the virtualization server credentials, select the proxy server that has access to the virtualization server as the backup host for validation.

Note:

Adding or updating VMware credentials also automatically starts the discovery of the VMware server. When backup host information is provided in the request, it is used to perform validation of credentials as well as for performing the discovery. For discovery, NetBackup 8.1.2 is the minimum version that is supported for a NetBackup media server or client that serves as a backup host. For older versions, backup host credential validation succeeds, but the discovery of VMware servers fails.

Unable to obtain the list of trusted Certificate Authorities.

This error might occur when VMware server credentials are added, updated, or validated. It occurs if the environment is configured to enabled communication between NetBackup (master server, media server, or client) and vCenter, ESX, or any other VMware entity using authenticated certificates.

Workaround: Ensure that certificates are installed and are valid.