Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup (9.0)
Platform: Linux
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5. CloudPoint host sizing recommendations
        1.  
          CloudPoint sizing recommendations for cloud platforms
      6.  
        Creating an instance or preparing the physical host to install CloudPoint
      7.  
        Installing Docker
      8.  
        Creating and mounting a volume to store CloudPoint data
      9.  
        Verifying that specific ports are open on the instance or physical host
    2. Deploying CloudPoint using the Docker image
      1.  
        Installing CloudPoint
      2.  
        Verifying that CloudPoint installed successfully
    3. CloudPoint cloud plug-ins
      1.  
        How to configure the CloudPoint cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
    4. CloudPoint storage array plug-ins
      1.  
        How to configure the CloudPoint storage array plug-ins?
      2. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      3. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      4. Dell EMC Unity array plug-in configuration parameters
        1.  
          Supported Dell EMC Unity arrays
        2.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      5. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      6. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      7. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      8. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      9. Dell EMC PowerScale (Isilon) plug-in configuration notes
        1.  
          Dell EMC PowerScale (Isilon) plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerScale (Isilon) plug-in
      10. Qumulo plug-in configuration notes
        1.  
          Qumulo plug-in configuration prerequisites
        2.  
          Qumulo plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Qumulo plug-in
    5. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        MongoDB plug-in configuration notes
      4.  
        About the installation and configuration process
      5.  
        Preparing to install the Linux-based agent
      6.  
        Preparing to install the Windows-based agent
      7.  
        Downloading and installing the CloudPoint agent
      8.  
        Registering the Linux-based agent
      9.  
        Registering the Windows-based agent
      10.  
        Configuring the CloudPoint application plug-in
      11.  
        Configuring VSS to store shadow copies on the originating drive
      12.  
        Creating a NetBackup protection plan for cloud assets
      13.  
        Subscribing cloud assets to a NetBackup protection plan
      14. About snapshot restore
        1.  
          Process for restoring SQL AG databases
      15.  
        Restore requirements and limitations for Microsoft SQL Server
      16.  
        Restore requirements and limitations for Oracle
      17.  
        Restore requirements and limitations for MongoDB
      18.  
        Steps required before restoring SQL AG databases
      19.  
        Recovering a SQL database to the same location
      20.  
        Recovering a SQL database to an alternate location
      21. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      22.  
        Additional steps required after restoring SQL AG databases
      23.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      24.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      25.  
        Additional steps required after a MongoDB snapshot restore
      26.  
        Additional steps required after an Oracle snapshot restore
      27.  
        Additional steps required after restoring an AWS RDS database instance
    6. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2.  
        Prerequisites for the agentless configuration
      3.  
        Granting password-less sudo access to host user account
      4.  
        Configuring the agentless feature
    7. Volume Encryption in NetBackup
      1.  
        About volume encryption support in NetBackup
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
    2. Troubleshooting CloudPoint
      1.  
        Restarting CloudPoint
      2.  
        Troubleshooting CloudPoint logging
      3.  
        CloudPoint agent fails to connect to the CloudPoint server if the agent host is restarted abruptly
      4.  
        CloudPoint agent registration on Windows hosts may time out or fail
      5.  
        Disaster recovery when DR package is lost or passphrase is lost
      6.  
        Agentless log file name changed
    3. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5.  
        Upgrading CloudPoint
    4. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Restoring CloudPoint

Registering the Linux-based agent

Verify the following before you register the Linux-based agent:

  • Ensure that you have downloaded and installed the agent on the application host.

  • Ensure that you have root privileges on the Linux instance.

  • If the CloudPoint Linux-based agent was already configured on the host earlier, and you wish to re-register the agent with the same CloudPoint instance, then do the following on the Linux host:

    • Remove the /opt/VRTScloudpoint/keys directory from the Linux host.

      Type the following command on the host where the agent is running:

      # sudo rm -rf /opt/VRTScloudpoint/keys

  • If the CloudPoint Linux-based agent was already registered on the host earlier, and you wish to register the agent with a different CloudPoint instance, then do the following on the Linux host:

    • Uninstall the agent from the Linux host.

      See Removing the CloudPoint agents.

    • Remove the /opt/VRTScloudpoint/keys directory from the Linux host.

      Type the following command:

      # sudo rm -rf /opt/VRTScloudpoint/keys

    • Remove the /etc/flexsnap.conf configuration file from the Linux host.

      Type the following command:

      sudo rm -rf /etc/flexsnap.conf

    • Re-install the agent on the Linux host.

      See Downloading and installing the CloudPoint agent.

    If you do not perform these steps, then the on-host agent registration may fail with the following error:

    On-host registration has failed. The agent is already registered 
    with CloudPoint instance <instance>.

To register the Linux-based agent

  1. Return to the NetBackup Web UI, and on the Download agent dialog box, click Create Token.

    If you have closed the dialog box, sign in to the NetBackup Web UI again and do the following:

    • Click Cloud from the left navigation menu, and select the CloudPoint servers tab.

    • From the desired CloudPoint server row, click the actions button on the right and then select Download agent.

    • On the Download agent dialog box, click Create Token.

  2. Click Copy Token to copy the displayed CloudPoint validation token.

    The token is a unique sequence of alpha-numeric characters and is used as an authentication token to authorize the host connection with CloudPoint.

    Note:

    The token is valid for 60 seconds only. If you do not copy the token within that time frame, generate a new token again.

  3. Connect to the Linux host and register the agent using the following command:

    # sudo flexsnap-agent --ip <cloudpoint_host_FQDN_or_IP> --token <authtoken>

    Here, <cloudpoint_host_FQDN_or_IP> is the CloudPoint server's Fully Qualified Domain Name (FQDN) or IP address that was specified during the CloudPoint configuration.

    <authtoken> is the authentication token that you copied in the earlier step.

    Note:

    You can use flexsnap-agent --help to see the command help.

    CloudPoint performs the following actions when you run this command:

    • registers the Linux-based agent

    • creates a /etc/flexsnap.conf configuration file on the Linux instance and updates the file with CloudPoint host information

    • enables and then starts the agent service on the Linux host

    Note:

    If you encounter an error, check the flexsnap-agent logs to troubleshoot the issue.

  4. Return to the NetBackup Web UI, close the Download agent dialog box, and then from the CloudPoint server row, click the actions button on the right and then click Discover.

    This triggers a manual discovery of all the assets that are registered with the CloudPoint server.

  5. Click on the Virtual machines tab.

    The Linux host where you installed the agent should appear in the discovered assets list.

    Click to select the Linux host. If the host status is displayed as VM Connected and a Configure Application button appears, it confirms that the agent registration is successful.

  6. This completes the agent registration. You can now proceed to configure the application plug-in.

    See Configuring the CloudPoint application plug-in.