Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup (9.0)
Platform: Linux
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5. CloudPoint host sizing recommendations
        1.  
          CloudPoint sizing recommendations for cloud platforms
      6.  
        Creating an instance or preparing the physical host to install CloudPoint
      7.  
        Installing Docker
      8.  
        Creating and mounting a volume to store CloudPoint data
      9.  
        Verifying that specific ports are open on the instance or physical host
    2. Deploying CloudPoint using the Docker image
      1.  
        Installing CloudPoint
      2.  
        Verifying that CloudPoint installed successfully
    3. CloudPoint cloud plug-ins
      1.  
        How to configure the CloudPoint cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
    4. CloudPoint storage array plug-ins
      1.  
        How to configure the CloudPoint storage array plug-ins?
      2. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      3. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      4. Dell EMC Unity array plug-in configuration parameters
        1.  
          Supported Dell EMC Unity arrays
        2.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      5. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      6. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      7. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      8. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      9. Dell EMC PowerScale (Isilon) plug-in configuration notes
        1.  
          Dell EMC PowerScale (Isilon) plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerScale (Isilon) plug-in
      10. Qumulo plug-in configuration notes
        1.  
          Qumulo plug-in configuration prerequisites
        2.  
          Qumulo plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Qumulo plug-in
    5. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        MongoDB plug-in configuration notes
      4.  
        About the installation and configuration process
      5.  
        Preparing to install the Linux-based agent
      6.  
        Preparing to install the Windows-based agent
      7.  
        Downloading and installing the CloudPoint agent
      8.  
        Registering the Linux-based agent
      9.  
        Registering the Windows-based agent
      10.  
        Configuring the CloudPoint application plug-in
      11.  
        Configuring VSS to store shadow copies on the originating drive
      12.  
        Creating a NetBackup protection plan for cloud assets
      13.  
        Subscribing cloud assets to a NetBackup protection plan
      14. About snapshot restore
        1.  
          Process for restoring SQL AG databases
      15.  
        Restore requirements and limitations for Microsoft SQL Server
      16.  
        Restore requirements and limitations for Oracle
      17.  
        Restore requirements and limitations for MongoDB
      18.  
        Steps required before restoring SQL AG databases
      19.  
        Recovering a SQL database to the same location
      20.  
        Recovering a SQL database to an alternate location
      21. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      22.  
        Additional steps required after restoring SQL AG databases
      23.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      24.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      25.  
        Additional steps required after a MongoDB snapshot restore
      26.  
        Additional steps required after an Oracle snapshot restore
      27.  
        Additional steps required after restoring an AWS RDS database instance
    6. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2.  
        Prerequisites for the agentless configuration
      3.  
        Granting password-less sudo access to host user account
      4.  
        Configuring the agentless feature
    7. Volume Encryption in NetBackup
      1.  
        About volume encryption support in NetBackup
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
    2. Troubleshooting CloudPoint
      1.  
        Restarting CloudPoint
      2.  
        Troubleshooting CloudPoint logging
      3.  
        CloudPoint agent fails to connect to the CloudPoint server if the agent host is restarted abruptly
      4.  
        CloudPoint agent registration on Windows hosts may time out or fail
      5.  
        Disaster recovery when DR package is lost or passphrase is lost
      6.  
        Agentless log file name changed
    3. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5.  
        Upgrading CloudPoint
    4. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Restoring CloudPoint

Steps required after a SQL Server disk-level snapshot restore to new location

Perform these steps after you have restored a disk-level SQL Server snapshot from the NetBackup UI. These steps are required only if the snapshot is restored to a new location. New location refers to a new host that is different from the one where the SQL instance is running.

Note:

These steps are applicable only in case of a SQL Server instance snapshot restore to a new location. These are not applicable for a SQL Server database snapshot restore.

Clear the read-only mode of the new disk attached to the host

Perform the following steps

  1. Connect to the new Windows host where the SQL Server instance is running.

    Ensure that you use an account that has administrator privileges on the host.

  2. Open a command prompt window. If Windows UAC is enabled on the host, open the command prompt in the Run as administrator mode.
  3. Start the diskpart utility using the following command:

    diskpart

  4. View the list of disks on the new host using the following command:

    list disk

    Identify the new disk that is attached due to the snapshot restore operation and make a note of the disk number. You will use it in the next step.

  5. Select the desired disk using the following command:

    select disk <disknumber>

    Here, <disknumber> represents the disk that you noted in the earlier step.

  6. View the attributes of the selected disk using the following command:

    attributes disk

    The output displays a list of attributes for the disk. One of the attributes is read-only, which we will modify in the next step.

  7. Modify the read-only attribute for the selected disk using the following command:

    attributes disk clear readonly

    This command changes the disk to read-write mode.

  8. Bring the disk online.

    From the Windows Server Manager console, navigate to Files and Storage Devices > Disks and then right click on the newly attached disk and select Bring online.

  9. Assign drive letters to the volumes on the disk that you brought online in the earlier step. Drive letters are required to view the shadow copies associated with each volume on the disk.

    Go back to the command prompt window and perform the following steps:

    • View the list of volumes on the new host using the following command:

      list volume

      From the list of volumes displayed, identify the volume for which you want to assign, modify, or remove a drive letter.

    • Select the desired volume using the following command:

      select volume <volnumber>

      Here, <volnumber> represents the volume that you noted in the earlier step.

    • Assign a drive letter to the selected volume using the following command:

      assign letter=<driveletter>

      Here, <driveletter> is the drive letter that you wish to assign to the volume. Ensure that the specified drive letter is not already in use by another volume.

    • Repeat these steps to assign a drive letter to all the SQL Server volumes on the disk.

  10. Quit the diskpart utility using the following command:

    exit

    Do not close the command prompt yet; you can use the same window to perform the remaining steps described in the next section.

Revert shadow copy using the Microsoft DiskShadow utility

Perform the following steps

  1. From the same command window used earlier, start the diskshadow command interpreter in the interactive mode using the following command:

    diskshadow

  2. View the list of all the shadow copies that exist on the new host. Type the following command:

    list shadows all

    Identify the shadow copy that you want to use for the revert operation and make a note of the shadow copy ID. You will use the shadow ID in the next step.

  3. Revert the volume to the desired shadow copy using the following command:

    revert <shadowcopyID>

    Here, <shadowcopyID> is the shadow copy ID that you noted in the earlier step.

  4. Exit the DiskShadow utility using the following command:

    exit

Attach .mdf and .ldf files to the instance database

Perform the following steps:

  1. Ensure that the disk-level snapshot restore operation has completed successfully and a new disk is created and mounted on the application host.
  2. Log on to Microsoft SQL Server Management Studio as a database administrator.
  3. From the Object Explorer, connect to an instance of the SQL Server Database Engine and then click to expand the instance view.
  4. In the expanded instance view, right-click Databases and then click Attach.
  5. In the Attach Databases dialog box, click Add and then in the Locate Database Files dialog box, select the disk drive that contains the database and then find and select all the .mdf and .ldf files associated with that database. Then click OK.

    The disk drive you selected should be the drive that was newly created by the disk-level snapshot restore operation.

  6. Wait for the requested operations to complete and then verify that the database is available and is successfully discovered by NetBackup.