Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup (9.0)
Platform: Linux
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5. CloudPoint host sizing recommendations
        1.  
          CloudPoint sizing recommendations for cloud platforms
      6.  
        Creating an instance or preparing the physical host to install CloudPoint
      7.  
        Installing Docker
      8.  
        Creating and mounting a volume to store CloudPoint data
      9.  
        Verifying that specific ports are open on the instance or physical host
    2. Deploying CloudPoint using the Docker image
      1.  
        Installing CloudPoint
      2.  
        Verifying that CloudPoint installed successfully
    3. CloudPoint cloud plug-ins
      1.  
        How to configure the CloudPoint cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
    4. CloudPoint storage array plug-ins
      1.  
        How to configure the CloudPoint storage array plug-ins?
      2. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      3. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      4. Dell EMC Unity array plug-in configuration parameters
        1.  
          Supported Dell EMC Unity arrays
        2.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      5. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      6. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      7. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      8. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      9. Dell EMC PowerScale (Isilon) plug-in configuration notes
        1.  
          Dell EMC PowerScale (Isilon) plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerScale (Isilon) plug-in
      10. Qumulo plug-in configuration notes
        1.  
          Qumulo plug-in configuration prerequisites
        2.  
          Qumulo plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Qumulo plug-in
    5. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        MongoDB plug-in configuration notes
      4.  
        About the installation and configuration process
      5.  
        Preparing to install the Linux-based agent
      6.  
        Preparing to install the Windows-based agent
      7.  
        Downloading and installing the CloudPoint agent
      8.  
        Registering the Linux-based agent
      9.  
        Registering the Windows-based agent
      10.  
        Configuring the CloudPoint application plug-in
      11.  
        Configuring VSS to store shadow copies on the originating drive
      12.  
        Creating a NetBackup protection plan for cloud assets
      13.  
        Subscribing cloud assets to a NetBackup protection plan
      14. About snapshot restore
        1.  
          Process for restoring SQL AG databases
      15.  
        Restore requirements and limitations for Microsoft SQL Server
      16.  
        Restore requirements and limitations for Oracle
      17.  
        Restore requirements and limitations for MongoDB
      18.  
        Steps required before restoring SQL AG databases
      19.  
        Recovering a SQL database to the same location
      20.  
        Recovering a SQL database to an alternate location
      21. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      22.  
        Additional steps required after restoring SQL AG databases
      23.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      24.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      25.  
        Additional steps required after a MongoDB snapshot restore
      26.  
        Additional steps required after an Oracle snapshot restore
      27.  
        Additional steps required after restoring an AWS RDS database instance
    6. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2.  
        Prerequisites for the agentless configuration
      3.  
        Granting password-less sudo access to host user account
      4.  
        Configuring the agentless feature
    7. Volume Encryption in NetBackup
      1.  
        About volume encryption support in NetBackup
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
    2. Troubleshooting CloudPoint
      1.  
        Restarting CloudPoint
      2.  
        Troubleshooting CloudPoint logging
      3.  
        CloudPoint agent fails to connect to the CloudPoint server if the agent host is restarted abruptly
      4.  
        CloudPoint agent registration on Windows hosts may time out or fail
      5.  
        Disaster recovery when DR package is lost or passphrase is lost
      6.  
        Agentless log file name changed
    3. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5.  
        Upgrading CloudPoint
    4. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Restoring CloudPoint

Supported CloudPoint operations on InfiniBox arrays

CloudPoint supports the following operations on the InfiniBox storage arrays:

Table: Supported CloudPoint operations on InfiniBox arrays

CloudPoint operation

Description

Discover assets

CloudPoint discovers all the SAN volumes (virtual disks) that are part of storage pools that are created on the InfiniBox storage array. The plug-in sends a request to the array to return a list of all the volumes that have the type set as MASTER. Such volumes are considered as base volumes and appear as disk assets.

To discover snapshot objects, the plug-in sends a request to the array to return a list of all the volumes that have the type set as SNAPSHOT and the depth attribute set as 1. Such volumes are considered as snapshots.

InfiniBox arrays support creating a snapshot of a snapshot. The depth attribute identifies the snapshot type. A snapshot depth value greater than 1 indicates that it is a snapshot of an existing snapshot. CloudPoint does not support discovery and operations on snapshot volumes that have a depth value other than 1.

Create snapshot

CloudPoint takes a snapshot of all the SAN volumes that are part of a storage pool. When a snapshot is created, CloudPoint plug-in uses InfiniSDK to send a create_snapshot method request on the selected volume and passes a snapshot name as an argument in that request.

The InifiniBox array creates a snapshot volume, sets the type as SNAPSHOT and the depth attribute value as 1, and returns that information to CloudPoint.

Delete snapshot

When a snapshot is deleted, CloudPoint plug-in sends a delete_snapshot method request on the parent volume that is associated with the snapshot and passes the snapshot volume name as an argument in that request. The InfiniBox array deletes the specified snapshot associated with the parent volume.

Restore snapshot

When a snapshot restore operation is triggered, CloudPoint first gets details about the parent volume that is associated with the snapshot that is being restored. CloudPoint plug-in then sends the restore_snapshot method request on the parent volume and passes the selected snapshot as an argument in that request.

The array uses the selected snapshot to perform the restore on the parent volume. All the data in the parent volume is overwritten by the data in the snapshot volume.

Export snapshot

When a snapshot export operation is triggered, CloudPoint searches for the target host based on the world wide name (WWN) or the iSCSI Qualified Name (IQN) specified in the export request. After the host is identified, CloudPoint plug-in sends a map_volume method request on the target host and passes the selected snapshot ID as an argument in that request.

The InfiniBox array returns a LUN ID as a response to the restore request. CloudPoint stores the LUN ID and the target host ID mapping information internally in the CloudPoint database. The export operation also creates a new virtual asset of type disk:snapshot:export and that is saved in the CloudPoint database.

Deport snapshot

When a snapshot deport operation is triggered, CloudPoint first gets the target host ID from the database. The CloudPoint plug-in then sends a unmap_volume method request on the target host and passes the selected snapshot ID as an argument in that request. The InfiniBox array removes the snapshot volume mapping from the specified target host.

InfiniBox plug-in and snapshot related requirements and limitations

Consider the following when you configure the InfiniBox plug-in:

  • The InfiniBox plug-in supports discovery and snapshot operations only on volume snapshots that have the depth attribute value set to 1. Volume snapshots that have the depth attribute value other than 1 are not supported.

  • All parent volume objects and snapshot objects on an InfiniBox array are unique. While creating a snapshot of a volume, if an object with the same name already exists on the array, the create operation fails. You must ensure that the snapshot names are unique.

  • When you delete snapshots using CloudPoint, only the snapshots that are managed by CloudPoint are available for deletion. You cannot use CloudPoint to delete snapshots that are not created using CloudPoint.

  • The snapshot export operation is supported using the following protocols:

    • Fibre Channel (FC)

    • Internet Small Computer Systems Interface (iSCSI)