Important Update: Cohesity Products Documentation

All Cohesity product documentation are now managed via the Cohesity Docs Portal: https://docs.cohesity.com/HomePage/Content/home.htm. Some documentation available here may not reflect the latest information or may no longer be accessible.

NetBackup™ Web UI VMware Administrator's Guide

Last Published:
Product(s): NetBackup (9.0.0.1, 9.0)
  1. Introducing the NetBackup web user interface
    1.  
      About the NetBackup web UI
    2.  
      Terminology
    3.  
      Sign in to the NetBackup web UI
    4.  
      Sign out of the NetBackup web UI
  2. Monitoring and notifications
    1.  
      The NetBackup dashboard
    2.  
      Monitoring jobs
    3.  
      Filter jobs in the job list
  3. Managing VMware servers
    1.  
      Add VMware servers
    2.  
      Validate and update VMware server credentials
    3.  
      Browse VMware servers
    4.  
      Remove VMware servers
    5.  
      Create an intelligent VM group
    6.  
      Remove an intelligent VM group
    7.  
      Add a VMware access host
    8.  
      Remove a VMware access host
    9.  
      Change resource limits for VMware resource types
    10.  
      Change the autodiscovery frequency
    11.  
      Discover VMware server assets manually
    12.  
      VMWARE_AUTODISCOVERY_INTERVAL option for NetBackup servers
  4. Protecting VMs
    1.  
      Protect VMs or intelligent VM groups
    2. Edit protection settings for a VMware asset
      1.  
        Schedules and retention
      2.  
        Backup options and Advanced options
      3.  
        Exclude disks from backups
      4.  
        Snapshot retry options
    3.  
      Remove protection from VMs or intelligent VM groups
    4.  
      View the protection status of VMs or intelligent VM groups
  5. Instant access
    1.  
      Create an instant access VM
    2.  
      Restore files and folders from a VM backup image
    3.  
      Download files and folders from a VM backup image
    4.  
      Things to consider before you use the instant access feature
    5. Instant access Build Your Own (BYO)
      1.  
        Prerequisites of Instant Access Build Your Own (BYO)
      2.  
        Hardware configuration requirement of Instant Access Build Your Own (BYO)
      3.  
        Frequently asked questions
  6. VM recovery
    1.  
      Recover a VM
    2.  
      About VMware agentless restore
    3.  
      Prerequisites and limitations of VMware agentless restores
    4.  
      Recover files and folders with VMware agentless restore
  7. Troubleshooting VMware operations
    1.  
      Errors when adding VMware servers
    2.  
      Errors when browsing VMware servers
    3.  
      Errors for the Status for a newly discovered VM
    4.  
      Error when downloading files from an instant access VM
    5.  
      Troubleshooting backups and restores of excluded virtual disks
    6.  
      Restore fails for a virtual machine with multiple datastores
    7.  
      Errors when you change the recovery destination

Errors when browsing VMware servers

The following table describes the problems that may occur when you click on a server under VMware servers.

Table: Errors browsing VMware servers

Error message or cause

Explanation and recommended action

No VMs or other objects were discovered for the VMware server.

  • If the server was added recently, the VM discovery process for that server may not have completed yet.

    Recommended action: Wait for the discovery process to finish.

    Note:

    The discovery of VMs and other objects in the vCenter or ESXi server begins when server credentials are added or updated through the web UI or an API. However, the server's VMs and other objects might not appear in the UI immediately. They appear after the discovery process for the VMware server completes. Discovery also occurs at set intervals according to the VMWARE_AUTODISCOVERY_INTERVAL option. (The default interval is every 8 hours.)

    To perform autodiscovery of VMware server objects at a different frequency:

    See Change the autodiscovery frequency.

    See VMWARE_AUTODISCOVERY_INTERVAL option for NetBackup servers.

  • VMs or other objects of the VMware server may not be accessible for the added VMware server credentials.

    Recommended action: From the option menu on the right of the row, select Edit. Review the VMware server credentials and correct them as needed.