Veritas NetBackup™ OpsCenter Administrator's Guide

To upgrade OpsCenter Server on UNIX

1. If you plan to upgrade your backup product and OpsCenter, ensure that you upgrade OpsCenter first. When upgrading OpsCenter, always upgrade the OpsCenter Server first followed by the Agent and then the View Builder.
2. Open a UNIX console and log on as root on the target host.
3. Mount the OpsCenter product DVD on the OpsCenter Server that you want to upgrade.
4. Type the following command: ./install. Press Enter.
5. The Welcome message is displayed. Press Enter to continue.
6. The installer then checks if OpsCenter Server is installed on the system or not. It prompts you in case OpsCenter Server is already installed. The installer also examines the system for existing packages.
7. The following prompt is displayed:

   Where should the existing OpsCenter 
   database and configuration files be backed up? 
   An 'OpsCenterServer_backup' directory will be created within
   the directory that you specify to store these 
   files. (/var/symantec/)

   Type the directory name in which the existing OpsCenter database and configuration files can be saved and then press Enter.

   To accept the default directory path (/var/symantec), press Enter.

8. The installer displays a list of components that will be installed or upgraded like PBX, OpsCenter Server, OpsCenter user interface and so on. Review this list and press Enter to continue.
9. The installer prompts you with the following question:

   installOpsCenterServer is now ready to 
   upgrade OPSCENTERSERVER.
   Are you sure you want to upgrade OPSCENTERSERVER? [y,n,q] (y)

   Press Enter to continue OpsCenter upgrade.

10. The installer prompts you with the following question:

    Participate in the NetBackup Product Improvement program? [y,n,q] (y)
    

    Press Enter if you want to participate in the NetBackup Product Improvement program or press n if you do not want to participate.

11. The installer prompts you with the following question:

    Do you want to import users from <remote AT host name> to OpsCenter AT?

    Press Enter to import users from the earlier OpsCenter versions.

    For more details, refer to the About Importing Authentication Settings section.

    If the import fails, you need to reset password of all OpsCenter(vx) users.

    See Resetting an OpsCenter user password.

12. By default, in OpsCenter, the database is upgraded in the beginning. However, you can choose to first upgrade the OpsCenter software.

    See About OpsCenter upgrade failure scenarios.

    The database upgrade process starts. In this process, the OpsCenter data is migrated to the new OpsCenter database version. The database process may take time depending on your database size.

    The following message is displayed:

    The database upgrade is in progress. 
    This may take some time based on the database size.
    You can see the progress and current status in

    /var/tmp/(directory)/db/log/dbManager_<timestamp>_.log file.

    After complete installation, the logs are copied to the following location:/var/VRTS/install/logs/LogDirectory/db/log

    LogDirectory is generated during the upgrade progress.

13. The installer displays the OpsCenter packages that are installed. Depending on the installed packages, the following message may be displayed:

    The following packages were found on the system. However the package
    versions are older than the ones required by OpsCenter.
    
    VRTSOpsCenterServer existing version was found on the system, 
    but OpsCenter requires VRTSOpsCenterServer new version
    VRTSOpsCenterGUI existing version was found on the system, 
    but OpsCenter requires VRTSOpsCenterGUI new version
    VRTSOpsCenterLegacyServer existing version was found on the system, 
    but OpsCenter requires VRTSOpsCenterLegacyServer new version

    The installer then uninstalls the older packages and installs new version of OpsCenter Server.

14. OpsCenter Server is installed. Configuration changes are made to the system.

15. All the OpsCenter processes are started. The following information is also displayed:

    • Web URL to access OpsCenter console

    • Location of install log and summary files.

    Note:

    After successful upgrade, OpsCenter database password is set to an auto-generated string, if the earlier password is still the default one, that is 'SQL'. Veritas recommends that you change the database password after the installation.

    See Changing the OpsCenter database administrator password.

    If you had changed the default password in the earlier version, you do not need to change it again. The installer retains the old password that you can use in the current version.