Veritas™ System Recovery 21 User's Guide

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Product(s): System Recovery (21)
  1. Introducing Veritas System Recovery
    1.  
      About Veritas System Recovery
    2.  
      The components of Veritas System Recovery
    3.  
      Accessing Help and Support for Veritas System Recovery
    4.  
      Sending your feedback regarding Veritas System Recovery 21
    5.  
      Accessing Veritas QuickAssist (VQA)
    6.  
      Updating Veritas System Recovery with Veritas Update
  2. Installing Veritas System Recovery
    1.  
      System requirements for Veritas System Recovery
    2.  
      Supported file systems, disk types, disk partition schemes, and removable media
    3.  
      Feature availability in Veritas System Recovery
    4.  
      About the trial version of Veritas System Recovery
    5. Installing Veritas System Recovery
      1.  
        Activating and setting up Veritas System Recovery after installation
      2.  
        Activating Veritas System Recovery after the trial period
    6.  
      Uninstalling Veritas System Recovery
    7.  
      System requirements for Veritas System Recovery Monitor
    8.  
      Installing Veritas System Recovery Monitor
  3. Ensuring the recovery of your computer
    1. Creating a new Veritas System Recovery Disk
      1.  
        Welcome Panel
      2. Creation Options
        1.  
          Veritas System Recovery Disk recovery matrix
        2.  
          Veritas System Recovery Disk customization support matrix
        3.  
          Non-availability of the Typical option
      3.  
        Download and install Windows Assessment and Deployment Kit (ADK)
      4.  
        Languages Options
      5.  
        Veritas System Recovery Disk Storage Media/Destination Options
      6.  
        Licensed Features Options
      7. Storage and Network Drivers Options
        1.  
          Adding a Storage or Network Driver
      8.  
        Startup Options
      9.  
        Network Options
      10.  
        Setup LightsOut Restore Options
    2. Customizing an existing Veritas System Recovery Disk
      1.  
        Welcome Panel
      2.  
        Recovery Disk Source Options
      3. Veritas System Recovery Disk Storage Media/Destination Options
        1.  
          How to add new drivers or driver versions to the Veritas System Recovery Disk
      4.  
        Licensed Features Options
      5. Storage and Network Drivers Options
        1.  
          Adding a Storage or Network Driver
      6.  
        Startup Options
      7.  
        Network Options
    3. About restoring a computer from a remote location by using LightsOut Restore
      1. Configuring LightsOut Restore
        1.  
          Welcome Panel
        2.  
          Source Location Options
        3.  
          Licensed Features Options
        4. Storage and Network Drivers Options
          1.  
            Adding a Storage or Network Driver
        5.  
          Startup Options
        6.  
          Network Options
        7.  
          Setup LightsOut Restore Options
    4.  
      Testing the Veritas System Recovery Disk
  4. Getting Started
    1.  
      How to use Veritas System Recovery
    2.  
      Starting Veritas System Recovery
    3.  
      Configuring Veritas System Recovery default options
    4. Setting up default general backup options
      1.  
        Setting a default backup destination
    5.  
      Improving your computer's performance during a backup
    6.  
      Enabling network throttling
    7.  
      Setting default options for the Windows notification area
    8. File types and file extension
      1.  
        Adding new file types and extensions
      2.  
        Renaming file types and extensions
      3.  
        Restoring default file types and extensions
      4.  
        Deleting a file type and all of its extensions
    9.  
      Removing or changing the unique name for an external drive
    10.  
      Configuring default FTP settings for use with Offsite Copy
    11.  
      Logging Veritas System Recovery messages
    12.  
      Enabling email notifications for product (event) messages
    13.  
      Setting up your first backup using Easy Setup
    14.  
      Home page
    15.  
      Status page
    16.  
      Tasks page
    17.  
      Tools page
    18.  
      Advanced page
    19.  
      Using Veritas System Recovery RESTful Application Programming Interfaces (APIs)
  5. Best practices for backing up your data
    1.  
      About backing up your data
    2.  
      Best practices for backing up data
    3.  
      What to do when a backup is finished
    4.  
      Tips for running defined backups
    5.  
      Backup destinations
    6.  
      Backing up dual-boot computers
    7.  
      Manually validating recovery points
  6. Backing up entire drives
    1. Defining a drive-based backup
      1. USB disk rotation
        1.  
          How USB disk rotation works
      2.  
        Rules for network credentials
      3.  
        Running command files during a backup
      4.  
        Editing backup options
      5.  
        Verifying the integrity of a recovery point
      6.  
        Viewing the progress of a backup
      7.  
        Recovery point encryption
    2.  
      Compression levels for recovery points
    3.  
      Running a one-time backup from Veritas System Recovery
    4.  
      Running a backup from Veritas System Recovery Disk
    5.  
      How Offsite Copy works
  7. Backing up files and folders
    1.  
      Backing up files and folders
  8. Running and managing backup jobs
    1. Running an existing backup job immediately
      1.  
        Running a backup to create an alternate type of recovery point
    2.  
      Adjusting the speed of a backup
    3.  
      Stopping a backup or a recovery task
    4.  
      Verifying that a backup is successful
    5.  
      Viewing the properties of a backup job
    6.  
      Editing backup settings
    7.  
      Enabling event-triggered backups
    8.  
      Editing a backup schedule
    9.  
      Disabling or enabling a backup job
    10.  
      Deleting backup jobs
    11.  
      Adding users who can back up your computer
    12.  
      Configuring access rights for users or groups
  9. Backing up remote computers from your computer
    1. About backing up other computers from your computer
      1.  
        Adding remote computers to the Computer List
      2.  
        Adding local computers to the Computer List
      3.  
        Removing a computer from the Computer List
    2. About the Veritas System Recovery Agent
      1.  
        Using the Veritas System Recovery Agent
      2.  
        About managing the Veritas System Recovery Agent through Windows Services
    3. About deploying the Veritas System Recovery Agent
      1.  
        Preparing a computer in a workgroup environment to deploy the Veritas System Recovery Agent
      2.  
        Deploying the Veritas System Recovery Agent
      3.  
        Manually installing the Veritas System Recovery Agent
    4. Best practices for Veritas System Recovery services
      1.  
        Opening Windows services
      2.  
        Starting or stopping the Veritas System Recovery Agent service
      3.  
        Setting up recovery actions when the Veritas System Recovery Agent does not start
    5.  
      Viewing Veritas System Recovery Agent dependencies
    6. About controlling access to Veritas System Recovery
      1.  
        Enabling users or groups to access Veritas System Recovery
      2.  
        Changing permissions for a user or a group
      3.  
        Disabling access for users or groups to Veritas System Recovery
      4.  
        Running Veritas System Recovery using different user rights
  10. Monitoring the status of your backups
    1. About monitoring backups
      1.  
        Refreshing the information that displays about hard disk configuration changes
    2.  
      Icons on the Home page
    3.  
      Icons on the Status page
    4.  
      Configuring Veritas System Recovery to send SNMP traps
    5.  
      Customizing the status reporting of a drive (or file and folder backups)
    6.  
      Viewing drive details
    7.  
      Improving the protection level of a drive
    8.  
      About using event log information to troubleshoot problems
  11. Monitoring the backup status of remote computers using Veritas System Recovery Monitor
    1.  
      About Veritas System Recovery Monitor
    2.  
      Starting Veritas System Recovery Monitor
    3.  
      Icons on the Veritas System Recovery Monitor console
    4.  
      Configuring Veritas System Recovery Monitor default options
    5. Adding a remote computer to the Computer List
      1.  
        Importing a text file to add multiple remote computers to the Computer List
    6.  
      Modifying the logon credentials for the remote computers
    7.  
      Removing a remote computer from the Computer List
    8.  
      Viewing the backup protection status of a remote computer
    9.  
      Viewing the Protection Status report
  12. Exploring the contents of a recovery point
    1.  
      About exploring recovery points
    2. Exploring a recovery point through Windows Explorer
      1.  
        Mounting a recovery point from Windows Explorer
    3.  
      Opening and restoring files within a recovery point browser
    4.  
      Dismounting a recovery point drive
    5.  
      Viewing the drive properties of a recovery point
  13. Managing backup destinations
    1.  
      About backup destinations
    2.  
      Differences between drive-based backups and file and folder backups
    3.  
      Cleaning up old recovery points
    4.  
      Deleting a recovery point set
    5.  
      Deleting recovery points within a recovery point set
    6.  
      Copying recovery points
    7. About managing file and folder backup data
      1.  
        Viewing the amount of file and folder backup data that is stored on a backup destination
      2.  
        Manually deleting files from your backups of files and folders
      3.  
        Finding versions of a file or folder
    8.  
      Automating the management of backup data
    9.  
      Moving your backup destination
    10.  
      About support of OneDrive for Business
  14. Managing virtual conversions
    1.  
      Defining a virtual conversion job
    2.  
      Running an existing virtual conversion job immediately
    3.  
      Viewing the properties of a virtual conversion job
    4.  
      Viewing the progress of a virtual conversion job
    5.  
      Editing a virtual conversion job
    6.  
      Deleting a virtual conversion job
    7.  
      Running a one-time conversion of a physical recovery point to a virtual disk
  15. Managing cloud storage
    1. Direct to cloud
      1.  
        Providing the OpenStorage destination path
      2.  
        OpenStorage destination options for backups
      3.  
        OpenStorage destination options for recovery
    2.  
      Downloading OpenStorage Files
    3.  
      How Offsite Copy works for cloud storage
    4. About creation of Amazon Machine Image (AMI) in Amazon from Veritas System Recovery backups
      1.  
        How to create an Amazon Machine Image (AMI)
      2.  
        How to view the conversion tasks and AMI status
    5. About S3-Compatible Cloud Storage
      1.  
        Using S3-Compatible Cloud Storage in Veritas System Recovery
    6. About Veritas System Recovery supporting Veritas Access
      1.  
        Using Veritas Access Storage in Veritas System Recovery
    7.  
      About the Cloud Instance Creator Utility
  16. Recovering files, folders, or entire drives
    1.  
      About recovering lost data
    2.  
      Recovering files and folders by using file and folder backup data
    3.  
      Recovering files and folders
    4.  
      Recovering a secondary drive
    5.  
      Recovering a drive
    6.  
      Exploring files and folders on your computer by using Veritas System Recovery Disk
    7.  
      Recovering files and folders by using Veritas System Recovery Disk
  17. Recovering a computer
    1.  
      About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
    2. Booting a computer by using the Veritas System Recovery Disk
      1.  
        Configuring a computer to start from a USB device or DVD
    3.  
      Preparing to recover a computer by checking the hard disk for errors
    4.  
      Recovering a computer
    5.  
      Recovering a computer from a virtual disk file
    6.  
      Recovering a computer with different hardware
    7. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Setting a status IP address to enable recovery from a recovery point on a network share or drive
        2.  
          Getting a static IP address if pinging is unsuccessful
    8.  
      Viewing the properties of a recovery point in the Veritas System Recovery Disk
    9.  
      Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
    10.  
      About the Support Utilities
  18. Copying a hard drive
    1.  
      Preparing to copy a hard drive
    2.  
      Copying one hard drive to another hard drive
  19. Using the Veritas System Recovery Granular Restore Option
    1.  
      About the Veritas System Recovery Granular Restore Option
    2. Best practices when you create recovery points for use with the Granular Restore Option
      1.  
        Protecting your Microsoft Exchange server for successful backups
    3.  
      Starting the Granular Restore Option
    4.  
      Starting Granular Restore Option and opening a specific recovery point
    5.  
      Restoring a Microsoft Exchange mailbox
    6.  
      Restoring a Microsoft Exchange email folder
    7.  
      Restoring a Microsoft Exchange email message
    8.  
      Restoring files and folders using Granular Restore Option
  20. Appendix A. Backing up databases using Veritas System Recovery
    1.  
      About backing up databases using Veritas System Recovery
    2.  
      Creating a manual cold (offline) backup
    3.  
      Creating an automatic warm backup
    4.  
      Creating a hot (online) backup using Veritas System Recovery
  21. Appendix B. Backing up Active Directory
    1.  
      Tips for protecting a domain controller in Active Directory
  22. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  23. Appendix D. Using Veritas System Recovery 21 and Windows Server Core
    1.  
      About Veritas System Recovery 21 and Windows Server Core
    2.  
      Installing Veritas System Recovery 21 on Windows Server Core using commands
  24.  
    Index

How Offsite Copy works

Backing up your data to a secondary hard disk is a critical first step to protecting your information assets. But to make certain your data is safe, use Offsite Copy. You enable and configure Offsite Copy when you define a new drive-based backup job. Or you can edit an existing backup job to enable Offsite Copy.

This feature can copy your latest complete recovery points to the following:

Regardless of the method you use, storing copies of your recovery points at a remote location provides a crucial level of redundancy if your office becomes inaccessible. Offsite Copy can double your data protection by ensuring that you have a remote copy.

When you enable Offsite Copy, you specify up to two offsite copy destinations. After the backup job finishes creating recovery points, Offsite Copy verifies that at least one of the offsite copy destinations is available. Offsite Copy then begins copying the new recovery points to the offsite copy destination.

The most recent recovery points are copied first, followed by the next newest recovery points. If you have set up two offsite copy destinations, Offsite Copy copies recovery points to the destination that was added first. If an offsite copy destination is unavailable, Offsite Copy tries to copy recovery points to the second destination, if it is available. If neither destination is available, then Offsite Copy copies the recovery points the next time an offsite copy destination becomes available.

For example, suppose you have configured a backup job to run at 6:00 P.M. and configured an external drive as an offsite copy destination. However, when you leave the office at 5:30 P.M., you take the drive with you for safekeeping. When the backup job completes at 6:20 P.M., Veritas System Recovery detects that the offsite copy destination drive is not available and the copy process is aborted. The following morning, you plug the drive back in to the computer. Veritas System Recovery detects the presence of the offsite copy destination drive and automatically begins copying your recovery points.

Offsite Copy is designed to use very few system resources so that the copying process is done in the background. This feature lets you continue to work at your computer with little or no effect on system resources.

If an offsite copy destination runs out of disk space, Offsite Copy identifies the oldest recovery points and removes them to accommodate the most current recovery points. Offsite Copy then copies the current recovery points to the offsite copy destination.

See Defining a drive-based backup.

See Editing backup settings.

Using external drives as your Offsite Copy destination

You can use an external drive as your offsite copy destination. This method lets you take a copy of your data with you when you leave the office. By using two external hard disks, you can be certain that you have a recent copy of your data both on site and off site.

For example, suppose on a Monday morning you define a new backup job of your system drive. You choose a recovery point set as your backup job type. You set up an external drive (A) as the first offsite copy destination, and another external drive (B) as the second offsite copy destination. You schedule the backup job to run every midnight except on the weekends. You also enable recovery point encryption to protect the data from unauthorized access.

Before you leave the office on Monday evening, you plug in drive A and take drive B home with you.

On Tuesday morning, you find that Monday's base recovery point has been successfully copied to drive A. At the end of the day, you unplug drive A and take it home for safekeeping.

On Wednesday morning, you bring drive B to the office. You plug in drive B and Veritas System Recovery detects that drive B is an offsite copy destination. Veritas System Recovery then automatically begins copying Monday night's base recovery point and Tuesday night's incremental recovery point. At the end of the day Wednesday, you take drive B home and place it in a safe place with drive A.

You now have multiple copies of recovery points stored at two separate, physical locations; your original recovery points stored on your backup destinations at the office, and copies of those same recovery points stored on your offsite copy destination drives. Your offsite copy destination drives are stored in a safe place at your home.

The next morning, Thursday, you take drive A to the office and plug it in. Tuesday and Wednesday night's recovery points are then automatically copied to drive A.

Note:

Consider using the external drive naming feature that lets you provide a unique name to each drive. Then place matching physical labels on each external drive to help you manage the task of swapping the drives.

See Removing or changing the unique name for an external drive.

Each time you plug in either drive A or B, the latest recovery points are added to the drive. This method gives you multiple points in time for recovering your computer in the event that the original backup destination drives fail or become unrecoverable.

Using external drives as your offsite copy destination ensures that you have a copy of your backup data stored at two separate, physical locations.

Using a network server as your Offsite Copy destination

You can specify a local area network server as an offsite copy destination. You must be able to access the server that you plan to use. You must either map a local drive to the server, or provide a valid UNC path.

For example, suppose that you set up a local external drive as your first offsite copy destination. Then you identify a server that is located at a second physical location from your own office. You add the remote server as a second offsite copy destination. As backups occur, recovery points are copied first to the external hard drive, and then to the remote server.

If the remote server becomes unavailable for a period of time, Offsite Copy copies all recovery points that were created since the last connection. If there is no room to hold all of the recovery points that are available, Offsite Copy removes the oldest recovery points from the network server. In turn, it makes room for the newest recovery points.

Using an FTP server as your Offsite Copy destination

Using an FTP server as your offsite copy destination is similar to using a network path. You must provide a valid FTP path to the FTP server.

You must also provide the correct FTP connection information to Veritas System Recovery for this method to work correctly. When Offsite Copy is configured correctly, it copies recovery points to the directory that you specified on the FTP server. If the server becomes unavailable for a period of time, Offsite Copy copies all recovery points that were created since the last connection. If there is no room to hold all of the recovery points that are available, Offsite Copy removes the oldest recovery points or recovery point sets from the FTP server. In turn, it makes room for the newest recovery points.

See Configuring default FTP settings for use with Offsite Copy.