Veritas™ System Recovery 21 User's Guide

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Product(s): System Recovery (21)
  1. Introducing Veritas System Recovery
    1.  
      About Veritas System Recovery
    2.  
      The components of Veritas System Recovery
    3.  
      Accessing Help and Support for Veritas System Recovery
    4.  
      Sending your feedback regarding Veritas System Recovery 21
    5.  
      Accessing Veritas QuickAssist (VQA)
    6.  
      Updating Veritas System Recovery with Veritas Update
  2. Installing Veritas System Recovery
    1.  
      System requirements for Veritas System Recovery
    2.  
      Supported file systems, disk types, disk partition schemes, and removable media
    3.  
      Feature availability in Veritas System Recovery
    4.  
      About the trial version of Veritas System Recovery
    5. Installing Veritas System Recovery
      1.  
        Activating and setting up Veritas System Recovery after installation
      2.  
        Activating Veritas System Recovery after the trial period
    6.  
      Uninstalling Veritas System Recovery
    7.  
      System requirements for Veritas System Recovery Monitor
    8.  
      Installing Veritas System Recovery Monitor
  3. Ensuring the recovery of your computer
    1. Creating a new Veritas System Recovery Disk
      1.  
        Welcome Panel
      2. Creation Options
        1.  
          Veritas System Recovery Disk recovery matrix
        2.  
          Veritas System Recovery Disk customization support matrix
        3.  
          Non-availability of the Typical option
      3.  
        Download and install Windows Assessment and Deployment Kit (ADK)
      4.  
        Languages Options
      5.  
        Veritas System Recovery Disk Storage Media/Destination Options
      6.  
        Licensed Features Options
      7. Storage and Network Drivers Options
        1.  
          Adding a Storage or Network Driver
      8.  
        Startup Options
      9.  
        Network Options
      10.  
        Setup LightsOut Restore Options
    2. Customizing an existing Veritas System Recovery Disk
      1.  
        Welcome Panel
      2.  
        Recovery Disk Source Options
      3. Veritas System Recovery Disk Storage Media/Destination Options
        1.  
          How to add new drivers or driver versions to the Veritas System Recovery Disk
      4.  
        Licensed Features Options
      5. Storage and Network Drivers Options
        1.  
          Adding a Storage or Network Driver
      6.  
        Startup Options
      7.  
        Network Options
    3. About restoring a computer from a remote location by using LightsOut Restore
      1. Configuring LightsOut Restore
        1.  
          Welcome Panel
        2.  
          Source Location Options
        3.  
          Licensed Features Options
        4. Storage and Network Drivers Options
          1.  
            Adding a Storage or Network Driver
        5.  
          Startup Options
        6.  
          Network Options
        7.  
          Setup LightsOut Restore Options
    4.  
      Testing the Veritas System Recovery Disk
  4. Getting Started
    1.  
      How to use Veritas System Recovery
    2.  
      Starting Veritas System Recovery
    3.  
      Configuring Veritas System Recovery default options
    4. Setting up default general backup options
      1.  
        Setting a default backup destination
    5.  
      Improving your computer's performance during a backup
    6.  
      Enabling network throttling
    7.  
      Setting default options for the Windows notification area
    8. File types and file extension
      1.  
        Adding new file types and extensions
      2.  
        Renaming file types and extensions
      3.  
        Restoring default file types and extensions
      4.  
        Deleting a file type and all of its extensions
    9.  
      Removing or changing the unique name for an external drive
    10.  
      Configuring default FTP settings for use with Offsite Copy
    11.  
      Logging Veritas System Recovery messages
    12.  
      Enabling email notifications for product (event) messages
    13.  
      Setting up your first backup using Easy Setup
    14.  
      Home page
    15.  
      Status page
    16.  
      Tasks page
    17.  
      Tools page
    18.  
      Advanced page
    19.  
      Using Veritas System Recovery RESTful Application Programming Interfaces (APIs)
  5. Best practices for backing up your data
    1.  
      About backing up your data
    2.  
      Best practices for backing up data
    3.  
      What to do when a backup is finished
    4.  
      Tips for running defined backups
    5.  
      Backup destinations
    6.  
      Backing up dual-boot computers
    7.  
      Manually validating recovery points
  6. Backing up entire drives
    1. Defining a drive-based backup
      1. USB disk rotation
        1.  
          How USB disk rotation works
      2.  
        Rules for network credentials
      3.  
        Running command files during a backup
      4.  
        Editing backup options
      5.  
        Verifying the integrity of a recovery point
      6.  
        Viewing the progress of a backup
      7.  
        Recovery point encryption
    2.  
      Compression levels for recovery points
    3.  
      Running a one-time backup from Veritas System Recovery
    4.  
      Running a backup from Veritas System Recovery Disk
    5.  
      How Offsite Copy works
  7. Backing up files and folders
    1.  
      Backing up files and folders
  8. Running and managing backup jobs
    1. Running an existing backup job immediately
      1.  
        Running a backup to create an alternate type of recovery point
    2.  
      Adjusting the speed of a backup
    3.  
      Stopping a backup or a recovery task
    4.  
      Verifying that a backup is successful
    5.  
      Viewing the properties of a backup job
    6.  
      Editing backup settings
    7.  
      Enabling event-triggered backups
    8.  
      Editing a backup schedule
    9.  
      Disabling or enabling a backup job
    10.  
      Deleting backup jobs
    11.  
      Adding users who can back up your computer
    12.  
      Configuring access rights for users or groups
  9. Backing up remote computers from your computer
    1. About backing up other computers from your computer
      1.  
        Adding remote computers to the Computer List
      2.  
        Adding local computers to the Computer List
      3.  
        Removing a computer from the Computer List
    2. About the Veritas System Recovery Agent
      1.  
        Using the Veritas System Recovery Agent
      2.  
        About managing the Veritas System Recovery Agent through Windows Services
    3. About deploying the Veritas System Recovery Agent
      1.  
        Preparing a computer in a workgroup environment to deploy the Veritas System Recovery Agent
      2.  
        Deploying the Veritas System Recovery Agent
      3.  
        Manually installing the Veritas System Recovery Agent
    4. Best practices for Veritas System Recovery services
      1.  
        Opening Windows services
      2.  
        Starting or stopping the Veritas System Recovery Agent service
      3.  
        Setting up recovery actions when the Veritas System Recovery Agent does not start
    5.  
      Viewing Veritas System Recovery Agent dependencies
    6. About controlling access to Veritas System Recovery
      1.  
        Enabling users or groups to access Veritas System Recovery
      2.  
        Changing permissions for a user or a group
      3.  
        Disabling access for users or groups to Veritas System Recovery
      4.  
        Running Veritas System Recovery using different user rights
  10. Monitoring the status of your backups
    1. About monitoring backups
      1.  
        Refreshing the information that displays about hard disk configuration changes
    2.  
      Icons on the Home page
    3.  
      Icons on the Status page
    4.  
      Configuring Veritas System Recovery to send SNMP traps
    5.  
      Customizing the status reporting of a drive (or file and folder backups)
    6.  
      Viewing drive details
    7.  
      Improving the protection level of a drive
    8.  
      About using event log information to troubleshoot problems
  11. Monitoring the backup status of remote computers using Veritas System Recovery Monitor
    1.  
      About Veritas System Recovery Monitor
    2.  
      Starting Veritas System Recovery Monitor
    3.  
      Icons on the Veritas System Recovery Monitor console
    4.  
      Configuring Veritas System Recovery Monitor default options
    5. Adding a remote computer to the Computer List
      1.  
        Importing a text file to add multiple remote computers to the Computer List
    6.  
      Modifying the logon credentials for the remote computers
    7.  
      Removing a remote computer from the Computer List
    8.  
      Viewing the backup protection status of a remote computer
    9.  
      Viewing the Protection Status report
  12. Exploring the contents of a recovery point
    1.  
      About exploring recovery points
    2. Exploring a recovery point through Windows Explorer
      1.  
        Mounting a recovery point from Windows Explorer
    3.  
      Opening and restoring files within a recovery point browser
    4.  
      Dismounting a recovery point drive
    5.  
      Viewing the drive properties of a recovery point
  13. Managing backup destinations
    1.  
      About backup destinations
    2.  
      Differences between drive-based backups and file and folder backups
    3.  
      Cleaning up old recovery points
    4.  
      Deleting a recovery point set
    5.  
      Deleting recovery points within a recovery point set
    6.  
      Copying recovery points
    7. About managing file and folder backup data
      1.  
        Viewing the amount of file and folder backup data that is stored on a backup destination
      2.  
        Manually deleting files from your backups of files and folders
      3.  
        Finding versions of a file or folder
    8.  
      Automating the management of backup data
    9.  
      Moving your backup destination
    10.  
      About support of OneDrive for Business
  14. Managing virtual conversions
    1.  
      Defining a virtual conversion job
    2.  
      Running an existing virtual conversion job immediately
    3.  
      Viewing the properties of a virtual conversion job
    4.  
      Viewing the progress of a virtual conversion job
    5.  
      Editing a virtual conversion job
    6.  
      Deleting a virtual conversion job
    7.  
      Running a one-time conversion of a physical recovery point to a virtual disk
  15. Managing cloud storage
    1. Direct to cloud
      1.  
        Providing the OpenStorage destination path
      2.  
        OpenStorage destination options for backups
      3.  
        OpenStorage destination options for recovery
    2.  
      Downloading OpenStorage Files
    3.  
      How Offsite Copy works for cloud storage
    4. About creation of Amazon Machine Image (AMI) in Amazon from Veritas System Recovery backups
      1.  
        How to create an Amazon Machine Image (AMI)
      2.  
        How to view the conversion tasks and AMI status
    5. About S3-Compatible Cloud Storage
      1.  
        Using S3-Compatible Cloud Storage in Veritas System Recovery
    6. About Veritas System Recovery supporting Veritas Access
      1.  
        Using Veritas Access Storage in Veritas System Recovery
    7.  
      About the Cloud Instance Creator Utility
  16. Recovering files, folders, or entire drives
    1.  
      About recovering lost data
    2.  
      Recovering files and folders by using file and folder backup data
    3.  
      Recovering files and folders
    4.  
      Recovering a secondary drive
    5.  
      Recovering a drive
    6.  
      Exploring files and folders on your computer by using Veritas System Recovery Disk
    7.  
      Recovering files and folders by using Veritas System Recovery Disk
  17. Recovering a computer
    1.  
      About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
    2. Booting a computer by using the Veritas System Recovery Disk
      1.  
        Configuring a computer to start from a USB device or DVD
    3.  
      Preparing to recover a computer by checking the hard disk for errors
    4.  
      Recovering a computer
    5.  
      Recovering a computer from a virtual disk file
    6.  
      Recovering a computer with different hardware
    7. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Setting a status IP address to enable recovery from a recovery point on a network share or drive
        2.  
          Getting a static IP address if pinging is unsuccessful
    8.  
      Viewing the properties of a recovery point in the Veritas System Recovery Disk
    9.  
      Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
    10.  
      About the Support Utilities
  18. Copying a hard drive
    1.  
      Preparing to copy a hard drive
    2.  
      Copying one hard drive to another hard drive
  19. Using the Veritas System Recovery Granular Restore Option
    1.  
      About the Veritas System Recovery Granular Restore Option
    2. Best practices when you create recovery points for use with the Granular Restore Option
      1.  
        Protecting your Microsoft Exchange server for successful backups
    3.  
      Starting the Granular Restore Option
    4.  
      Starting Granular Restore Option and opening a specific recovery point
    5.  
      Restoring a Microsoft Exchange mailbox
    6.  
      Restoring a Microsoft Exchange email folder
    7.  
      Restoring a Microsoft Exchange email message
    8.  
      Restoring files and folders using Granular Restore Option
  20. Appendix A. Backing up databases using Veritas System Recovery
    1.  
      About backing up databases using Veritas System Recovery
    2.  
      Creating a manual cold (offline) backup
    3.  
      Creating an automatic warm backup
    4.  
      Creating a hot (online) backup using Veritas System Recovery
  21. Appendix B. Backing up Active Directory
    1.  
      Tips for protecting a domain controller in Active Directory
  22. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  23. Appendix D. Using Veritas System Recovery 21 and Windows Server Core
    1.  
      About Veritas System Recovery 21 and Windows Server Core
    2.  
      Installing Veritas System Recovery 21 on Windows Server Core using commands
  24.  
    Index

Backing up files and folders

You can back up specific files and folders you want to protect. When you run this type of backup, copies are made of the files and folders you chose to back up. The files are converted into a compressed format. They are then stored in a subfolder at the location you specify. By default this location is the same backup destination that is used for storing recovery points.

The following folders and their contents are excluded by default from file and folder backups:

  • Windows folder

  • Program files folder

  • Temporary folder

  • Temporary Internet Files folder

These folders are typically not used for storing personal files or folders. The folders are backed up when you define and run a drive-based backup of your system drive (typically C).

If you want, you can choose to include these folders when you define the backup.

Note:

The file and folder backup is intended for less than 10,000 files. If the data to be backed up exceeds this amount, Veritas strongly recommends to use the drive-based backup.

See Defining a drive-based backup.

To back up files and folders

  1. On the Tasks menu, click Run or Manage Backups.
  2. In the Run or Manage Backups window, click Define New.

    If you have not yet defined a backup, the Easy Setup dialog box appears.

  3. Select Back up selected files and folders, and then click Next.
  4. On the Select Files and Folders to Back Up panel, select the files and folders that you want to include in your backup.

    Select Files and Folders to Back Up options

    Select All

    Selects all check boxes in the Types and Folders column. Selected data types and folders are backed up.

    Select None

    Deselects all check boxes in the Types and Folders column. Deselected data types and folders are not backed up.

    Add Folder

    Lets you specify additional folders to back up.

    Add File

    Lets you specify additional files to back up.

    Add File Type

    Lets you specify additional data file types to back up.

    Edit

    Lets you edit the options, settings, or properties for a selected data type name or folder name in the tables list.

    Remove

    Lets you remove from the tables list a selected data type name or folder name that you have added.

    Default data types and folders are not removable from the tables list.

    Add Folder options

    Folder to back up

    Lets you specify the path to a folder that you want to back up.

    Browse

    Lets you browse to a path that contains a folder that you want to back up.

    Subfolders

    Indicates that you want to back up all subfolders under the parent folder.

    All files

    Indicates that you want to back up all files in all subfolders.

    Only files of type

    Lets you specify the data file types that you want to back up.

    Add File Type options

    Name

    Specifies the name of a data file type and folder. The name is added to the table list in the Select Files and Folder to Back Up panel.

    Add an extension

    Adds a specific data type file extension that you want to back up.

    Remove an extension

    Deletes a specific data type file extension from the list.

    Rename an extension

    Renames a specific data type file extension that you added to the list.

    Restore default extension list

    Restores the default file extensions that were added to the predefined list of types and folders in the Select Files and Folder to Back Up panel.

    Note:

    On all versions of Windows, the My Documents folder contains two subfolders by default: My Pictures and My Music. These folders contain only the shortcuts to folders at another location and not the actual files.

    If you intend to back up your pictures and music files, be sure to include the actual folders where your files are stored.

  5. Click Next.
  6. In the Name and Destination panel, enter a backup name and destination, and then click Next.

    Name

    Indicates the name for the new backup.

    Description (optional)

    Lets you type a description for the new backup.

    Advanced

    Adds the security options to the recovery point.

    Backup destination

    Indicates the default backup location. Or, you can specify your own local or network path for the recovery point files.

    Veritas recommends that you create permissions for the backup destination to prevent unauthorized access to any data contained in the recovery points. For more information, refer to the following link:

    https://technet.microsoft.com/en-us/library/cc732880(v=ws.11).aspx

    Browse

    Lets you browse to locate a folder for storing your backup data.

    You cannot use an encrypted folder as your backup destination. If you want to encrypt your backup data to prevent another user from accessing it, you can use the Advanced option.

    User name

    Specifies the user name if you back up to a folder that is located in a network path.

    Password

    Specifies the password to a network path.

    Advanced Options for a file and folder backup

    Exclude

    Lets you deselect any of the following folders that you do not want to include in the backup:

    • Windows folder

    • Program Files folder

    • Temporary folder

    • Temporary Internet Files folder

    • Save backup files to a unique subfolder

    The folders that are listed are typically not used for storing personal files or folders. Therefore, they are all selected for backup exclusion by default. These folders are backed up when you define and run a drive-based backup of your system drive (typically C).

    See Defining a drive-based backup.

  7. Click Next
  8. In the Backup Time panel, select the scheduling options you want.

    Note:

    Ensure that the time for running a base backup and an incremental backup is not the same.

    Backup Time options

    Schedule

    Indicates whether a schedule is enabled for the backup .

    Default

    Lets you use the default backup schedule.

    Start time

    Specifies the start time of the backup.

    Sun Mon Tue Wed Thu Fri Sat

    Lets you select the days of the week that you want the backup to run.

    Advanced

    Runs the backup more than once per day at a set number of times. You can also specify the amount of time that should lapse between backups.

    Select event triggers

    Lets you select the types of events that automatically start a backup.

    Change Schedule - File Backup Scheduling options

    Schedule

    Lets you select the days and a start time for when you want to back up files and folders.

    Run more than once per day

    Runs the backup more than once a day to protect the data that you edit or change frequently.

    Time between backups

    Specifies the maximum time that should occur between file and folder backups.

    Number of times

    Specifies the number of times per day file and folder backups should run.

    Change Schedule - File Backup event trigger options

    General

    Lets you select the types of events that automatically start a backup, such as when you log off from the computer.

  9. In the Security Options panel, set the password, select the encryption for the file and folder backup, and then click Next.

    Use password

    Sets a password and enables AES encryption on the recovery point when it is created.

    This check box is selected by default.

    Password

    Lets you specify a password for the backup. Passwords can include standard characters. Passwords cannot include extended characters, or symbols. (Use characters with an ASCII value of 128 or lower.)

    You must type this password before you restore a backup or view the contents of the recovery point.

    Confirm password

    Lets you retype the password for confirmation.

    AES encryption

    Encrypts recovery point data to add another level of protection to your recovery points.

    If you upgrade from a previous version to Veritas System Recovery 21, for older backup jobs where only password protection is defined, you need to edit the jobs to select the AES encryption level. If you do not edit the older backup jobs, they continue to run without AES Encryption. Veritas recommends that you edit the job and select AES encryption level.

    Note:

    If the Use Password check box is selected, you must define AES encryption.

    Choose from the following encryption levels:

    • Standard 128-bit (8+ character password)

    • Medium 192-bit (16+ character password)

    • High 256-bit (32+ character password)

    See Recovery point encryption.

  10. In the Completing the Define Backup Wizard panel, review the backup options you have selected.
  11. To review the total number and size of files to be included in the backup, click Preview.

    Note:

    Depending on the amount of data you have identified for file and folder backup, the preview process can take several minutes.

  12. If you want to run the backup immediately, click Run backup now, then click Finish.