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Veritas™ System Recovery 21 User's Guide

Last Published: 2020-04-29

Product(s): System Recovery (21)

Introducing Veritas System Recovery
1. About Veritas System Recovery
2. The components of Veritas System Recovery
3. Accessing Help and Support for Veritas System Recovery
4. Sending your feedback regarding Veritas System Recovery 21
5. Accessing Veritas QuickAssist (VQA)
6. Updating Veritas System Recovery with Veritas Update
Installing Veritas System Recovery
1. System requirements for Veritas System Recovery
2. Supported file systems, disk types, disk partition schemes, and removable media
3. Feature availability in Veritas System Recovery
4. About the trial version of Veritas System Recovery
5. Installing Veritas System Recovery
  1. Activating and setting up Veritas System Recovery after installation
  2. Activating Veritas System Recovery after the trial period
6. Uninstalling Veritas System Recovery
7. System requirements for Veritas System Recovery Monitor
8. Installing Veritas System Recovery Monitor
Ensuring the recovery of your computer
1. Creating a new Veritas System Recovery Disk
2. Customizing an existing Veritas System Recovery Disk
3. About restoring a computer from a remote location by using LightsOut Restore
  1. Configuring LightsOut Restore
4. Testing the Veritas System Recovery Disk
Getting Started
1. How to use Veritas System Recovery
2. Starting Veritas System Recovery
3. Configuring Veritas System Recovery default options
4. Setting up default general backup options
  1. Setting a default backup destination
5. Improving your computer's performance during a backup
6. Enabling network throttling
7. Setting default options for the Windows notification area
8. File types and file extension
9. Removing or changing the unique name for an external drive
10. Configuring default FTP settings for use with Offsite Copy
11. Logging Veritas System Recovery messages
12. Enabling email notifications for product (event) messages
13. Setting up your first backup using Easy Setup
14. Home page
15. Status page
16. Tasks page
17. Tools page
18. Advanced page
19. Using Veritas System Recovery RESTful Application Programming Interfaces (APIs)
Best practices for backing up your data
1. About backing up your data
2. Best practices for backing up data
3. What to do when a backup is finished
4. Tips for running defined backups
5. Backup destinations
6. Backing up dual-boot computers
7. Manually validating recovery points
Backing up entire drives
1. Defining a drive-based backup
2. Compression levels for recovery points
3. Running a one-time backup from Veritas System Recovery
4. Running a backup from Veritas System Recovery Disk
5. How Offsite Copy works
Backing up files and folders
1. Backing up files and folders
Running and managing backup jobs
1. Running an existing backup job immediately
  1. Running a backup to create an alternate type of recovery point
2. Adjusting the speed of a backup
3. Stopping a backup or a recovery task
4. Verifying that a backup is successful
5. Viewing the properties of a backup job
6. Editing backup settings
7. Enabling event-triggered backups
8. Editing a backup schedule
9. Disabling or enabling a backup job
10. Deleting backup jobs
11. Adding users who can back up your computer
12. Configuring access rights for users or groups
Backing up remote computers from your computer
1. About backing up other computers from your computer
2. About the Veritas System Recovery Agent
  1. Using the Veritas System Recovery Agent
  2. About managing the Veritas System Recovery Agent through Windows Services
3. About deploying the Veritas System Recovery Agent
4. Best practices for Veritas System Recovery services
5. Viewing Veritas System Recovery Agent dependencies
6. About controlling access to Veritas System Recovery
Monitoring the status of your backups
1. About monitoring backups
  1. Refreshing the information that displays about hard disk configuration changes
2. Icons on the Home page
3. Icons on the Status page
4. Configuring Veritas System Recovery to send SNMP traps
5. Customizing the status reporting of a drive (or file and folder backups)
6. Viewing drive details
7. Improving the protection level of a drive
8. About using event log information to troubleshoot problems
Monitoring the backup status of remote computers using Veritas System Recovery Monitor
1. About Veritas System Recovery Monitor
2. Starting Veritas System Recovery Monitor
3. Icons on the Veritas System Recovery Monitor console
4. Configuring Veritas System Recovery Monitor default options
5. Adding a remote computer to the Computer List
  1. Importing a text file to add multiple remote computers to the Computer List
6. Modifying the logon credentials for the remote computers
7. Removing a remote computer from the Computer List
8. Viewing the backup protection status of a remote computer
9. Viewing the Protection Status report
Exploring the contents of a recovery point
1. About exploring recovery points
2. Exploring a recovery point through Windows Explorer
  1. Mounting a recovery point from Windows Explorer
3. Opening and restoring files within a recovery point browser
4. Dismounting a recovery point drive
5. Viewing the drive properties of a recovery point
Managing backup destinations
1. About backup destinations
2. Differences between drive-based backups and file and folder backups
3. Cleaning up old recovery points
4. Deleting a recovery point set
5. Deleting recovery points within a recovery point set
6. Copying recovery points
7. About managing file and folder backup data
8. Automating the management of backup data
9. Moving your backup destination
10. About support of OneDrive for Business
Managing virtual conversions
1. Defining a virtual conversion job
2. Running an existing virtual conversion job immediately
3. Viewing the properties of a virtual conversion job
4. Viewing the progress of a virtual conversion job
5. Editing a virtual conversion job
6. Deleting a virtual conversion job
7. Running a one-time conversion of a physical recovery point to a virtual disk
Managing cloud storage
1. Direct to cloud
2. Downloading OpenStorage Files
3. How Offsite Copy works for cloud storage
4. About creation of Amazon Machine Image (AMI) in Amazon from Veritas System Recovery backups
  1. How to create an Amazon Machine Image (AMI)
  2. How to view the conversion tasks and AMI status
5. About S3-Compatible Cloud Storage
  1. Using S3-Compatible Cloud Storage in Veritas System Recovery
6. About Veritas System Recovery supporting Veritas Access
  1. Using Veritas Access Storage in Veritas System Recovery
7. About the Cloud Instance Creator Utility
Recovering files, folders, or entire drives
1. About recovering lost data
2. Recovering files and folders by using file and folder backup data
3. Recovering files and folders
4. Recovering a secondary drive
5. Recovering a drive
6. Exploring files and folders on your computer by using Veritas System Recovery Disk
7. Recovering files and folders by using Veritas System Recovery Disk
Recovering a computer
1. About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
2. Booting a computer by using the Veritas System Recovery Disk
  1. Configuring a computer to start from a USB device or DVD
3. Preparing to recover a computer by checking the hard disk for errors
4. Recovering a computer
5. Recovering a computer from a virtual disk file
6. Recovering a computer with different hardware
7. About using the networking tools in Veritas System Recovery Disk
8. Viewing the properties of a recovery point in the Veritas System Recovery Disk
9. Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
10. About the Support Utilities
Copying a hard drive
1. Preparing to copy a hard drive
2. Copying one hard drive to another hard drive
Using the Veritas System Recovery Granular Restore Option
1. About the Veritas System Recovery Granular Restore Option
2. Best practices when you create recovery points for use with the Granular Restore Option
  1. Protecting your Microsoft Exchange server for successful backups
3. Starting the Granular Restore Option
4. Starting Granular Restore Option and opening a specific recovery point
5. Restoring a Microsoft Exchange mailbox
6. Restoring a Microsoft Exchange email folder
7. Restoring a Microsoft Exchange email message
8. Restoring files and folders using Granular Restore Option
Appendix A. Backing up databases using Veritas System Recovery
1. About backing up databases using Veritas System Recovery
2. Creating a manual cold (offline) backup
3. Creating an automatic warm backup
4. Creating a hot (online) backup using Veritas System Recovery
Appendix B. Backing up Active Directory
1. Tips for protecting a domain controller in Active Directory
Appendix C. Backing up Microsoft virtual environments
1. About backing up Microsoft virtual hard disks
2. About backing up and restoring Microsoft Hyper-V virtual machines
Appendix D. Using Veritas System Recovery 21 and Windows Server Core
1. About Veritas System Recovery 21 and Windows Server Core
2. Installing Veritas System Recovery 21 on Windows Server Core using commands
Index

Veritas System Recovery Disk Storage Media/Destination Options

In the Veritas System Recovery Disk Storage Media/Destination, on the Veritas System Recovery Disk Creation Wizard, select the destination to save the Veritas System Recovery Disk on a USB disk or as an ISO file.

The Veritas System Recovery Disk Storage Media/Destination panel also displays the disk space available on the selected drive of your computer. For example, C drive. You can select multiple destination media. If you select the ISO option, you can also save the Veritas System Recovery Disk to a network destination. When you specify a network destination, you must enter a valid user name and password to access the network.

For a USB media, both the NTFS and FAT32 file systems are supported. If you need to create a USB Veritas System Recovery Disk that needs to boot on both BIOS and UEFI (firmware) computers, then you must create the recovery disk on a FAT32 USB drive.

Note:

You cannot create multiple Veritas System Recovery Disks on the same media.

Veritas System Recovery does not support using a lower version of a Veritas System Recovery Disk to restore a newer version of an operating system. For example, you cannot use a Veritas System Recovery Disk created on Windows 7 to restore a Windows 8 operating system. You cannot restore a Veritas System Recovery Disk created using Windows ADK for Windows 8.0 to restore a Windows 8.1 or Windows 10 operating system.

In the Create Veritas System Recovery Disk Wizard, if you select the Typical or Advanced option, you can create a 32-bit or 64-bit Veritas System Recovery Disk on your computer.

When you select the Advanced option, you can create both 32-bit and 64-bit Veritas System Recovery Disk as ISO files on your computer. Both the ISO files are stored in the same folder with different names.

The following table describes the options on the Veritas System Recovery Disk Storage Media/Destination panel.

Table: Veritas System Recovery Disk Storage Media/Destination options

Option	Description
Disk label	Lets you specify the name that you want to use for the Veritas System Recovery Disk label.
Select the platform of the recovery disk	This option is only displayed if you select the Advanced option to create a Veritas System Recovery Disk. Select the 32-bit, 64-bit, or both platforms for which you want to create the Veritas System Recovery Disk.
Select a drive to create a Veritas System Recovery Disk on a USB device	Lets you save your new Veritas System Recovery Disk to a USB device. Select the media drive in which you have inserted in the USB device. The existing data on the USB device is not formatted during Veritas System Recovery Disk creation. If you have a recovery disk created on the same USB drive, the new recovery disk overwrites the older recovery disk. Note: Veritas recommends that only privileged users or an administrator should have the rights to access the USB folder. Veritas also recommends that the recovery media files be managed only by trusted users. This is to ensure that the files are always safe and no one can tamper with them. If you attach an unsupported volume to your computer, the Show Unsupported Devices link is displayed. When you click the link, the Unsupported Devices dialog box with a list of the unsupported volumes and the reason for the unsupported volume is displayed. Veritas System Recovery Disk on a USB is not supported for the following disks or drives: FAT (FAT16) and exFAT formatted drives. Dynamic disk. Hidden volumes (no drive letter is assigned to the USB volume). USB is write-protected. USB is protected using an encryption software (such as, BitLocker, TrueCrypt, SEP) at the disk or the volume level. USB drives that are on extended partitions. USB disk is formatted to GPT layout. U3 USB devices. Native 4K disk greater than 2TB. A Veritas System Recovery Disk does not support the super formatted USB disk. Note: You cannot create a 64-bit Veritas System Recovery Disk if your computer has a 32-bit operating system.
Save the Veritas System Recovery Disk as an ISO file	Lets you save your new Veritas System Recovery Disk as an ISO file. Click Browse and specify the path where you want to save the ISO file.

Firmware support matrix for Veritas System Recovery Disk created on USB drive (Thumb/HDD)

The maximum size of the USB drive (Thumb/HDD) should be up to 2 terabytes.

Table: Firmware support matrix

Firmware support	FS Type	Supported cluster size
BIOS bootable USB Veritas System Recovery Disk	FAT32	Up to 8K
BIOS bootable USB Veritas System Recovery Disk	NTFS	4K
Both BIOS + UEFI bootable USB Veritas System Recovery Disk	FAT32	Up to 8K