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Veritas™ System Recovery 21 User's Guide

Last Published: 2020-04-29

Product(s): System Recovery (21)

Introducing Veritas System Recovery
1. About Veritas System Recovery
2. The components of Veritas System Recovery
3. Accessing Help and Support for Veritas System Recovery
4. Sending your feedback regarding Veritas System Recovery 21
5. Accessing Veritas QuickAssist (VQA)
6. Updating Veritas System Recovery with Veritas Update
Installing Veritas System Recovery
1. System requirements for Veritas System Recovery
2. Supported file systems, disk types, disk partition schemes, and removable media
3. Feature availability in Veritas System Recovery
4. About the trial version of Veritas System Recovery
5. Installing Veritas System Recovery
  1. Activating and setting up Veritas System Recovery after installation
  2. Activating Veritas System Recovery after the trial period
6. Uninstalling Veritas System Recovery
7. System requirements for Veritas System Recovery Monitor
8. Installing Veritas System Recovery Monitor
Ensuring the recovery of your computer
1. Creating a new Veritas System Recovery Disk
2. Customizing an existing Veritas System Recovery Disk
3. About restoring a computer from a remote location by using LightsOut Restore
  1. Configuring LightsOut Restore
4. Testing the Veritas System Recovery Disk
Getting Started
1. How to use Veritas System Recovery
2. Starting Veritas System Recovery
3. Configuring Veritas System Recovery default options
4. Setting up default general backup options
  1. Setting a default backup destination
5. Improving your computer's performance during a backup
6. Enabling network throttling
7. Setting default options for the Windows notification area
8. File types and file extension
9. Removing or changing the unique name for an external drive
10. Configuring default FTP settings for use with Offsite Copy
11. Logging Veritas System Recovery messages
12. Enabling email notifications for product (event) messages
13. Setting up your first backup using Easy Setup
14. Home page
15. Status page
16. Tasks page
17. Tools page
18. Advanced page
19. Using Veritas System Recovery RESTful Application Programming Interfaces (APIs)
Best practices for backing up your data
1. About backing up your data
2. Best practices for backing up data
3. What to do when a backup is finished
4. Tips for running defined backups
5. Backup destinations
6. Backing up dual-boot computers
7. Manually validating recovery points
Backing up entire drives
1. Defining a drive-based backup
2. Compression levels for recovery points
3. Running a one-time backup from Veritas System Recovery
4. Running a backup from Veritas System Recovery Disk
5. How Offsite Copy works
Backing up files and folders
1. Backing up files and folders
Running and managing backup jobs
1. Running an existing backup job immediately
  1. Running a backup to create an alternate type of recovery point
2. Adjusting the speed of a backup
3. Stopping a backup or a recovery task
4. Verifying that a backup is successful
5. Viewing the properties of a backup job
6. Editing backup settings
7. Enabling event-triggered backups
8. Editing a backup schedule
9. Disabling or enabling a backup job
10. Deleting backup jobs
11. Adding users who can back up your computer
12. Configuring access rights for users or groups
Backing up remote computers from your computer
1. About backing up other computers from your computer
2. About the Veritas System Recovery Agent
  1. Using the Veritas System Recovery Agent
  2. About managing the Veritas System Recovery Agent through Windows Services
3. About deploying the Veritas System Recovery Agent
4. Best practices for Veritas System Recovery services
5. Viewing Veritas System Recovery Agent dependencies
6. About controlling access to Veritas System Recovery
Monitoring the status of your backups
1. About monitoring backups
  1. Refreshing the information that displays about hard disk configuration changes
2. Icons on the Home page
3. Icons on the Status page
4. Configuring Veritas System Recovery to send SNMP traps
5. Customizing the status reporting of a drive (or file and folder backups)
6. Viewing drive details
7. Improving the protection level of a drive
8. About using event log information to troubleshoot problems
Monitoring the backup status of remote computers using Veritas System Recovery Monitor
1. About Veritas System Recovery Monitor
2. Starting Veritas System Recovery Monitor
3. Icons on the Veritas System Recovery Monitor console
4. Configuring Veritas System Recovery Monitor default options
5. Adding a remote computer to the Computer List
  1. Importing a text file to add multiple remote computers to the Computer List
6. Modifying the logon credentials for the remote computers
7. Removing a remote computer from the Computer List
8. Viewing the backup protection status of a remote computer
9. Viewing the Protection Status report
Exploring the contents of a recovery point
1. About exploring recovery points
2. Exploring a recovery point through Windows Explorer
  1. Mounting a recovery point from Windows Explorer
3. Opening and restoring files within a recovery point browser
4. Dismounting a recovery point drive
5. Viewing the drive properties of a recovery point
Managing backup destinations
1. About backup destinations
2. Differences between drive-based backups and file and folder backups
3. Cleaning up old recovery points
4. Deleting a recovery point set
5. Deleting recovery points within a recovery point set
6. Copying recovery points
7. About managing file and folder backup data
8. Automating the management of backup data
9. Moving your backup destination
10. About support of OneDrive for Business
Managing virtual conversions
1. Defining a virtual conversion job
2. Running an existing virtual conversion job immediately
3. Viewing the properties of a virtual conversion job
4. Viewing the progress of a virtual conversion job
5. Editing a virtual conversion job
6. Deleting a virtual conversion job
7. Running a one-time conversion of a physical recovery point to a virtual disk
Managing cloud storage
1. Direct to cloud
2. Downloading OpenStorage Files
3. How Offsite Copy works for cloud storage
4. About creation of Amazon Machine Image (AMI) in Amazon from Veritas System Recovery backups
  1. How to create an Amazon Machine Image (AMI)
  2. How to view the conversion tasks and AMI status
5. About S3-Compatible Cloud Storage
  1. Using S3-Compatible Cloud Storage in Veritas System Recovery
6. About Veritas System Recovery supporting Veritas Access
  1. Using Veritas Access Storage in Veritas System Recovery
7. About the Cloud Instance Creator Utility
Recovering files, folders, or entire drives
1. About recovering lost data
2. Recovering files and folders by using file and folder backup data
3. Recovering files and folders
4. Recovering a secondary drive
5. Recovering a drive
6. Exploring files and folders on your computer by using Veritas System Recovery Disk
7. Recovering files and folders by using Veritas System Recovery Disk
Recovering a computer
1. About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
2. Booting a computer by using the Veritas System Recovery Disk
  1. Configuring a computer to start from a USB device or DVD
3. Preparing to recover a computer by checking the hard disk for errors
4. Recovering a computer
5. Recovering a computer from a virtual disk file
6. Recovering a computer with different hardware
7. About using the networking tools in Veritas System Recovery Disk
8. Viewing the properties of a recovery point in the Veritas System Recovery Disk
9. Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
10. About the Support Utilities
Copying a hard drive
1. Preparing to copy a hard drive
2. Copying one hard drive to another hard drive
Using the Veritas System Recovery Granular Restore Option
1. About the Veritas System Recovery Granular Restore Option
2. Best practices when you create recovery points for use with the Granular Restore Option
  1. Protecting your Microsoft Exchange server for successful backups
3. Starting the Granular Restore Option
4. Starting Granular Restore Option and opening a specific recovery point
5. Restoring a Microsoft Exchange mailbox
6. Restoring a Microsoft Exchange email folder
7. Restoring a Microsoft Exchange email message
8. Restoring files and folders using Granular Restore Option
Appendix A. Backing up databases using Veritas System Recovery
1. About backing up databases using Veritas System Recovery
2. Creating a manual cold (offline) backup
3. Creating an automatic warm backup
4. Creating a hot (online) backup using Veritas System Recovery
Appendix B. Backing up Active Directory
1. Tips for protecting a domain controller in Active Directory
Appendix C. Backing up Microsoft virtual environments
1. About backing up Microsoft virtual hard disks
2. About backing up and restoring Microsoft Hyper-V virtual machines
Appendix D. Using Veritas System Recovery 21 and Windows Server Core
1. About Veritas System Recovery 21 and Windows Server Core
2. Installing Veritas System Recovery 21 on Windows Server Core using commands
Index

Veritas System Recovery Disk recovery matrix

You can recover an operating system using a Veritas System Recovery Disk that is created with the Typical or Advanced creation options. The following table provides a list of operating systems that can be recovered using the Veritas System Recovery Disk.

Veritas recommends that you create a Veritas System Recovery Disk on Windows 10/2016/2019. If u do not have a Windows 10/2016/2019 operating system, you can create the recovery disk on the most latest operating system that you have in your environment. If u create a Veritas System Recovery Disk on an older operating system, you can only recover the operating system on which you created the recovery disk or older operating system. The host operating system is the operating system on which you create the Veritas System Recovery Disk. Refer to following recoverability matrix.

Table: Recoverability matrix for Veritas System Recovery Disk created using the Typical option

Host operating system	Operating system that can be recovered (Yes/No)
	Windows 2008 SP2	Windows 7/2008 R2	Windows 8/2012	Windows 8.1/2012 R2	Windows 10/2016/2019
Windows 10/2016/2019	Yes	Yes	Yes	Yes	Yes
Windows 8.1/2012 R2	Yes	Yes	Yes	Yes	No
Windows 8/2012	Yes	Yes	Yes	No	No
Windows 7/2008 R2	Yes	Yes	No	No	No

Veritas recommends that you use Windows ADK 10, version 1903 to create a recovery disk using the Advanced option.

A recovery disk created using Windows ADK for Windows 8.0 cannot be used to recover the Windows 8.1/2012 R2 and later operating system. Refer to the following recoverability matrix.

Table: Recoverability matrix for Veritas System Recovery Disk created using Windows ADK

Host operating system	ADK version used	Operating system that can be recovered (Yes/No)
Windows 2008 SP2, Windows 7/2008 R2, Windows 8/2012, Windows 8.1/2012 R2, Windows 10/2016/2019		Windows 2008 SP2	Windows 7/2008 R2	Windows 8/2012	Windows 8.1/2012 R2	Windows 10/2016/2019
	Windows ADK 10 (Deployment Tool and Windows Preinstallation Environment), version 1903	Yes	Yes	Yes	Yes	Yes
	Windows ADK for Windows 10 (Recommended)	Yes	Yes	Yes	Yes	Yes
	Windows ADK for Windows 8.1 Update	Yes	Yes	Yes	Yes	No
	Windows ADK for Windows 8.0	Yes	Yes	Yes	No	No