Translation Notice
Please note that this content includes text that has been machine-translated from English. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.
Backup Exec 21.4
Abstract
Description
Update for Backup Exec 21.x to 21.4
Engineering versions 21.0.1200.0000, 21.0.1200.1204, 21.0.1200.1899, 21.0.1200.1930 and 21.0.1200.2255 to 21.0.1200.2536
New features/enhancements are included in this release
- OpenStorage (OST) Object Lock with support for WORM Media
- Performance enhancements with VMware asynchronous reads
- New alerts and enforcement for Instance-based licensing
Issue(s) resolved
- Unable to create the Catalog Items. Unknown reason: 00000057. (100032372)
- Catalog processing is slow for GRT enabled Virtual Machine Backup set post upgrade to Backup Exec 21.2. (100051020)
- Unable to upgrade to Backup Exec 21 when using local language SQL instances. (100048619)
- Job Log reports a Connection Error against the wrong Hyper-V guest, if it is shut down. (100048859)
- When using 128-bit AES encryption, SDR completes recovery successfully but no data is restored. (100050700)
- Backup of a Hyper-V VM hangs and remains in running state without any byte count. (100048238)
- V-79-57344-34028 Backup to HPE StoreOnce OST fails when Backup Exec is patched to 21.3. (100051403)
- Following successful SharePoint backup & catalog, unable to restore item back to Farm or Share. Error 0xe0000373 - Failed to create the list item.
- SharePoint 2019 - GRT restore fails with 0xe00003d3 - Backup Exec cannot enumerate the objects from the SharePoint database.
- Dedupe spoold process crash while idle within an hour after the Backup Exec and Dedupe services are started.
- Warning and error showing up in configuration task due to space available in Tapes. The amount of free space has reached the warning threshold on the storage device <Robotic Library Name>.
Affected versions
- Backup Exec 21.0 revision 1200 x64bit Media Servers
- Backup Exec 21.0 revision 1200 32bit Agent for Windows Servers
- Backup Exec 21.0 revision 1200 x64bit Agent for Windows Servers
- Backup Exec 21.0 revision 1200 x64bit Remote Administration Console
- Backup Exec 21.0 revision 1200 Remote Media Agent for Linux Servers (32bit Linux Platforms) - BERMALS
- Backup Exec 21.0 revision 1200 Remote Media Agent for Linux Servers (64bit Linux Platforms) - BERMALS
Prerequisites
- Administrative privileges are required to install this Feature Pack.
- Backup Exec 21.0, 21.1, 21.2, 21.2 R2 or 21.3
- Execute the Installation or patch update logged on as the Backup Exec Service Account or a member of the Administrator group with rights to the SQL instance.
Post requisites
- A full backup is recommended after installing this Feature Pack.
- Remote Agent for Windows Servers will need to be updated after installing this Feature Pack.
- Remote Agent for Linux/Unix Servers (RALUS/RAMS) will need to be updated after installing this Feature Pack.
- Update SDR media.
- Veritas recommends to reboot the system(s) after applying a Hotfix or Feature Pack.
Uninstalling this Update
This Update cannot be uninstalled.
Applies to the following product releases
Update files
|
|
File name | Description | Version | Platform | Size |
|---|
Knowledge base
Backup of a Hyper-V VM hangs and remains in running state without any byte count
2021-12-07Problem Backup of a Hyper-V VM hangs and remains in running state without any byte count. Error Message Beremote Debug Log on Hyper-V Host BEREMOTE: [fsys\shared] - DiskUsedSectors::GetMftBitMap: retVal = 0x0 BEREMOTE: [fsys\shared] - DiskUsedSec...
Catalog processing is slow for GRT enabled Virtual Machine Backup set post upgrade to Backup Exec 21.2
2021-12-13Problem Catalog processing is slow for GRT enabled Virtual Machine Backup set post upgrade to Backup Exec 21.2 Error Message Catalog Processing takes more time than the previous versions. Debug logs show following messages, checking the health of...
Unable to upgrade to Backup Exec 21 when using local language SQL instances
2021-12-13Problem Unable to upgrade to Backup Exec 21 when using local language SQL instances. Error Message Figure 1. Cause Backup Exec 21 uses SQL 2014 SP3 Express for Backup Exec database by default. However, Backup Exec 21 installer requests the instal...
Job Log reports a Connection Error against the wrong Hyper-V guest, if it is shut down.
2021-12-13Problem In a multi-server Hyper-V backup, that includes a Hyper-V guest that is turned off, the Backup Exec Job History Log will report a connection failure against the last server successfully backed up and not the server that is turned off. Err...
When using 128-bit AES software encryption, Simplified Disaster Recovery (SDR) unable to restore data
2021-12-13Problem When using 128-bit AES software encryption during Backups, Simplified Disaster Recovery (SDR) completes immediately without displaying "Restoring Data" screen (Figure 1) and no data is restored. Figure 1. This screen is expected but not d...
SharePoint GRT Restore job fails with Error: 0xe00003d3 - Backup Exec cannot enumerate the objects from the SharePoint database.
2021-12-21Problem SharePoint Granular Recovery Technology ( GRT) restore fails with error 0xe00003d3 when SharePoint 2016 or later is configured with host-named site collection with no leading forward slash '/' in the name. Error Message Final Error: 0xe00...