Veritas Flex Appliance Getting Started and Administration Guide
- Product overview
- Getting started
- Managing network settings
- Managing users
- Overview of the Flex Appliance default users
- Changing the password policy
- Managing Flex Appliance Console users and tenants
- Adding a tenant
- Editing a tenant
- Removing a tenant
- Adding a local user to the Flex Appliance Console
- Connecting an Active Directory domain to the Flex Appliance Console
- Importing an Active Directory user or user group to the Flex Appliance Console
- Editing an Active Directory domain in the Flex Appliance Console
- Changing a user password in the Flex Appliance Console
- Expiring a user password in the Flex Appliance Console
- Removing a user from the Flex Appliance Console
- Changing the hostadmin user password in the Flex Appliance Shell
- Changing the sysadmin user password in the Veritas Remote Management Interface
- Using Flex Appliance
- Managing the repository
- Creating application instances
- Managing application instances from Flex Appliance and NetBackup
- Managing application instances from Flex Appliance
- Upgrading application instances
- About Flex Appliance upgrades and updates
- Appliance security
- Monitoring the appliance
- Reconfiguring the appliance
- Troubleshooting guidelines
Performing a factory reset
The purpose of a factory reset is to return a node to a clean, unconfigured, factory state. A factory reset discards all configuration data but does not affect the storage data.
Note:
If you have a multi-node appliance, a factory reset only affects the node that you run this procedure from. If you want to reset both nodes, repeat the procedure on the other node.
After you perform a factory reset, you can also reset the storage if your appliance is not in lockdown mode. If it is in lockdown mode, storage reset is disabled.
To perform a factory reset
- Log in to the Flex Appliance Shell from the node that you want to reset, and then type the following:
system factory-reset
- Press Enter.
- Type yes to continue, and then press Enter.
Note:
Once you have started the factory-reset operation, do not perform any other tasks on the appliance until the reset is complete.
When the process is complete, you are prompted to restart. The factory reset is not complete until after the system is restarted. The system continues to run with the current configuration until after the restart is completed.
- Do one of the following:
To restart the node now, type yes, and then press Enter.
To restart the node later, type no, and then press Enter.
You can type the following command at any time to restart:
system restart
- When the restart is complete, the hostadmin user password resets to the default password (P@ssw0rd). Use the default password to log back in to the Flex Appliance Shell, then run the following command to change the password:
set user password
After the factory reset is complete, do one of the following:
If you want to delete the existing storage data, perform a storage reset and then perform the initial configuration again to reconfigure your settings.
This option is not available if your appliance is in lockdown mode.
If you do not want to delete the storage data, you can recover the appliance with the existing storage data.
See Recovering storage data after a factory reset or a reimage.
If the node was never configured with the configure-console command, proceed with the initial configuration.
After the factory reset is complete, do one of the following:
If you performed the factory reset on only one of the nodes, remove the node from the appliance and then add it back to the appliance.
See Removing a node.
See Adding a node.
If you performed the factory reset on both nodes and want to delete the existing storage data, perform a storage reset and then perform the initial configuration again to reconfigure your settings.
This option is not available if your appliance is in lockdown mode.
If you performed the factory reset on both nodes and do not want to delete the storage data, you can recover the appliance with the existing storage data.
See Recovering storage data after a factory reset or a reimage.