Veritas Access Appliance Upgrade Guide

To download software release update to an appliance node using a CIFS or an NFS client share, complete the following steps:

1. Open an SSH session and log on to the appliance as an administrator using the Access Appliance shell menu.
2. To open an NFS or a CIFS share, enter the following command:

   Main_Menu > Manage > Software > Share Open

   Note:

   If you experience a 'time-out' or 'denied' error when mounting the NFS share on your client computer, refer to the Access Release Notes 7.3.2 for details about how to bring the NFS server online.

3. Mount the appliance share directory as follows:

   For NFS: Node_management_IP:/inst/patch/incoming

   For CIFS: \\Node_managemet_IP\incoming_patches

   where Node_managemet_IP is the IP address that is assigned to eth1 of each node.

4. Download the upgrade package files and the MD5 and SHA1 checksums.

   • Release updates

     Click each of the following links to download the split tar files from the Veritas SORT website:

     VRTSaccess-app-N-7.4.2-1.x86_64-tar-split.1of3

     VRTSaccess-app-N-7.4.2-1.x86_64-tar-split.2of3

     VRTSaccess-app-N-7.4.2-1.x86_64-tar-split.3of3

   • MD5 and SHA1 checksums

     Click the following link to a text file on the Veritas SORT website that contains the MD5 and SHA1 checksums:

     Access_Appliance_Release_742_MD5_SHA1.txt

     Verify that the downloaded MD5 or SHA1 checksums match those in the file on the Veritas SORT website.

5. Use the following command to merge and extract the release update .rpm files:

   cat VRTSaccess-app-N-7.4.2-1.x86_64-tar-split.1of3

   VRTSaccess-app-N-7.4.2-1.x86_64-tar-split.2of3

   VRTSaccess-app-N-7.4.2-1.x86_64-tar-split.3of3 | tar xvf -

   The resulting files are:

   VRTSaccess-app-update-7.4.2-1.x86_64.rpm
   update.rpm.md5_checksum
   update.rpm.sha1_checksum

6. Run one of the following commands to compute the checksum of the rpm file:

   md5sum VRTSaccess-app-update-7.4.2-1.x86_64.rpm

   sha1sum VRTSaccess-app-update-7.4.2-1.x86_64.rpm

7. Copy this release update to the mounted share.

   Note:

   When copying the update, do not run any commands on the appliance. Doing so, can cause the copy operation to fail.

8. Unmount the shared directory after copying the update.
9. Close the NFS and the CIFS shares:

   Main_Menu > Manage > Software > Share Close

10. List the downloaded files:

    Main_Menu > Manage > Software > List Downloaded

    The downloaded update is validated and details such as the patch name, size, and version are displayed.