Veritas CloudPoint Administrator's Guide

Last Published:
Product(s): CloudPoint (2.2.1)
Platform: Linux
  1. Getting started with CloudPoint
    1.  
      About CloudPoint
    2.  
      What kinds of assets can you protect?
    3.  
      Understanding your CloudPoint license
  2. Section I. Installing and configuring CloudPoint
    1. Preparing for installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        Meeting system requirements
      4.  
        CloudPoint host sizing recommendations
      5.  
        Creating an instance or preparing the physical host to install CloudPoint
      6.  
        Installing Docker
      7.  
        Creating and mounting a volume to store CloudPoint data
      8.  
        Verifying that specific ports are open on the instance or physical host
    2. Deploying CloudPoint
      1.  
        About deploying CloudPoint in a non-interactive mode
      2.  
        Installing CloudPoint
      3.  
        Configuring CloudPoint from your browser and signing in
      4.  
        Verifying that CloudPoint installed successfully
      5.  
        Configuring AWS KMS in CloudPoint
    3. Deploying CloudPoint in the AWS cloud
      1.  
        About CloudPoint deployment in the AWS cloud
      2.  
        About CloudPoint integration with AWS KMS
      3. About CloudPoint support for AWS IAM roles
        1.  
          About source account and cross-account configurations
        2.  
          How to configure CloudPoint to use IAM roles
        3.  
          CloudPoint IAM role configuration limitations
      4. About the CloudPoint AWS CloudFormation template
        1.  
          Resources created by the CloudPoint template
        2.  
          CloudPoint EC2 instance configuration details
        3.  
          Instance failures and Auto Scaling Group behavior
      5.  
        Prerequisites for using the CloudPoint template
      6.  
        Launching a CloudPoint CloudFormation stack
    4. Using plug-ins to discover assets
      1.  
        About plug-ins
      2.  
        Determining the types of plug-ins and agents to install
    5. Configuring off-host plug-ins
      1. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      2. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      3. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
      4.  
        Dell EMC Unity array plug-in configuration notes
      5.  
        Pure Storage FlashArray plug-in configuration notes
      6. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      7. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Supported NetApp arrays
        3.  
          Supported CloudPoint operations on NetApp storage
      8. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      9. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      10.  
        Configuring an off-host plug-in
      11. About CloudPoint plug-ins and assets discovery
        1.  
          Plug-in discovery interval requirements and limitations
        2.  
          Viewing the assets discovery interval setting
    6. Configuring the on-host agents and plug-ins
      1.  
        About agents
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        MongoDB plug-in configuration notes
      4.  
        Microsoft SQL plug-in configuration notes
      5.  
        About the installation and configuration process
      6.  
        Preparing to install the Linux-based on-host agent
      7.  
        Preparing to install the Windows-based on-host agent
      8.  
        Downloading and installing the on-host agent
      9.  
        Configuring the Linux-based on-host agent
      10.  
        Configuring the Windows-based on-host agent
      11.  
        Configuring the on-host plug-in
      12.  
        Configuring VSS to store shadow copies on the originating drive
    7. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2. Prerequisites for the agentless configuration
        1.  
          Granting password-less sudo access to host user account
      3.  
        Configuring the agentless feature
  3. Section II. Configuring users
    1. Setting up email and adding users
      1.  
        Configuring the CloudPoint sender email address
      2.  
        About adding users to CloudPoint
      3.  
        Adding AD users to CloudPoint using LDAP
      4.  
        Adding users to CloudPoint manually
      5.  
        Deleting a user from CloudPoint
    2. Assigning roles to users for greater efficiency
      1.  
        About role-based access control
      2.  
        Displaying role information
      3.  
        Creating a role
      4.  
        Editing a role
      5.  
        Deleting a role
  4. Section III. Protecting and managing data
    1. User interface basics
      1.  
        Signing in to CloudPoint
      2.  
        Focusing on an asset type
      3.  
        Navigating to your assets
      4.  
        Using the action icons
    2. Indexing and classifying your assets
      1.  
        About indexing and classifying snapshots
      2.  
        Configuring classification settings using VIC
      3.  
        Indexing and classifying snapshots
      4.  
        Indexing and classification statuses
    3. Protecting your assets with policies
      1.  
        About policies
      2.  
        How a CloudPoint protection policy works
      3.  
        Creating a policy
      4.  
        Assigning a policy to an asset
      5.  
        Listing policies and displaying policy details
      6.  
        Editing a policy
      7.  
        Deleting a policy
    4. Tag-based asset protection
      1.  
        About tag-based asset protection
      2.  
        How to use tag-based asset protection feature
      3.  
        Tag-based asset protection support
      4.  
        Tag-based asset protection considerations and limitations
    5. Replicating snapshots for added protection
      1.  
        About snapshot replication
      2.  
        About cross-account snapshot replication in the AWS cloud
      3.  
        Requirements for replicating snapshots
      4.  
        Cross-account snapshot replication support matrix
      5.  
        Cross-account snapshot replication limitations
      6.  
        Configuring replication rules
      7.  
        Editing a replication rule
      8.  
        Deleting a replication rule
    6. Managing your assets
      1.  
        Creating a snapshot manually
      2.  
        Displaying asset snapshots
      3.  
        Replicating a snapshot manually
      4. About snapshot restore
        1.  
          Restore requirements and limitations for Microsoft SQL Server
        2.  
          Restore requirements and limitations for Oracle
        3.  
          Restore requirements and limitations for MongoDB
      5.  
        About single file restore (granular restore)
      6. Single file restore requirements and limitations
        1.  
          Single file restore support on Linux
        2.  
          Single file restore limitations on Linux
        3.  
          Single file restore support on Windows
        4.  
          Single file restore limitations on Windows
      7.  
        Restoring a snapshot
      8.  
        Additional steps required after restoring disk-level snapshots
      9. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server host-level restore
        2.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      10.  
        Additional steps required after an Oracle snapshot restore
      11.  
        Additional steps required after a MongoDB snapshot restore
      12.  
        Additional steps required after restoring an AWS RDS database instance
      13.  
        Restoring individual files within a snapshot
      14.  
        Deleting a snapshot
    7. Monitoring activities with notifications and the job log
      1.  
        About CloudPoint notifications
      2.  
        Viewing notifications in the CloudPoint UI
      3.  
        CloudPoint notification methods
      4.  
        CloudPoint notification limitations
      5.  
        Configuring email-based CloudPoint notifications
      6.  
        Configuring AWS SNS-based CloudPoint notifications
      7.  
        Using the Job Log
    8. Protection and disaster recovery
      1.  
        About protection and disaster recovery
      2.  
        Backing up CloudPoint
      3.  
        Restoring CloudPoint
  5. Section IV. Maintaining CloudPoint
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
        3.  
          Fluentd-based logging requirements and considerations
      3.  
        Viewing CloudPoint logs
    2. Troubleshooting CloudPoint
      1.  
        Restarting CloudPoint
      2.  
        Docker may fail to start due to a lack of space
      3.  
        CloudPoint installation fails if rootfs is not mounted in a shared mode
      4.  
        Some CloudPoint features do not appear in the user interface
      5.  
        Off-host plug-in deletion does not automatically remove file system and application assets
      6.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      7.  
        Snapshot restore for encrypted AWS assets may fail
      8.  
        Error while adding users to CloudPoint
      9.  
        CloudPoint fails to revert restored snapshots if indexing, classification, or restore operations fail
      10.  
        SQL snapshot or restore and SFR operations fail if the Windows instance loses connectivity with the CloudPoint host
      11.  
        Troubleshooting CloudPoint logging
      12.  
        Swagger UI-based authorization for CloudPoint REST API calls may fail
      13.  
        Policy retention count is not honored for file system and application assets if there is an issue with the CloudPoint plug-in
    3. Working with your CloudPoint license
      1.  
        Displaying CloudPoint license and protection information
      2.  
        Upgrading your CloudPoint license
    4. Managing CloudPoint agents and plug-ins
      1.  
        Unconfiguring CloudPoint plug-ins
      2.  
        Unconfiguring the CloudPoint agent
      3.  
        Uninstalling CloudPoint on-host agents
    5. Upgrading CloudPoint
      1. About CloudPoint upgrades
        1.  
          Supported upgrade path
      2. Preparing to upgrade CloudPoint
        1.  
          Removing CloudPoint plug-in configuration
      3.  
        Upgrading CloudPoint
      4.  
        Upgrading a CloudPoint CloudFormation stack
    6. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Removing the CloudPoint on-host agents
      3.  
        Removing CloudPoint from a standalone Docker host environment
  6. Section V. Reference
    1. Storage array support
      1. Dell EMC Unity arrays
        1.  
          Dell EMC Unity array plug-in configuration parameters
        2.  
          Supported Dell EMC Unity arrays
        3.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      2. Pure Storage FlashArray
        1.  
          Pure Storage FlashArray plug-in configuration parameters
        2.  
          Supported Pure Storage FlashArray models
        3.  
          Supported CloudPoint operations on Pure Storage FlashArray models
    2. Working with CloudPoint using APIs
      1.  
        Accessing the Swagger-based API documentation

Unconfiguring the CloudPoint agent

To enable CloudPoint to protect assets on a remote host, you first need to establish a connection between the CloudPoint server and the remote host. Depending on how the connection is configured (either using on-host agents or the agentless feature), CloudPoint uses agents and plug-ins to discover all the assets on the host.

Whenever you configure a remote host for protection, the agent registration and the plug-in configuration information is added to the CloudPoint database on the CloudPoint server. You can, if required, remove an agent entry from the CloudPoint database by performing the disconnect operation from the CloudPoint UI.

Before you unconfigure an agent, consider the following:

  • Once you unconfigure an agent, you cannot re-configure a CloudPoint plug-in on the same host, if you had installed the CloudPoint on-host agent on that host. To be able to configure a plug-in on the host again, you must first uninstall the agent package from the host, connect the host and install and register the agent with the CloudPoint server again.

  • You must first unconfigure the CloudPoint plug-in from the host before you proceed with the disconnect operation. The disconnect option is not enabled if a CloudPoint plug-in is configured on the host.

  • Unconfiguring an agent entry from the CloudPoint server does not uninstall the agent package from the host. You have to manually remove the agent binaries from the host after completing the disconnect operation.

  • Once you unconfigure an agent, all the file system assets that belong to that host are removed from the CloudPoint configuration. The assets no longer appear in the CloudPoint UI.

To unconfigure the agent entry from the CloudPoint server

  1. Sign in to the CloudPoint UI.
  2. Remove CloudPoint plug-in configuration from the host that you wish to disconnect.

    See Unconfiguring CloudPoint plug-ins.

  3. On the dashboard, under the Environment section, locate the Hosts area, and then click Manage.
  4. On the Asset Management page, select the host where you want unconfigure the agent and then from the Asset Details panel on the right, click Disconnect.
  5. On the confirmation dialog box, click Disconnect.

    CloudPoint begins to unconfigure the agent. Observe that the Disconnect button now changes to Connect. This indicates that the disconnect operation is successful and the agent has been unconfigured successfully.

    The agent registration and all the assets information about that host is completely removed from the CloudPoint database.

  6. The next step is to manually uninstall the agent from the host on which you performed the disconnect operation. This is required if you wish to protect this host and its assets using CloudPoint at a later time.

    See Uninstalling CloudPoint on-host agents.