Veritas CloudPoint Administrator's Guide

Last Published:
Product(s): CloudPoint (2.2.2)
Platform: Linux
  1. Getting started with CloudPoint
    1.  
      About CloudPoint
    2.  
      What kinds of assets can you protect?
    3.  
      Understanding your CloudPoint license
  2. Section I. Installing and configuring CloudPoint
    1. Preparing for installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        Meeting system requirements
      4.  
        CloudPoint host sizing recommendations
      5.  
        Creating an instance or preparing the physical host to install CloudPoint
      6.  
        Installing Docker
      7.  
        Creating and mounting a volume to store CloudPoint data
      8.  
        Verifying that specific ports are open on the instance or physical host
    2. Deploying CloudPoint
      1.  
        About deploying CloudPoint in a non-interactive mode
      2.  
        Installing CloudPoint
      3.  
        Configuring CloudPoint from your browser and signing in
      4.  
        Verifying that CloudPoint installed successfully
      5.  
        Configuring AWS KMS in CloudPoint
    3. Deploying CloudPoint in the AWS cloud
      1.  
        About CloudPoint deployment in the AWS cloud
      2.  
        About CloudPoint integration with AWS KMS
      3. About CloudPoint support for AWS IAM roles
        1.  
          About source account and cross-account configurations
        2.  
          How to configure CloudPoint to use IAM roles
        3.  
          CloudPoint IAM role configuration limitations
      4. About the CloudPoint AWS CloudFormation template
        1.  
          Resources created by the CloudPoint template
        2.  
          CloudPoint EC2 instance configuration details
        3.  
          Instance failures and Auto Scaling Group behavior
      5.  
        Prerequisites for using the CloudPoint template
      6.  
        Launching a CloudPoint CloudFormation stack
    4. Using plug-ins to discover assets
      1.  
        About plug-ins
      2.  
        Determining the types of plug-ins and agents to install
    5. Configuring off-host plug-ins
      1. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      2. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      3. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
      4.  
        Dell EMC Unity array plug-in configuration notes
      5.  
        Pure Storage FlashArray plug-in configuration notes
      6. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      7. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Supported NetApp arrays
        3.  
          Supported CloudPoint operations on NetApp storage
      8. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      9. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      10.  
        Configuring an off-host plug-in
      11. About CloudPoint plug-ins and assets discovery
        1.  
          Plug-in discovery interval requirements and limitations
        2.  
          Viewing the assets discovery interval setting
    6. Configuring the on-host agents and plug-ins
      1.  
        About agents
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        MongoDB plug-in configuration notes
      4.  
        Microsoft SQL plug-in configuration notes
      5.  
        About the installation and configuration process
      6.  
        Preparing to install the Linux-based on-host agent
      7.  
        Preparing to install the Windows-based on-host agent
      8.  
        Downloading and installing the on-host agent
      9.  
        Configuring the Linux-based on-host agent
      10.  
        Configuring the Windows-based on-host agent
      11.  
        Configuring the on-host plug-in
      12.  
        Configuring VSS to store shadow copies on the originating drive
    7. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2. Prerequisites for the agentless configuration
        1.  
          Granting password-less sudo access to host user account
      3.  
        Configuring the agentless feature
  3. Section II. Configuring users
    1. Setting up email and adding users
      1.  
        Configuring the CloudPoint sender email address
      2.  
        About adding users to CloudPoint
      3.  
        Adding AD users to CloudPoint using LDAP
      4.  
        Adding users to CloudPoint manually
      5.  
        Deleting a user from CloudPoint
    2. Assigning roles to users for greater efficiency
      1.  
        About role-based access control
      2.  
        Displaying role information
      3.  
        Creating a role
      4.  
        Editing a role
      5.  
        Deleting a role
  4. Section III. Protecting and managing data
    1. User interface basics
      1.  
        Signing in to CloudPoint
      2.  
        Focusing on an asset type
      3.  
        Navigating to your assets
      4.  
        Using the action icons
    2. Indexing and classifying your assets
      1.  
        About indexing and classifying snapshots
      2.  
        Configuring classification settings using VIC
      3.  
        Indexing and classifying snapshots
      4.  
        Indexing and classification statuses
    3. Protecting your assets with policies
      1.  
        About policies
      2.  
        How a CloudPoint protection policy works
      3.  
        Creating a policy
      4.  
        Assigning a policy to an asset
      5.  
        Listing policies and displaying policy details
      6.  
        Editing a policy
      7.  
        Deleting a policy
    4. Tag-based asset protection
      1.  
        About tag-based asset protection
      2.  
        How to use tag-based asset protection feature
      3.  
        Tag-based asset protection support
      4.  
        Tag-based asset protection considerations and limitations
    5. Replicating snapshots for added protection
      1.  
        About snapshot replication
      2.  
        About cross-account snapshot replication in the AWS cloud
      3.  
        Requirements for replicating snapshots
      4.  
        Cross-account snapshot replication support matrix
      5.  
        Cross-account snapshot replication limitations
      6.  
        Configuring replication rules
      7.  
        Editing a replication rule
      8.  
        Deleting a replication rule
    6. Managing your assets
      1.  
        Creating a snapshot manually
      2.  
        Displaying asset snapshots
      3.  
        Replicating a snapshot manually
      4. About snapshot restore
        1.  
          Restore requirements and limitations for Microsoft SQL Server
        2.  
          Restore requirements and limitations for Oracle
        3.  
          Restore requirements and limitations for MongoDB
      5.  
        About single file restore (granular restore)
      6. Single file restore requirements and limitations
        1.  
          Single file restore support on Linux
        2.  
          Single file restore limitations on Linux
        3.  
          Single file restore support on Windows
        4.  
          Single file restore limitations on Windows
      7.  
        Restoring a snapshot
      8.  
        Additional steps required after restoring disk-level snapshots
      9. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server host-level restore
        2.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      10.  
        Additional steps required after an Oracle snapshot restore
      11.  
        Additional steps required after a MongoDB snapshot restore
      12.  
        Additional steps required after restoring an AWS RDS database instance
      13.  
        Restoring individual files within a snapshot
      14.  
        Deleting a snapshot
    7. Monitoring activities with notifications and the job log
      1.  
        About CloudPoint notifications
      2.  
        Viewing notifications in the CloudPoint UI
      3.  
        CloudPoint notification methods
      4.  
        CloudPoint notification limitations
      5.  
        Configuring email-based CloudPoint notifications
      6.  
        Configuring AWS SNS-based CloudPoint notifications
      7.  
        Using the Job Log
    8. Protection and disaster recovery
      1.  
        About protection and disaster recovery
      2.  
        Backing up CloudPoint
      3.  
        Restoring CloudPoint
  5. Section IV. Maintaining CloudPoint
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
        3.  
          Fluentd-based logging requirements and considerations
      3.  
        Viewing CloudPoint logs
    2. Troubleshooting CloudPoint
      1.  
        Restarting CloudPoint
      2.  
        Docker may fail to start due to a lack of space
      3.  
        CloudPoint installation fails if rootfs is not mounted in a shared mode
      4.  
        Some CloudPoint features do not appear in the user interface
      5.  
        Off-host plug-in deletion does not automatically remove file system and application assets
      6.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      7.  
        Snapshot restore for encrypted AWS assets may fail
      8.  
        Error while adding users to CloudPoint
      9.  
        CloudPoint fails to revert restored snapshots if indexing, classification, or restore operations fail
      10.  
        SQL snapshot or restore and SFR operations fail if the Windows instance loses connectivity with the CloudPoint host
      11.  
        Troubleshooting CloudPoint logging
      12.  
        Swagger UI-based authorization for CloudPoint REST API calls may fail
      13.  
        Policy retention count is not honored for file system and application assets if there is an issue with the CloudPoint plug-in
    3. Working with your CloudPoint license
      1.  
        Displaying CloudPoint license and protection information
      2.  
        Upgrading your CloudPoint license
    4. Managing CloudPoint agents and plug-ins
      1.  
        Unconfiguring CloudPoint plug-ins
      2.  
        Unconfiguring the CloudPoint agent
      3.  
        Uninstalling CloudPoint on-host agents
    5. Upgrading CloudPoint
      1. About CloudPoint upgrades
        1.  
          Supported upgrade path
      2. Preparing to upgrade CloudPoint
        1.  
          Removing CloudPoint plug-in configuration
      3.  
        Upgrading CloudPoint
      4.  
        Upgrading a CloudPoint CloudFormation stack
    6. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Removing the CloudPoint on-host agents
      3.  
        Removing CloudPoint from a standalone Docker host environment
  6. Section V. Reference
    1. Storage array support
      1. Dell EMC Unity arrays
        1.  
          Dell EMC Unity array plug-in configuration parameters
        2.  
          Supported Dell EMC Unity arrays
        3.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      2. Pure Storage FlashArray
        1.  
          Pure Storage FlashArray plug-in configuration parameters
        2.  
          Supported Pure Storage FlashArray models
        3.  
          Supported CloudPoint operations on Pure Storage FlashArray models
    2. Working with CloudPoint using APIs
      1.  
        Accessing the Swagger-based API documentation

Supported CloudPoint operations on InfiniBox arrays

CloudPoint supports the following operations on the InfiniBox storage arrays:

Table: Supported CloudPoint operations on InfiniBox arrays

CloudPoint operation

Description

Discover assets

CloudPoint discovers all the SAN volumes (virtual disks) that are part of storage pools that are created on the InfiniBox storage array. The plug-in sends a request to the array to return a list of all the volumes that have the type set as MASTER. Such volumes are considered as base volumes and appear as disk assets under the Disk pane in the CloudPoint UI dashboard.

To discover snapshot objects, the plug-in sends a request to the array to return a list of all the volumes that have the type set as SNAPSHOT and the depth attribute set as 1. Such volumes are considered as snapshots and appear under the Snapshots pane in the CloudPoint UI dashboard.

InfiniBox arrays support creating a snapshot of a snapshot. The depth attribute identifies the snapshot type. A snapshot depth value greater than 1 indicates that it is a snapshot of an existing snapshot. CloudPoint does not support discovery and operations on snapshot volumes that have a depth value other than 1.

Create snapshot

CloudPoint takes a snapshot of all the SAN volumes that are part of a storage pool. When a snapshot is created, CloudPoint plug-in uses InfiniSDK to send a create_snapshot method request on the selected volume and passes a snapshot name as an argument in that request.

The InifiniBox array creates a snapshot volume, sets the type as SNAPSHOT and the depth attribute value as 1, and returns that information to CloudPoint. The snapshot then appears in the CloudPoint UI.

Delete snapshot

When a snapshot is deleted, CloudPoint plug-in sends a delete_snapshot method request on the parent volume that is associated with the snapshot and passes the snapshot volume name as an argument in that request. The InfiniBox array deletes the specified snapshot associated with the parent volume.

Restore snapshot

When a snapshot restore operation is triggered, CloudPoint first gets details about the parent volume that is associated with the snapshot that is being restored. CloudPoint plug-in then sends the restore_snapshot method request on the parent volume and passes the selected snapshot as an argument in that request.

The array uses the selected snapshot to perform the restore on the parent volume. All the data in the parent volume is overwritten by the data in the snapshot volume.

Export snapshot

When a snapshot export operation is triggered, CloudPoint searches for the target host based on the world wide name (WWN) or the iSCSI Qualified Name (IQN) specified in the export request. After the host is identified, CloudPoint plug-in sends a map_volume method request on the target host and passes the selected snapshot ID as an argument in that request.

The InfiniBox array returns a LUN ID as a response to the restore request. CloudPoint stores the LUN ID and the target host ID mapping information internally in the CloudPoint database. The export operation also creates a new virtual asset of type disk:snapshot:export and that is saved in the CloudPoint database.

Deport snapshot

When a snapshot deport operation is triggered, CloudPoint first gets the target host ID from the database. The CloudPoint plug-in then sends a unmap_volume method request on the target host and passes the selected snapshot ID as an argument in that request. The InfiniBox array removes the snapshot volume mapping from the specified target host.

InfiniBox plug-in and snapshot related requirements and limitations

Consider the following when you configure the InfiniBox plug-in:

  • The InfiniBox plug-in supports discovery and snapshot operations only on volume snapshots that have the depth attribute value set to 1. Volume snapshots that have the depth attribute value other than 1 are not supported.

  • All parent volume objects and snapshot objects on an InfiniBox array are unique. While creating a snapshot of a volume, if an object with the same name already exists on the array, the create operation fails. You must ensure that the snapshot names are unique.

  • When you delete snapshots using CloudPoint, only the snapshots that are managed by CloudPoint are available for deletion. You cannot use CloudPoint to delete snapshots that are not created using CloudPoint.

  • The snapshot export operation is supported using the following protocols:

    • Fibre Channel (FC)

    • Internet Small Computer Systems Interface (iSCSI)

  • The CloudPoint user interface (UI) does not support running the snapshot export and deport operations.

    Use the following CloudPoint APIs to perform these operations:

    (POST) /v3/assets/<disk-ID>/snapshots/<snap-id>/exports/
    (DELETE) /v3/assets/<disk-ID>/snapshots/<snap-id>/exports/<export-ID>

    Here are some sample cURL commands:

    For Export:

    curl -H "Content-Type: application/json" -H "Authorization: Bearer <token> -X POST -d '{"host-name":"targethost", "protocol":"<fc> or <iscsi>", "port":"<wwn of targethost>"}' -k https://localhost/cloudpoint/api/v3/assets/<disk-ID>/snapshots/<snap-id>/exports/

    For Deport:

    curl -H "Content-Type: application/json" -H "Authorization: Bearer <token>" -X DELETE -k https://localhost/cloudpoint/api/v3/assets/<disk-id>/snapshots/<snap-id>/exports/<export-id>

    You can access the CloudPoint REST APIs using Swagger.

    See Accessing the Swagger-based API documentation.