NetBackup™ Web UI VMware Administrator's Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (8.3)
  1. Introducing the NetBackup web user interface
    1.  
      About the web UI
    2.  
      Terminology
    3.  
      Sign in to the web UI
    4.  
      Sign out of the web UI
  2. Managing VMware servers
    1.  
      Add VMware servers
    2.  
      Validate and update VMware server credentials
    3.  
      Browse VMware servers
    4.  
      Remove VMware servers
    5.  
      Create an intelligent VM group
    6.  
      Remove an intelligent VM group
    7.  
      Add a VMware access host
    8.  
      Remove a VMware access host
    9.  
      Change resource limits for VMware resource types
    10.  
      Change the autodiscovery frequency
    11.  
      Discover VMware server assets manually
    12.  
      VMWARE_AUTODISCOVERY_INTERVAL option for NetBackup servers
  3. Protecting VMs
    1.  
      Protect VMs or intelligent VM groups
    2. Edit protection settings for a asset
      1.  
        Schedules and retention
      2.  
        Backup options and Advanced options
      3.  
        Exclude disks from backups
      4.  
        Snapshot retry options
    3.  
      Remove protection from VMs or intelligent VM groups
    4.  
      View the protection status of VMs or intelligent VM groups
  4. Instant access
    1.  
      Create an instant access VM
    2.  
      Restore files and folders from a VM backup image
    3.  
      Download files and folders from a VM backup image
    4.  
      Things to consider before you use the instant access feature
    5. Instant access Build Your Own (BYO)
      1.  
        Prerequisites of Instant Access Build Your Own (BYO)
      2.  
        Hardware configuration requirement of Instant Access Build Your Own (BYO)
      3.  
        Frequently asked questions
  5. VM recovery
    1.  
      Recover a VM
    2.  
      About VMware agentless restore
    3.  
      Prerequisites and limitations of VMware agentless restores
    4.  
      Recover files and folders with VMware agentless restore
  6. Troubleshooting VMware operations
    1.  
      Errors when adding VMware servers
    2.  
      Errors when browsing VMware servers
    3.  
      Errors for the Status for a newly discovered VM
    4.  
      Error when downloading files from an instant access VM
    5.  
      Troubleshooting backups and restores of excluded virtual disks
    6.  
      Restore fails for a virtual machine with multiple datastores
    7.  
      Errors when you change the recovery destination

Errors when adding VMware servers

Table: Errors adding VMware servers

Error message or cause

Explanation and recommended action

Virtualization server credential validation fails.

This error occurs when the master server is in a DNAT or a similar setup can access only a few specified hosts (PROXY_SERVERS).

The credentials validation occurs in the following order:

  • The auto-discovered discovery host is used to access the virtualization server.

  • If the autodiscovery does not find any information about the virtualization server on the discovery host, the master server is used.

Workaround: When you add the virtualization server credentials, select the proxy server that has access to the virtualization server as the backup host for validation.

Note:

Adding or updating VMware credentials also automatically starts the discovery of the VMware server. When backup host information is provided in the request, it is used to perform validation of credentials as well as for performing the discovery. For discovery, 8.1.2 is the minimum version that is supported for a media server or client that serves as a backup host. For older versions, backup host credential validation succeeds, but the discovery of VMware servers fails.

Unable to obtain the list of trusted Certificate Authorities.

This error might occur when VMware server credentials are added, updated, or validated. It occurs if the environment is configured to enabled communication between (master server, media server, or client) and vCenter, ESX, or any other VMware entity using authenticated certificates.

Workaround: Ensure that certificates are installed and are valid.