Enterprise Vault™ FSA Reporting Deployment Guidelines

Last Published:
Product(s): Enterprise Vault (14.1, 14.0, 12.5, 12.4, 12.3, 12.2, 12.1, 12.0, 11.0.1, 11.0)

Resetting the WebServiceTimeout and FilePartSize values after upgrading

Note:

This section applies only if you upgraded to any version of Enterprise Vault 9.0 from Enterprise Vault 8.0 SP1, or from the Enterprise Vault 8.0 Original Release with no service packs applied.

The default values for some FSA Reporting registry settings changed at Enterprise Vault 8.0 SP2. If you upgraded from an earlier release, Enterprise Vault retains the old values.

We recommend that after the upgrade you modify the following values to use the new defaults:

  • WebServiceTimeout. This value sets the timeout period for the FSA Reporting web service.

  • FilePartSize. This value sets the maximum chunk size that FSA Reporting uses when it sends the scan data from the file server to the Enterprise Vault server.

To reset the WebServiceTimeout value and the FilePartSize value

  1. For a Windows file server, start the registry editor on the file server.

    For a NetApp or Celerra file server, start the registry editor on the FSA Reporting proxy server. You can identify the FSA Reporting proxy server by viewing the properties of the file server in the Administration Console. The FSA Reporting proxy server is shown on the Reporting Data Collection tab.

  2. Navigate to the following registry key:

    On a 32-bit installation of Windows:

    HKEY_LOCAL_MACHINE
 \SOFTWARE
  \KVS
   \Enterprise Vault
    \FSA
     \Reporting

    On a 64-bit installation of Windows:

    HKEY_LOCAL_MACHINE
 \SOFTWARE
  \Wow6432Node
   \KVS
    \Enterprise Vault
     \FSA
      \Reporting
  3. Change the value of WebServiceTimeout to the decimal value 9999. This sets the timeout value to 9999 minutes.
  4. Change the value of FilePartSize to the decimal value 2048. This sets the maximum file chunk size to 2048 KB.
  5. Exit from the registry editor.

    You must now edit the FSA Reporting Web.config file to reflect the new WebServiceTimeout value, as described in the following steps.

  6. On each Enterprise Vault server, navigate to the FSAReporting folder under the Enterprise Vault installation folder.
  7. Open the Web.config file with a text editor.
  8. Search for executiontTimeout and change its value to 599940. This value must match the WebServiceTimeout value, but it is expressed in seconds, not minutes. 599940 is 9999 x 60.
  9. Save the changes to the Web.config file.