Veritas NetBackup™ OpsCenter Administrator's Guide
- Overview of NetBackup OpsCenter
- About OpsCenter
 - About OpsCenter components
 - About using the OpsCenter console
 - About starting the OpsCenter console
 - About OpsCenter console components
- About using the links on the title bar
 - About using tabs and subtabs
 - About refreshing the OpsCenter console
 - Changing the Task pane
 - About the View pane
 - Using the quick links in the Task pane
 - Viewing alerts from the Alert Summary pane
 - Sizing the Content pane
 - About the OpsCenter status bar
 - Status icons and colors in the console
 - About using tables
 
 - Common tasks in OpsCenter
 - About using Web browser bookmarks
 - About OpsCenter documentation
 
 - Installing OpsCenter
- About planning an OpsCenter installation
- Software components that OpsCenter uses
 - About the Java Runtime Environment
 - About the OpsCenter licensing model
 - OpsCenter DVDs
 - Managed NetBackup master server considerations
 - About designing your OpsCenter Server
 - Supported upgrade paths in OpsCenter
 - About planning an OpsCenter Agent deployment
 - Preparation for installation or upgrade
 
 - Installing OpsCenter on Windows and UNIX
 - About OpsCenter upgrade on Windows and UNIX
 - About files and folders that are protected during OpsCenter upgrade
 - About OpsCenter upgrade failure scenarios
 - About post-installation tasks
 - About uninstalling OpsCenter on Windows and UNIX
 - About clustering OpsCenter
 
 - About planning an OpsCenter installation
 - Getting started with OpsCenter
 - Administering OpsCenter
- About the services and processes used by OpsCenter
 - OpsCenter server scripts on Windows and UNIX
 - About OpsCenter database administration
 - About backup and restore of OpsCenter and OpsCenter Analytics
 - About communication ports and firewall considerations in OpsCenter
- Communication ports used by key OpsCenter components
 - Ports required to communicate with backup products
 - Web browser to launch OpsCenter user interface
 - About OpsCenter user interface and OpsCenter server software communication
 - About OpsCenter server to NetBackup master server (NBSL) communication
 - About SNMP traps
 - About communication between OpsCenter and Sybase database
 - About email communication in OpsCenter
 
 - Gathering troubleshooting data with the support script
 - About OpsCenter log files
 
 - Understanding OpsCenter settings
- OpsCenter settings
 - Setting user preferences
 - About managing licenses
 - Configuring the data purge period on the OpsCenter Server
 - About storing the SMTP Server configurations in OpsCenter
 - Configuring SMTP server settings for OpsCenter
 - Adding host aliases in OpsCenter
 - Merging objects (hosts) in OpsCenter
 - Modifying tape library information in OpsCenter
 - Copying a user profile in OpsCenter
 - Setting report export location in OpsCenter
 - About managing Object Types in OpsCenter
 - About managing OpsCenter users
- About managing user password
 - About adding AD / LDAP user groups in OpsCenter
 - Settings > Users > Users options
 - User access rights and functions in OpsCenter user interface
 - Viewing OpsCenter user account information
 - Adding new users to OpsCenter
 - Editing OpsCenter user information
 - Resetting an OpsCenter user password
 - Resetting password of the OpsCenter Security Admin
 - Deleting OpsCenter users
 - Viewing OpsCenter user groups
 - Settings > Users > User Groups options
 - Adding OpsCenter user groups
 - Editing OpsCenter user groups
 - Deleting OpsCenter user groups
 
 - About managing recipients in OpsCenter
- Viewing email recipients in OpsCenter
 - Settings > Recipients > Email options
 - Viewing SNMP trap recipients in OpsCenter
 - Settings > Recipients > SNMP trap recipient options
 - Creating OpsCenter email recipients
 - Settings > Recipients > Email > Add Email Recipient options
 - Creating OpsCenter SNMP trap recipients
 - Settings > Recipients > SNMP > Add SNMP trap recipient options
 - Modifying OpsCenter Email or SNMP recipient information
 - Deleting OpsCenter Email or SNMP trap recipient
 
 - About managing cost analysis and chargeback for OpsCenter Analytics
- Setting the default currency for OpsCenter cost reports
 - Settings > Chargeback > Currency Settings options
 - Editing the OpsCenter global currency list
 - Settings > Chargeback > Currency Settings > Edit Currency List options
 - Settings > Chargeback > Cost Variable options
 - Creating cost variables in OpsCenter
 - Modifying cost variables in OpsCenter
 - Deleting cost variables in OpsCenter
 - Settings > Chargeback > Cost Formulae options
 - Creating cost formulae in OpsCenter
 - Modifying cost formulae in OpsCenter
 - Deleting a cost formulae in OpsCenter
 - Estimating chargeback costs using the OpsCenter Formula Modeling Tool
 - Settings > Chargeback > Cost Estimation options
 
 - Monitoring OpsCenter tuning status
 
 - Understanding data collection
- About data collection in OpsCenter
 - About managing OpsCenter Agents
 - About managing OpsCenter Data Collectors
 - About configuring data collection for NetBackup
- Settings > Configuration > NetBackup options
 - NetBackup data collection view
 - How OpsCenter collects data from NetBackup
 - About the Breakup Jobs option
 - Viewing master server details and data collection status
 - Adding a master server or appliance in OpsCenter
 - Adding a NetBackup master server
 - Configuring a master server or appliance master server for server access and data collection by OpsCenter
 - Settings > Configuration > NetBackup > Add Master Server options
 - Adding a master server or an appliance master server in the OpsCenter console
 - Editing a master server or an appliance master server in OpsCenter
 - Deleting a master server or an appliance master server in OpsCenter
 - Controlling data collection for a master server in OpsCenter
 
 - Configuring Backup Exec data collector
 - Collecting data from PureDisk
 
 - Managing OpsCenter views
- About OpsCenter views
 - About managing OpsCenter views
 - About managing nodes and objects in OpsCenter
 - Adding nodes to a view in OpsCenter
 - Modifying node details in OpsCenter
 - Deleting nodes from a view in OpsCenter
 - Managing static views
 - Managing dynamic views
 - View filters in OpsCenter
 - Setting up logging for View Builder
 
 - Monitoring NetBackup using OpsCenter
- About the Monitor views
 - Controlling the scope of Monitor views
 - About monitoring NetBackup using the Overview tab
- Viewing the Job Summary by State
 - Viewing the Media Summary by Status
 - About Top 7 Job Error Log Summary
 - Viewing the Services Summary
 - Viewing the Master Server Summary
 - Viewing the Job Summary by Job Status
 - Viewing the Drive Summary by Status
 - Top 7 Policies by Failed Jobs
 - Viewing the Alert Summary by Severity
 
 - About monitoring NetBackup jobs
- Monitor > Jobs List View options
 - About monitoring jobs using the List View
 - Viewing the details for a single NetBackup job
 - Viewing the details for a master server associated with a job
 - Viewing policy information for a job
 - Filtering on NetBackup job type and state
 - Controlling NetBackup jobs
 - Reconciling NetBackup jobs
 - Changing the job priority
 - Change Job Priority dialog box options
 - Exporting NetBackup job logs
 - About using the Summary View for monitoring jobs
 - Viewing the Job Summary by Job Status
 - Viewing the Job Summary by State
 - Viewing the Job Summary by Type
 - About the Group Component Summary table
 - About using the Hierarchical View for monitoring jobs
 - Viewing the details for a single NetBackup job
 - Viewing the details for a master server associated with a job
 - Viewing policy information for a job
 - Filtering on NetBackup job state
 
 - Monitor > Services view
- Filtering on NetBackup service type
 - Controlling NetBackup services
 - About monitoring NetBackup policies
 - Monitor > Policies List View
 - About using the List View to monitor NetBackup policies
 - Filtering on NetBackup policy type
 - Monitor > Policies page
 - Viewing details for a single NetBackup policy
 - Viewing the details for a master server associated with a policy
 - Viewing the details for a volume pool associated with a policy
 - Activating or deactivating a job policy
 - Starting a manual backup
 - Viewing the history for a single job policy
 - Monitor > Policies Summary View
 - About Top 5 Policies by Data Backed up
 - About Top 7 Policies by Failed Jobs
 - About Top 7 Policies by No. of Jobs
 - About monitoring NetBackup media
 - Monitor > Media List View options
 
 - About using the List View to monitor NetBackup media
 - Viewing the details for NetBackup media
 - Viewing the details for a master server associated with the media
 - Filtering on NetBackup media type
 - Controlling media
 - Monitor > Media Summary View options
 - Hierarchical View by Volume Pool for monitoring media
 - Viewing the details for volume pool
 - Viewing the details for media
 - Controlling media
 - Hierarchical View by Volume Group for monitoring media
 - Viewing the details for a volume group
 - Viewing the details for media
 - Controlling media in OpsCenter
 - Monitoring NetBackup devices
 - Monitor > Devices > Drives List View options
 - About using the List View for monitoring drives
 - Viewing the details for a single drive
 - Viewing the details for a master server associated with a drive
 - Filtering on NetBackup drive category
 - Controlling drives
 - Monitor > Devices > Drives Summary View
 - Viewing the Drive Summary by Status
 - Monitor > Devices > Disk Pools options
 - Viewing the details for a single disk pool
 - About monitoring NetBackup hosts
 - Monitor > Hosts > Master Servers view
 - Filtering by NetBackup master server type and status
 - Monitor > Hosts > Media Servers view
 - Viewing the details of a master server that is associated with a media server
 - Monitor > Hosts > Clients view
 - Viewing the details for a single master server
 - About monitoring NetBackup alerts
 - Monitor > Alerts List View
 - About using the List View to monitor NetBackup alerts
 - Viewing the details for a single alert
 - Viewing the details of a single alert for Appliance hardware failure
 - Viewing the details of the alert policy associated with an alert
 - Filtering by alert type
 - Responding to alerts
 - Summary View for monitoring NetBackup alerts
 - Viewing alerts by severity
 - Viewing alerts by NetBackup Master Server
 - About monitoring Audit Trails
 - Monitor > Appliance Hardware > Master Server
 - Monitor > Appliance Hardware > Media Server
 - Monitor > Appliance Hardware > NetBackup
 - Monitor > Appliance Hardware > Deduplication
 - Appliance hardware details
 - Monitor > Cloud options
 
 - Managing NetBackup using OpsCenter
- About the Manage views
 - Controlling the scope of Manage views
 - About managing alert policies
- About OpsCenter alert policies
 - Manage > Alert Policies view
 - Viewing the details for a single alert policy
 - Filtering on type of alert policy
 - About creating (or changing) an alert policy
 - Managing an alert policy
 - Viewing the alerts associated with an alert policy
 
 - About managing NetBackup storage
 - About managing NetBackup devices
 - About Operational Restore and Guided Recovery operations
- About Operational Restores from OpsCenter
 - About Guided Recovery
- Setting up for Guided Recovery cloning
 - Guided Recovery cloning pre-operation checks
 - Performing a Guided Recovery cloning operation
 - Select a Master Server dialog
 - Select Source Database panel
 - Select Control File Backup panel
 - Destination host and login panel
 - Destination Parameters panel
 - Selection summary panel
 - Pre-clone check panel
 - Job Details panel
 - Guided Recovery post-clone operations
 - Troubleshooting Guided Recovery
 
 
 - About managing NetBackup Hosts
 - About managing NetBackup Deployment Analysis
- About the traditional license report
 - Prerequisites and data collection for a traditional licensing report
 - Traditional Licensing page
 - Create Traditional Licensing Report Wizard
 - Generating a Traditional Licensing report
 - Traditional Licensing report and log file locations
 - Possible Traditional License report issues
 - Capacity License report
 - Data compilation for the Capacity License report
 - Generating a Capacity Licensing report
 - Possible Capacity License report issues
 
 
 - Supporting Replication Director in OpsCenter
- About monitoring Replication Director from OpsCenter
 - About the Open Storage alert condition
 - How the events are generated
 - Adding an alert policy
 - About monitoring replication jobs
 - Disk pool monitoring
 - Storage lifecycle policy reporting
 - Reporting on storage units, storage unit groups, and storage lifecycle policies
 
 - Understanding and configuring OpsCenter alerts
- About using SNMP
- About SNMP
 - About SNMP versions
 - SNMP versions supported in OpsCenter
 - About the Management Information Base (MIB) and OpsCenter support
 - SNMP traps
 - Alert descriptions in OpsCenter
 - Configuring the SNMP trap community name for OpsCenter
 - Configuring the SNMP version for sending SNMP traps
 - About customizing Alert Manager settings
 - Frequently asked SNMP and OpsCenter questions
 
 - About managing OpsCenter alerts using Microsoft System Center Operations Manager 2007
 - About managing OpsCenter alerts using HP OpenView Network Node Manager 7.50/7.51 on Windows
 
 - About using SNMP
 - Reporting in OpsCenter
- About OpsCenter reports
 - Report Templates in OpsCenter
 - About managing reports in OpsCenter
- Save report and email report dialog boxes
 - Saving an OpsCenter report
 - Exporting an OpsCenter report
 - File formats available in OpsCenter
 - Emailing a report in OpsCenter
 - Configuring number of rows in a tabular report for email or export
 - Adding email recipients to an OpsCenter report mailing
 - Add email recipients dialog box options
 
 - Creating a custom report in OpsCenter
 - Creating an OpsCenter report using SQL query
 - About managing My Reports
 - About managing My Dashboard
 - About managing reports folders in OpsCenter
 - Using report schedules in OpsCenter
 - Reports > Schedules options
 - About managing report schedules in OpsCenter
 - About managing time schedules in OpsCenter
 
 - Appendix A. Additional information on PureDisk data collection
 - Appendix B. Attributes of NetBackup data
 - Appendix C. Man pages for CLIs
 - Appendix D. Creating views using CSV, TSV, and XML files
- About using CSV, TSV, and XML files to create views
 - About creating CSV files
 - About creating TSV files
 - About creating XML files
 - XML DTD structure
 - DTD elements
 - DTD <application> element
 - DTD <objects> and <object> elements
 - DTD <attribute> elements
 - DTD <view> element
 - DTD <node> elements
 - DTD <aliaslevel> elements
 - Examples of XML files
 - Example 1: Adding an object
 - Example 2: Adding a view
 - Example 3: Updating an object
 - Example 4: Merging objects
 
 - Appendix E. Error messages in OpsCenter
 - Index
 
Alert descriptions in OpsCenter
This section shows the content that is sent for each OpsCenter alert as OID 1.3.6.1.4.1.1302.3.12.10.1.3.
In
Note:
1.3.6.1.4.1.1302.3.12.10.1.3 represents iso.org.dod.internet.private.enterprises.products.veritascc. ccTrapDefinitionsBranch.ccTrapVarsBranch.alertDescription.
Most of the alert information in OpsCenter is sent as OID 1.3.6.1.4.1.1302.3.12.10.1.3.
Table: Alert conditions in OpsCenter shows the content that each OpsCenter alert sends as OID 1.3.6.1.4.1.1302.3.12.10.1.3.
Table: Alert conditions in OpsCenter
Alert type  | Alert condition  | Description (Example)  | 
|---|---|---|
| 
								 Job  | 
								 High job failure rate  | 
								 Alert Raised on: September 5, 2009 5:00 PM Tree Type : Policy Nodes : Root Node % Failed Jobs: 100.0 Alert Policy: high job failure rate policy view OpsCenter Server: ccs-sol-qe-17 Severity: Warning  | 
| 
								 Hung job  | 
								 Alert Raised on: September 7, 2009 2:21 PM Job: 25888 Tree Type : Policy Nodes : ccs-win-qe-5 Job Policy: ccsqasol1 Client: ccs-win-qe-5 Alert Policy: Hung Job OpsCenter Server: ccs-sol-qe-17 Severity: Warning  | |
| 
								 Job finalized  | 
								 Alert Raised on: September 9, 2009 4:54 PM Job: 26356 Tree Type : Policy Nodes : node1 Job Policy: sample_policy Exit Status: 150 (termination requested by administrator) Client: ccs-win-qe-5 New State: Done Alert Policy: Job Finalized OpsCenter Server: ccs-sol-qe-11 Severity: Warning  | |
| 
								 Incomplete Job  | 
								 Alert Raised on: September 9, 2009 4:54 PM Job: 26356 Tree Type : Policy Nodes : node1 Job Policy: sample_policy Client: ccs-win-qe-5 Alert Policy: Incomplete Job OpsCenter Server: ccs-sol-qe-11 Severity: Warning  | |
| 
								 Media  | 
								 Frozen media  | 
								 Alert Raised on: August 17, 2009 12:24 PM Tree Type : Server Nodes: node1 Frozen Media Name: A00004 Media server : ranjan Alert Policy: frozen media policy OpsCenter Server: localhost Severity: Warning  | 
| 
								 Suspended media  | 
								 Alert Raised on: August 12, 2009 3:36 PM Suspended Media Name: 0122L2 Tree Type : Server Nodes: node1 Media server : ccs-win-qe-13 Alert Policy: Suspended media policy OpsCenter Server: localhost Severity: Informational  | |
| 
								 Exceeded max media mounts  | 
								 Alert Raised on: August 12, 2009 3:27 PM Media Name: A00009 Tree Type : Server Nodes: node1 Media server : ccs-win-qe-13 Number of mounts: 3402 Alert Policy: Exceeded Max Media Mounts policy OpsCenter Server: localhost Severity: Critical  | |
| 
								 Media required for restore  | 
								 Alert Raised on: December 4, 2008 4:39 PM Tree Type : Server Nodes: node1 Media: 000_00000_TL4 Required for restore Master server: omwin12(omwin12) Client: omwin12 Media server: macy Restore Job ID: 615 Alert Policy: Media Required for Restore_root OpsCenter Server: ccs-sol-qe-10 Severity: Warning  | |
| 
								 Low available media  | 
								 Alert Raised on: September 13, 2012 4:53 PM Tree Type: Server Tree Name : ALL MASTER SERVERS Nodes: omhp5 Available Media: 0 Alert Policy: Low Available Media OpsCenter Server: ccs-sol-qe-12 Severity: Informational  | |
| 
								 High suspended media  | 
								 Alert Raised on: August 12, 2009 11:40 AM Tree Type : Server Nodes: node1 Suspended Media: 1 % Suspended Media: 25.0 Alert Policy: high percentage suspended media OpsCenter Server: localhost Severity: Warning  | |
| 
								 High frozen media  | 
								 Alert Raised on: December 8, 2008 10:24 AM Tree Type : Server Nodes: node1 Frozen media: 6 % Frozen Media: 66 Alert Policy: highfrozenmedia OpsCenter Server: winfor11 Severity: Warning  | |
| 
								 Catalog  | 
								 Catalog Space low  | 
								 Alert Raised on: December 8, 2008 10:08 AM Master server : sargam(sargam) Tree Type : Server Nodes: node1 Available Catalog Space: 6480880 KB Threshold Catalog Space: 102400 TB Alert Policy: test_catalogspacelow OpsCenter Server: winfor11 Severity: Warning  | 
| 
								 Catalog not Backed up  | 
								 Alert Raised on: September 7, 2009 9:54 AM Tree Type : Server Nodes : ccs-sol-qe-13 Threshold: 10 Minute(s) Last Catalog BackUp Time: September 6, 2009 5:21 PM Alert Policy: Catalog not Backed up OpsCenter Server: ccs-sol-qe-17 Severity: Warning  | |
| 
								 Catalog Backup Disabled  | 
								 Alert Raised on: September 5, 2009 3:44 PM Tree Type : Server Nodes : ccs-win-qe-1 Alert Policy: Catalog Backup Disabled OpsCenter Server: ccs-sol-qe-17 Severity: Warning  | |
| 
								 Tape  | 
								 Mount Request  | 
								 Alert Raised on: September 7, 2009 6:52 PM Tree Type : Server Nodes : ccs-win-qe-1 Barcode: 000014 Density: dlt evsn: 000014 Mode: 82 Request ID: 120 rvsn: 000014 User: - Volume Group: 000_00000_TLD Request Time: February 4, 1991 12:56 AM Alert Policy: Mount Request OpsCenter Server: ccs-sol-qe-12 Severity: Warning  | 
| 
								 No Cleaning Tape  | 
								 Alert Raised on: August 17, 2009 12:30 PM Tree Type : Server Nodes : ccs-win-qe-1 Media server : ranjan Robot Number: 0 Alert Policy: no cleaning tape left OpsCenter Server: localhost Severity: Warning  | |
| 
								 Zero Cleaning Left  | 
								 Alert Raised on: December 13, 2008 12:02 PM Tree Type : Server Nodes : ccs-win-qe-1 Master server : ORLP-SPEECH01 Media server : ORLP-SPEECH01 Robot Number: 0 Cleaning Tape: CLN084 Alert Policy: test_zerocleaningleft_public OpsCenter Server: winfor11 Severity: Warning  | |
| 
								 Disk  | 
								 Disk Pool Full  | 
								 Alert Raised on: August 20, 2009 5:25 PM Tree Type : Server Nodes : ccs-win-qe-1 Disk Pool ID: SSOD_Pool Disk Pool Name: SSOD_Pool Total Capacity: 1007664128 KB Used Capacity: 1005702144 KB Alert Policy: Disk Pool Full OpsCenter Server: localhost Severity: Informational  | 
| 
								 Disk Volume Down  | 
								 Alert Raised on: August 17, 2009 5:08 PM Tree Type : Server Nodes : ccs-win-qe-1 Disk Volume ID: /vol/luns/nbusd_sun10 Disk Pool ID: SSOD_Pool Alert Policy: disk volume down pol OpsCenter Server: localhost Severity: Informational  | |
| 
								 Low Disk Volume Capacity  | 
								 Alert Raised on: August 26, 2009 10:35 AM Tree Type : Server Nodes : ccs-win-qe-1 Disk Volume Free Capacity: 106 MB Threshold: 20 % OpsCenter Server: localhost Severity: Major  | |
| 
								 Drive is Down  | 
								 Alert Raised on: August 12, 2009 10:39 AM Tree Type : Server Nodes : ccs-win-qe-1 Media server : omlinux2 Drive Name: BNCHMARK.VS640.000 Drive Number: 1 Robot Number: 0 Alert Policy: drive down-individual alert Device Path: /dev/nst0 OpsCenter Server: localhost Severity: Critical  | |
| 
								 High Down Drives  | 
								 Alert Raised on: August 12, 2009 3:13 PM Tree Type : Server Nodes : ccs-win-qe-1 Drive Number: 1 % Down Drive Paths: 100.0 Alert Policy: high down drives OpsCenter Server: localhost Severity: Major  | |
| 
								 Host  | 
								 Agent Server Communication Break  | 
								 Agent Host Name : pinacolada Server Host Name : PINACOLADA Severity: Warning  | 
| 
								 Master Server Unreachable  | 
								 Alert Raised on: October 23, 2009 12:20 AM Alert Policy: MasterServer Unreachable OpsCenter Server: CCSQAWINSP1 Severity: Major  | |
| 
								 Lost Contact with Media Server  | 
								 Alert Raised on: February 18, 2008 1:33 PM Master server : pmsun22 Media server : pmsun22 Alert Policy: lcm OpsCenter Server: pmwin9 Severity: Warning  | |
| 
								 Appliance Hardware Failure  | 
								 
  | |
| 
								 Others  | 
								 Service Stopped  | 
								 Alert Raised on: August 31, 2009 5:59 PM Tree Type : Server Nodes : ccs-win-qe-1 Media server : omlinux2 Process Name: nbkms Alert Policy: Service stopped OpsCenter Server: ccs-sol-qe-14 Severity: Major  | 
| 
								 Job Policy Change  | 
								 Alert Raised on: September 7, 2009 12:29 PM Tree Type : Server Nodes : ccs-win-qe-5 Changed Policy Name: BMRPolicy Alert Policy: job policy_change OpsCenter Server: ccs-sol-qe-17 Modified Policy Attributes : Severity: Warning  |