Veritas NetBackup™ Appliance Administrator's Guide
- Overview
- About accessing the NetBackup Appliance Web Console
- About the NetBackup Appliance Shell Menu
- About appliance console components
- Monitoring the NetBackup appliance
- About hardware monitoring and alerts
- About Symantec Data Center Security on the NetBackup appliance
- Managing a NetBackup appliance from the NetBackup Appliance Web Console
- About storage configuration
- About Copilot functionality and Share management
- About viewing storage space information using the Show command
- About appliance supported tape devices
- About configuring Host parameters for your appliance
- Manage > Appliance Restore
- Manage > License
- About the Migration Utility
- Software release updates for NetBackup Appliances
- About installing EEBs
- About installing NetBackup Administration Console and client software
- Manage > Additional Servers
- Manage > High Availability
- Managing NetBackup appliance using the NetBackup Appliance Shell Menu
- About OpenStorage plugin installation
- About mounting a remote NFS
- About running NetBackup commands from the appliance
- About NetBackup administrator capabilities
- Creating a NetBackup touch file from the NetBackup appliance
- Creating NetBackup administrator user accounts
- About NetBackup administrator capabilities
- About Auto Image Replication between appliances
- About forwarding logs to an external server
- About high availability configuration
- About data erasure
- Understanding the NetBackup appliance settings
- Settings > Notifications
- Settings > Network
- Settings > Authentication
- About configuring user authentication
- About authorizing NetBackup appliance users
- Settings > Authentication > LDAP
- Settings > Authentication > Active Directory
- Settings > Authentication > User Management
- Troubleshooting
- Deduplication pool catalog backup and recovery
Logging in to the NetBackup Appliance Shell Menu
The following procedure explains how to log in to the NetBackup Appliance Shell Menu (shell menu).
To log in to the shell menu
- Connect to the shell menu.
- Log in by using one of the following methods:
Username/Password - You can login with a valid username/password.
Smart card login - If the appliance has been configured and enabled for smart card login, you can log in using smart card. Ensure that you have configured the smart card. For details, see the NetBackup Appliance Security Guide.
- After a successful login, the cursor is alongside the Main_Menu prompt.
- Press the ? key to display the available commands and shell views.
Note:
If you log in to the appliance shell menu using the Terminal utility application on an Apple Mac machine, some commands may not work because of a conflict with a locale setting. To avoid this issue, disable the Set locale environment variables on startup option in the Terminal application. In an active Terminal session, select . The option appears in the "International" section.
Starting with release 5.0, if Call Home is disabled or not working properly, a warning message appears after login asking users to ensure that Call Home is enabled and working.
If Call Home is disabled, the following warning message is displayed:
Warning:
It has been detected that you have not enabled Call Home.
It is strongly recommended that you enable Call Home. Enabling Call Home helps to connect your appliance with the Veritas AutoSupport server and upload software information. Veritas Support uses this information to resolve any issues that you may report.
If Call Home is not working, the following warning message is displayed:
Warning:
It has been detected Call Home is not working on this appliance.
It is strongly recommended that you ensure that Call Home is working correctly. Enabling Call Home helps to connect your appliance with the Veritas AutoSupport server and upload software information. Veritas Support uses this information to resolve any issues that you may report.
To resolve this issue, ensure the system can reach the Veritas Call Home server through correct name resolution or proxy server setting.