Veritas NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (8.2, 8.1.2)
  1. Using logs
    1.  
      About logs
    2.  
      About UNIX system logs
    3.  
      About log retention in NetBackup
    4.  
      About limiting the size of unified and legacy logs
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        About query strings used with the vxlogview command
      10.  
        Examples of using vxlogview to view unified logs
      11.  
        Examples of using vxlogmgr to manage unified logs
      12.  
        Examples of using vxlogcfg to configure unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        About limiting the size and the retention of legacy logs
      8.  
        Configuring the legacy log rotation
    7. About global logging levels
      1.  
        Changing the logging level
      2.  
        Changing the logging level on Windows clients
      3.  
        Setting Media Manager debug logging to a higher level
    8.  
      Setting retention limits for logs on clients
    9.  
      Logging options with the Windows Event Viewer
    10. Troubleshooting error messages in the NetBackup Administration Console
      1.  
        About extra disk space required for logs and temporary files
      2.  
        Enabling detailed debug logging
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Veritas Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Veritas Technical Support
  5. Advanced Backup and Restore Features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Creating legacy log directories to accompany problem reports for synthetic backup
      2.  
        Logs to accompany problem reports for synthetic backups
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Media server deduplication/pdplugin logging
    5.  
      Disk monitoring logging
    6.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. NetBackup secure communication logging
    1.  
      About NetBackup secure communication logging
    2.  
      Tomcat logging
    3.  
      NetBackup web services logging
    4.  
      Command-line logging
    5.  
      NetBackup cURL logging
    6.  
      Java logging
    7.  
      Embeddable Authentication Client (EAT) logging
    8.  
      Authentication Services (AT) logging
    9.  
      vssat logging
    10. NetBackup proxy helper logging
      1.  
        Originator ID 486
    11. NetBackup proxy tunnel logging
      1.  
        Originator ID 490
    12.  
      PBX logging
    13.  
      Sending secure communication logs to Veritas Technical Support
  11. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  12. Locating logs
    1.  
      acsssi logging
    2.  
      bpbackup logging
    3.  
      bpbkar logging
    4.  
      bpbrm logging
    5.  
      bpcd logging
    6.  
      bpcompatd logging
    7.  
      bpdbm logging
    8.  
      bpjobd logging
    9.  
      bprd logging
    10.  
      bprestore logging
    11.  
      bptestnetconn logging
    12.  
      bptm logging
    13.  
      daemon logging
    14.  
      ltid logging
    15.  
      nbemm logging
    16.  
      nbjm logging
    17.  
      nbpem logging
    18.  
      nbproxy logging
    19.  
      nbrb logging
    20.  
      NetBackup web services logging
    21.  
      NetBackup web server certificate logging
    22.  
      PBX logging
    23.  
      reqlib logging
    24.  
      robots logging
    25.  
      tar logging
    26.  
      txxd and txxcd logging
    27.  
      vnetd logging
  13. Java-based administration console logging
    1.  
      About the Java-based administration console logging
    2.  
      Java-based administration console logging process flow
    3.  
      Setting up a secure channel between the Java-based administration console and bpjava-*
    4.  
      Setting up a secure channel between the Java-based administration console and either nbsl or nbvault
    5.  
      Java-based administration console logging configuration on NetBackup servers and clients
    6.  
      Java-based remote administration console logging on a Windows computer where NetBackup is not installed
    7.  
      Configuring and gathering logs when troubleshooting Java GUI issues
    8.  
      Undo logging

Directory names for legacy debug logs for servers

Table: Directory names for legacy debug logs describes the directories you need to create to support legacy debug logs for servers. Each directory corresponds to a process. Unless it is noted, each directory should be created under the following directory.

Windows

install_path\NetBackup\logs

UNIX

/usr/openv/netbackup/logs

Table: Directory names for legacy debug logs

Directory

Associated process

admin

Administrative commands

bpbrm

NetBackup backup and restore manager

bpcd

NetBackup client daemon or manager. The NetBackup Client service starts this process.

bpjobd

NetBackup jobs database manager program

bpdm

NetBackup disk manager

bpdbm

NetBackup Database Manager. This process runs only on master servers. On Windows systems, it is the NetBackup Database Manager service.

bpjava-msvc

The NetBackup Java application server authentication service that is started when the NetBackup interface applications start. On UNIX servers, inetd starts it. On Windows servers, the Client Services service starts it.

This program authenticates the user that started the application.

bpjava-susvc

The NetBackup program that bpjava-msvc starts upon successful logon through the logon dialog box that is presented when a NetBackup interface starts. This program services all requests from the Java user interfaces on the NetBackup master or media server host where the bpjava-msvc program runs (all Windows platforms).

bprd

NetBackup request daemon or manager. On Windows systems, this process is called the NetBackup Request Manager service.

bpsynth

The NetBackup process for synthetic backup. nbjm starts bpsynth. bpsynth runs on the master server.

bptm

NetBackup tape management process

nbatd

Authentication daemon (UNIX and Linux) or service (Windows). nbatd authenticates access to interfaces of NetBackup services or daemons.

nbazd

Authorization daemon (UNIX and Linux) or service (Windows). nbazd authorizes access to interfaces of NetBackup services or daemons.

syslogs

System log

You must enable system logging to troubleshoot ltid or robotic software. See the syslogd man page.

user_ops

The user_ops directory is created during the install of NetBackup on all servers and clients. NetBackup interface programs use it for the following: temporary files and for job and progress log files that the Backup, Archive, and Restore program (jbpSA) generates. This directory must exist for successful operation of any of the Java programs and must have public read, write, and execute permissions. user_ops contains a directory for every user that uses the Java programs.

In addition, on Java-capable platforms, the NetBackup Java interface log files are written in the nbjlogs subdirectory. All files in the user_ops directory hierarchy are removed according to the setting of the KEEP_LOGS_DAYS configuration option.

vnetd

The Veritas network daemon, used to create firewall-friendly socket connections. Started by the inetd(1M) process.

Note:

Logging occurs in either the /usr/openv/logs directory or the /usr/openv/netbackup/logs if the vnetd directory exists there. If the vnetd directory exists in both locations, logging occurs only in /usr/openv/netbackup/logs/vnetd.

More information is available on the programs and daemons that write the logs.

See Multiplexed backup process.

On UNIX systems, also refer to the README file in the /usr/openv/netbackup/logs directory.