Veritas NetBackup™ 5240 Appliance Hardware Installation Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 5240
  1. Hardware overview
    1.  
      About the appliance and the storage shelves
    2.  
      Appliance disk drives
    3.  
      Appliance control panel
    4.  
      Appliance rear panel
    5.  
      Storage shelf disk drives
    6.  
      Storage shelf control panel
    7.  
      Storage shelf rear panel
    8.  
      Cables
    9.  
      About IPMI configuration
    10.  
      Product documentation
  2. Preinstallation requirements
    1.  
      Customer-provided environment and supplies
    2.  
      Storage shelf shipping container contents
    3.  
      Appliance shipping container contents
    4.  
      Enabling SAS tape-out functionality
    5.  
      Determining rack locations
    6.  
      Best practices for rack installation
    7.  
      Heat dissipation
    8.  
      Verifying SAS-3 cable length
    9.  
      Prerequisites for IPMI configuration on a 52xx and 5330
  3. Installation procedures
    1.  
      Installing the storage shelf rack rails
    2.  
      Installing the storage shelf into a rack
    3.  
      Installing the appliance rack rails
    4.  
      Installing the appliance into a rack
    5.  
      Attaching the storage shelf bezel
    6.  
      Understanding appliance and storage shelf connections
    7.  
      Connecting an appliance to one storage shelf
    8.  
      Connecting an appliance to more than one storage shelf
    9.  
      Connecting the network cables
    10.  
      Connecting the power cords
    11.  
      Turning on the hardware and verifying operation
    12.  
      Configuring the IPMI port from the NetBackup Appliance Shell Menu
    13.  
      Accessing and using the Veritas Remote Management interface
  4. Appendix A. Adding one or more storage shelves to an operating appliance that does not have any storage shelves
    1.  
      Overview
    2.  
      Preparing the appliance
    3.  
      Removing the appliance cover
    4.  
      Installing the Expansion Storage Kit components
    5.  
      Reinstalling the appliance into the rack
    6.  
      Storage shelf rack requirements
    7.  
      Determining rack locations
    8.  
      Installing the storage shelf rails
    9.  
      Installing the storage shelf or shelves into a rack
    10.  
      Understanding appliance and storage shelf connections
    11.  
      Connecting one storage shelf to an appliance
    12.  
      Connecting two storage shelves to an appliance
    13.  
      Connecting three storage shelves to an appliance
    14.  
      Connecting four storage shelves to an appliance
    15.  
      Connecting the network cables
    16.  
      Connecting the power cords
    17.  
      Turning on the hardware and verifying operation
  5. Appendix B. Adding storage shelves to an operating appliance that has at least one storage shelf attached
    1.  
      Overview
    2.  
      Moving the MSDP partition from a base disk to an expansion disk for optimum performance
    3.  
      Additional storage shelf scenarios
    4.  
      Installing storage shelves to an appliance that has at least one storage shelf
    5. Recabling to connect additional shelves
      1.  
        Connecting additional shelves to an appliance that already has one operating shelf
      2.  
        Connecting additional shelves to an appliance that already has two operating shelves
      3.  
        Connecting a storage shelf to an appliance that already has three operating shelves
  6. Appendix C. Adding the disk space of additional storage shelves
    1.  
      Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu
    2.  
      Adding the disk space of additional storage shelves from the NetBackup Appliance Web Console
  7.  
    Index

Turning on the hardware and verifying operation

The appliance and the storage shelves must be turned on in a specified order. If the hardware is not turned on correctly the appliance RAID controller may not recognize some storage units.

To turn on the storage shelves

  1. Start with the storage shelf that is farthest in distance from the appliance.
  2. Flip on the power switches on each power supply on the rear of the storage shelf.
  3. Verify that the power LED on each power module is green.

    The LEDs are explained in the following table.

    LED

    Description

    Green = power cooling module ok

    Amber = AC power fault

    Amber = Fan fault

    Amber = DC power fault

    The following table provides LED status details about the fans, AC and DC power, and the power cooling modules (PCMs).

    Status

    PCM Ok (Green)

    Fan fault (Amber)

    AC power fault (Amber)

    DC power fault (Amber)

    No AC power in either PCM

    Off

    Off

    Off

    Off

    No AC power in a specific PCM

    Off

    Off

    On

    On

    AC power present in a PCM

    On

    Off

    Off

    Off

    PCM fan out of tolerance

    On

    Off

    Off

    On

    PCM fault (over temp., over voltage, over current)

    Off

    On

    Off

    Off

    Standby mode

    Flashing

    Off

    Off

    Off

    PCM firmware download

    Off

    Flashing

    Flashing

    Flashing

  4. Locate the LEDs on each I/O module canister.

    The LED in the red area with the white X-mark indicates an I/O module canister fault when the LED is amber.

    The LED in the ID area is blue when each module is identified.

    The LED in the green area with a white checkmark is green when functions are normal.

  5. Locate the SAS port LEDs.

    Note:

    The illustration shows the LEDs for port B in the top I/O module. The LEDs for all six ports are the same.

    The Fault LED is the LED that is farthest from the SAS port.

    The Activity LED is the LED that is closest to the SAS port.

    The following table describes the SAS port LEDs. Note that the combination of both LEDs provides the status.

    Status

    Activity (green) LED

    Fault (amber) LED

    No cable present

    Off

    Off

    Cable present, no activity

    On

    Off

    Cable present, all links active

    Blinking if one or more disk drives are active.

    Off

    Critical fault

    Off

    On

    Non-critical fault

    Blinking if one or more disk drives are active.

    Blinking at a rate of one second on, and one second off.

  6. Move to the front of the storage shelf.
    • Verify that the Power on/standby LED is green.

    • If the Power LED or the other two LEDs are amber, escalate the issue.

    • The default ID readout is "88".

      The input switch is used to set the Unit identification (ID). The display is a seven-segment display. You can reset the ID number. The values "01" to "99" are valid. The value "00" is reserved.

      • Press the input switch and hold it down for five seconds.

        The switch enters a programming mode. The digit on the left side of the display begins to flash first. The flashes appear on for 0.5 seconds and off for 0.5 seconds.

      • Press the input switch once to increment the number by one digit.

      • When your first required number is reached press the switch for five seconds.

        The first number is now locked.

      • Set the second number in the same manner that you set the first number.

        If you do not want to set a second number press and hold the input switch for five seconds.

        The number "0" displays.

  7. Check the LEDs on each disk drive carrier.

    The following table describes the disk drive carrier LEDs. Note that the combination of both LEDs provides the status.

    Status

    Activity (green) LED

    Fault (amber) LED

    No disk drive installed.

    Off

    Off

    Drives are installed, turned on, and operational.

    Blinks during I/O activity and during startup.

    Off

    Device identity.

    On

    Blinks at a rate of one second on and one second off.

    Drive slot fault.

    Off

    On

    Drive fault. Power control circuit fault.

    On

    On

    Possible drive fault.

    On

    Blinks at a rate of one second on and one second off.

  8. Repeat these steps for each storage shelf. Let each shelf initialize before you turn on the next shelf. Initialization should take 2 minutes to 3 minutes.
  9. When all of the storage shelves are operational, turn on the appliance.

To turn on the appliance

  1. Verify that all connected storage shelves function correctly. Use the LED information in the procedure that explains how to turn on the storage shelves.
  2. On the front, right, side of the appliance press the Power button.
  3. Verify that the bottom LED in all 12 disk drive slots are green.

    The following table provides details of the disk drive LEDs.

    LED

    States

    Description

    1-Status LED,

    top

    Off

    Solid amber

    Blinking amber

    No fault

    Disk fault

    A RAID rebuild is in progress

    2-Activity LED,

    bottom

    Off

    Solid green

    Blinking green

    Blinks green occasionally

    Power is on and the disk has spun down

    Power is on but there is no disk activity

    Power is on and the disk is spinning up

    Commands are processing

  4. On the bottom, left, rear of the appliance verify that the LED on each power supply is green.
  5. Proceed to the next section to configure remote management.