Veritas NetBackup™ Virtual Appliance Documentation

Last Published:
Product(s): Appliances (3.3.0.1)
Platform: NetBackup Virtual Appliance
  1. Getting to know the NetBackup Virtual Appliance
    1. NetBackup Virtual Appliance product description
      1.  
        About the NetBackup Virtual Appliance master server role
      2.  
        About the NetBackup Virtual Appliance combined master and media server role
      3.  
        About the NetBackup Virtual Appliance media server role
    2.  
      NetBackup Virtual Appliance supported features
    3.  
      About the NetBackup Virtual Appliance documentation
    4.  
      NetBackup Virtual Appliance 3.3.0.1 new features, enhancements, and changes
    5.  
      Known limitations of the NetBackup Virtual Appliance 3.3.0.1 release
    6.  
      Operational Notes for the NetBackup Virtual Appliance 3.3.0.1 release
  2. Preparing to deploy the appliance
    1.  
      NetBackup Virtual Appliance product files (OVF templates)
    2.  
      NetBackup Virtual Appliance deployment methods
    3. NetBackup Virtual Appliance deployment guidelines
      1.  
        Configuration overview for NetBackup Virtual Appliance MSDP cloud applications
      2.  
        NetBackup Virtual Appliance initial deployment checklist
  3. Deploying and configuring the appliance
    1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
      1.  
        Using the vSphere Client to deploy a combined master and media server appliance
      2.  
        Using the OVF Tool to deploy a combined master and media server appliance
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server
      4.  
        Completing the initial configuration of the NetBackup Virtual Appliance combined master and media server
    2. How to deploy and configure a NetBackup Virtual Appliance media server
      1.  
        Using the vSphere Client to deploy a media server appliance
      2.  
        Using the OVF Tool to deploy a media server appliance
      3.  
        Configuring a master server to communicate with an appliance media server
      4.  
        Performing the initial configuration on a NetBackup Virtual Appliance media server
    3. How to deploy and configure a NetBackup Virtual Appliance master server
      1.  
        Using the vSphere Client to deploy a NetBackup Virtual Appliance master server
      2.  
        Using the OVF Tool to deploy a master server
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance master server
  4. Post initial configuration procedures
    1.  
      About modifying the NetBackup Virtual Appliance settings
    2.  
      Adding a permanent license key if an evaluation license key expires
    3.  
      Managing license keys on the NetBackup Virtual Appliance
  5. Appliance common tasks
    1.  
      Common tasks in NetBackup Virtual Appliance
  6. Storage management
    1. About NetBackup Virtual Appliance storage configuration
      1. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      2.  
        Resizing a partition
      3.  
        Troubleshooting resize-related issues
      4.  
        Moving a partition
      5.  
        Monitoring the progress of storage manipulation tasks
      6.  
        Scanning storage devices using the NetBackup Virtual Appliance Shell Menu
      7.  
        Adding storage space for the NetBackup Virtual Appliance
      8.  
        Removing an existing storage disk
    2. About OpenStorage plugin installation
      1.  
        Installing the OpenStorage plugin
      2.  
        Uninstalling the OpenStorage plugin
  7. Deduplication pool catalog backup and recovery
    1.  
      About the NetBackup Virtual Appliance deduplication pool catalog backup policy
    2.  
      Automatic configuration of the NetBackup Virtual Appliance deduplication pool catalog backup policy
    3.  
      Manually configuring the NetBackup Virtual Appliance deduplication pool catalog backup policy
    4.  
      Manually updating the NetBackup Virtual Appliance deduplication pool catalog backup policy
    5.  
      Recovering the NetBackup Virtual Appliance deduplication pool catalog
  8. Network connection management
    1.  
      About IPv4-IPv6-based network support
    2.  
      Network settings for the NetBackup Virtual Appliance
    3.  
      Configuring DNS and host name mapping for the NetBackup Virtual Appliance
    4.  
      Setting the date and time on a NetBackup Virtual Appliance
    5.  
      Configuring static routes on the NetBackup Virtual Appliance
    6.  
      Expanding the bandwidth on the NetBackup Virtual Appliance
  9. Managing users
    1.  
      About managing NetBackup Virtual Appliance users
    2.  
      About NetBackup Virtual Appliance account types
    3.  
      Adding NetBackup Virtual Appliance users
    4.  
      Deleting NetBackup Virtual Appliance users
    5.  
      Adding NetBackup Virtual Appliance user groups
    6.  
      Deleting NetBackup Virtual Appliance user groups
    7.  
      Granting roles to NetBackup Virtual Appliance users and user groups
    8.  
      Revoking roles from NetBackup Virtual Appliance users and user groups
    9. About user name and password specifications
      1.  
        About STIG-compliant password policy rules
    10.  
      Changing NetBackup Virtual Appliance user passwords
    11.  
      About password management and recovery
    12. About authenticating LDAP users
      1.  
        Adding or modifying an LDAP server configuration on the NetBackup Virtual Appliance
      2.  
        Importing an LDAP server configuration for the NetBackup Virtual Appliance
      3.  
        Setting the SSL certification for LDAP on the NetBackup Virtual Appliance
      4.  
        Exporting an LDAP server configuration from the NetBackup Virtual Appliance
      5.  
        Unconfiguring LDAP user authentication on the NetBackup Virtual Appliance
      6.  
        Disabling LDAP user authentication on the NetBackup Virtual Appliance
      7.  
        Enabling LDAP user authentication on the NetBackup Virtual Appliance
      8.  
        Adding an LDAP attribute mapping on the NetBackup Virtual Appliance
      9.  
        Deleting an LDAP attribute mapping on the NetBackup Virtual Appliance
    13. About authenticating Active Directory users
      1.  
        Adding an Active Directory server configuration
      2.  
        Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
    14.  
      About authentication using smart cards and digital certificates
    15. About authenticating Kerberos-NIS users
      1.  
        Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
      2.  
        Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
    16.  
      Generic user authentication guidelines
    17. About user authorization on the NetBackup Virtual Appliance
      1.  
        NetBackup Virtual Appliance user role privileges
      2.  
        About the Administrator user role
      3.  
        About the NetBackupCLI user role
    18. Creating NetBackup administrator user accounts
      1.  
        Logging on as a NetBackup administrator
      2.  
        Managing NetBackup administrator user account passwords
      3.  
        Viewing NetBackup administrator user accounts
      4.  
        Auditing NetBackup administrator accounts
    19.  
      Deleting NetBackup administrator user accounts
  10. Using the appliance
    1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
      1.  
        Configuring data buffer options on the NetBackup Virtual Appliance
      2.  
        Configuring lifecycle parameters on the NetBackup Virtual Appliance
      3.  
        Managing NetBackup Virtual Appliance deduplication
      4. About BMR integration
        1.  
          Enabling BMR from the NetBackup Virtual Appliance Shell Menu
    2. About Copilot functionality and Share management
      1.  
        Creating a Share
      2.  
        Editing a Share
      3.  
        Deleting a Share
      4.  
        Moving a Share
      5.  
        Viewing Share information from the NetBackup Virtual Appliance Shell Menu
      6.  
        NFS export options
    3. About NetBackup Virtual Appliance as a VMware backup host
      1.  
        NetBackup Virtual Appliance as backup host: component overview
      2.  
        Notes on NetBackup Virtual Appliance as a VMware backup host
    4. About running NetBackup commands from the appliance
      1.  
        Running NetBackup commands from the NetBackup Virtual Appliance
      2.  
        Creating a NetBackup touch file from the NetBackup Virtual Appliance
      3.  
        Best practices for running NetBackup commands from the NetBackup Virtual Appliance
      4.  
        About NetBackup operating system commands
      5.  
        Known limitations of running NetBackup commands from the NetBackup Virtual Appliance
    5. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    6. About Auto Image Replication from a NetBackup Virtual Appliance
      1.  
        Prerequisites for Auto Image Replication
      2.  
        Configuring a replication target
      3.  
        Determining the appliance deduplication password
    7.  
      Generating certificates
  11. Monitoring the appliance
    1.  
      About NetBackup Virtual Appliance alerts
    2.  
      Setting up email notifications for a NetBackup Virtual Appliance
    3.  
      Setting up SNMP notifications for a NetBackup Virtual Appliance
    4.  
      Enabling and disabling Call Home from the appliance shell menu
    5.  
      Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
    6. About SNMP
      1.  
        About the Management Information Base (MIB)
    7. About Call Home
      1.  
        Understanding the Call Home workflow
      2.  
        About the Product Improvement Program
    8.  
      About AutoSupport
    9.  
      About storage email alerts
  12. Appliance security
    1. About Symantec Data Center Security on the NetBackup Virtual Appliance
      1.  
        Auditing the SDCS logs on the NetBackup Virtual Appliance
      2.  
        Viewing SDCS audit log details
      3.  
        Changing the SDCS log retention settings on the NetBackup Virtual Appliance
      4.  
        About SDCS event type codes and severity codes on the NetBackup Virtual Appliance
    2.  
      About data security
    3.  
      About data integrity
    4.  
      About data classification
    5.  
      About data encryption
    6.  
      About the NetBackup Virtual Appliance intrusion detection system
    7.  
      About the NetBackup Virtual Appliance intrusion prevention system
    8.  
      Major components of the NetBackup Virtual Appliance OS
    9.  
      OS STIG hardening for NetBackup Virtual Appliance
    10.  
      Unenforced STIG hardening rules
    11.  
      FIPS 140-2 conformance for NetBackup Virtual Appliance
    12.  
      Vulnerability scanning of the NetBackup Virtual Appliance
    13.  
      About the appliance login banner
    14. Setting the appliance login banner
      1.  
        Creating the appliance login banner
      2.  
        Removing the appliance login banner
    15.  
      Log Forwarding feature overview
  13. Upgrading the appliance
    1. About upgrading to NetBackup Virtual Appliance software version 3.3.0.1
      1.  
        Supported upgrade paths
      2.  
        Preflight check before the upgrade
      3.  
        Appliance behavior during upgrades
      4.  
        About corresponding NetBackup software versions
      5.  
        About the Appliance Install Manager
    2. Requirements and best practices for upgrading NetBackup appliances
      1.  
        Upgrade time estimation
    3.  
      Pre-upgrade tasks for appliance upgrades
    4. Methods for downloading appliance software release updates
      1.  
        Downloading software updates directly to a NetBackup appliance
      2.  
        Downloading software updates to a NetBackup appliance using a client share
    5.  
      Installing a NetBackup Virtual Appliance software update using the NetBackup Virtual Appliance Shell Menu
    6.  
      Troubleshooting upgrade issues
  14. NetBackup client upgrades with VxUpdate
    1.  
      About VxUpdate
    2.  
      VxUpdate repository management
    3.  
      Deployment policy management
    4.  
      Manually initiating upgrades from the master server using VxUpdate
    5.  
      Manually initiating upgrades from the client using VxUpdate
    6.  
      Deployment job status
  15. Appliance restore
    1.  
      About appliance restore
    2.  
      Creating an appliance checkpoint from the appliance shell menu
    3.  
      Rollback to an appliance checkpoint from the appliance shell menu
    4.  
      About NetBackup Virtual Appliance factory reset
    5.  
      Factory reset best practices
    6.  
      How to factory reset the NetBackup Virtual Appliance
  16. Decommissioning and Reconfiguring
    1.  
      About decommissioning a NetBackup Virtual Appliance
    2.  
      Decommissioning a NetBackup Virtual Appliance with the media server role
  17. Troubleshooting
    1.  
      About troubleshooting the NetBackup Virtual Appliance
    2.  
      About contacting Technical Support
    3.  
      Determining the NetBackup Virtual Appliance serial number
    4. About disaster recovery
      1.  
        Recovering a NetBackup appliance master server using NetBackup catalog restore
    5. About NetBackup support utilities
      1.  
        NetBackup Domain Network Analyzer (NBDNA)
      2.  
        NetBackup Support Utility (NBSU)
    6.  
      Troubleshooting NetBackup Virtual Appliance initial deployment issues
    7.  
      Error messages displayed on the NetBackup Virtual Appliance Shell Menu
    8.  
      NetBackup status codes applicable for NetBackup Virtual Appliance
    9.  
      Installing an EEB
    10.  
      Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
  18. Appliance logging
    1.  
      About NetBackup Virtual Appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Where to find NetBackup Virtual Appliance log files using the Browse command
    4.  
      Enabling and disabling VxMS logging
    5.  
      Gathering device logs on a NetBackup virtual appliance
    6. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
  19. Commands overview
    1.  
      About the NetBackup Virtual Appliance Shell Menu
    2.  
      Logging in to the NetBackup Virtual Appliance Shell Menu
    3.  
      Using the NetBackup Virtual Appliance Shell Menu
    4.  
      About the NetBackup Virtual Appliance Shell Menu command views
  20. Appendix A. Appliance commands
    1.  
      Appliance > Master
    2.  
      Appliance > Media
    3.  
      Appliance > ShowDedupPassword
    4.  
      Appliance > Status
    5.  
      Appliance > Configure
  21. Appendix B. Manage commands
    1.  
      Manage > Software > Delete
    2.  
      Manage > Software > Download
    3.  
      Manage > Software > List
    4.  
      Manage > Software > Install
    5.  
      Manage > Software > Share
    6.  
      Manage > Software > Readme
    7.  
      Manage > Software > Rollback
    8.  
      Manage > Software > Cancel
    9.  
      Manage > Software > DownloadProgress
    10.  
      Manage > Software > UpgradeStatus
    11.  
      Manage > Software > VxUpdate
    12.  
      Manage > Storage > Show
    13.  
      Manage > Storage > Add
    14.  
      Manage > Storage > Create
    15.  
      Manage > Storage > Delete
    16.  
      Manage > Storage > Edit
    17.  
      Manage > Storage > Monitor
    18.  
      Manage > Storage > Move
    19.  
      Manage > Storage > Remove
    20.  
      Manage > Storage > Resize
    21.  
      Manage > Storage > Scan
    22.  
      Manage > OpenStorage > Install
    23.  
      Manage > OpenStorage > List
    24.  
      Manage > OpenStorage > Readme
    25.  
      Manage > OpenStorage > Share
    26.  
      Manage > OpenStorage > Uninstall
    27.  
      Manage > MountPoints > List
    28.  
      Manage > MountPoints > Mount
    29.  
      Manage > MountPoints > Unmount
    30.  
      Manage > License > Add
    31.  
      Manage > License > List
    32.  
      Manage > License > ListInfo
    33.  
      Manage > License > Remove
    34.  
      Manage > Certificates > Generate
    35.  
      Manage > Certificates > Delete
    36.  
      Manage > NetBackupCLI > Create
    37.  
      Manage > NetBackupCLI > Delete
    38.  
      Manage > NetBackupCLI > List
  22. Appendix C. Monitor commands
    1.  
      Monitor > Uptime
    2.  
      Monitor > Who
    3.  
      Monitor > NetworkStatus
    4.  
      Monitor > Top
    5.  
      Monitor > MemoryStatus
    6.  
      Monitor > SDCS
    7.  
      Monitor > NetBackup
    8.  
      Monitor > Hardware
  23. Appendix D. Network commands
    1.  
      Network > Configure
    2.  
      Network > Date
    3.  
      Network > DNS
    4.  
      Network > Gateway
    5.  
      Network > Hostname
    6.  
      Network > Hosts
    7.  
      Network > IPv4
    8.  
      Network > IPv6
    9.  
      Network > LinkAggregation
    10.  
      Network > NetStat
    11.  
      Network > NTPServer
    12.  
      Network > Ping
    13.  
      Network > SetProperty
    14.  
      Network > Show
    15.  
      Network > TimeZone
    16.  
      Network > TraceRoute
    17.  
      Network > Unconfigure
    18.  
      Network > WANOptimization
  24. Appendix E. Reports commands
    1.  
      Reports > Deduplication
    2.  
      Reports > Process
  25. Appendix F. Settings commands
    1.  
      Settings > Deduplication
    2.  
      Settings > LifeCycle
    3.  
      Settings > LogForwarding
    4.  
      Settings > NetBackup
    5.  
      Settings > Password
    6.  
      Settings > SystemLocale
    7.  
      Settings > Share
    8.  
      Settings > Sysctl
    9.  
      Settings > NetBackup DNAT
    10.  
      Settings > NetBackup NATServers
    11.  
      Settings > Notifications > LoginBanner
    12.  
      Settings > Security > Authentication > LDAP
    13.  
      Settings > Security > Authentication > ActiveDirectory
    14.  
      Settings > Security > Authentication > Kerberos
    15.  
      Settings > Security > Authentication > LocalUser
    16.  
      Settings > Security > Authorization
    17.  
      Main > Settings > Security > Certificate
    18.  
      Main > Settings > Security > STIG
    19.  
      Main > Settings > Security > FIPS
    20.  
      Settings > Alerts > CallHome
    21.  
      Settings > Alerts > SNMP
    22.  
      Settings > Alerts > Email
    23.  
      Settings > Alerts > Hardware
  26. Appendix G. Support commands
    1.  
      Support > Checkpoint
    2.  
      Support > DataCollect
    3.  
      Support > Disk
    4.  
      Support > Errors
    5.  
      Support > FactoryReset
    6.  
      Support > InfraServices
    7.  
      Support > iostat
    8.  
      Support > LogBrowser
    9.  
      Support > Logs
    10.  
      Support > Maintenance
    11.  
      Support > Messages
    12.  
      Support > NBDNA
    13.  
      Support > nbperfchk
    14.  
      Support > NBSU
    15.  
      Support > Processes
    16.  
      Support > Reboot
    17.  
      Support > Service
    18.  
      Support > Shutdown
    19.  
      Support > Storage SanityCheck
    20.  
      Support > Storage Reset
    21.  
      Support > Test

Using the vSphere Client to deploy a combined master and media server appliance

The section describes how to deploy and configure a NetBackup Virtual Appliance combined master and media server. This server role is for deployment in remote offices and branch offices.

To ensure a successful deployment, make sure that you meet all of the deployment guidelines before you begin these procedures.

See NetBackup Virtual Appliance deployment guidelines.

For how to deploy an OVF package directly on an ESXi host, use the following technical article.

https://www.veritas.com/support/en_US/article.100038949

Note:

The following procedure is based on the VMware vSphere Client. It also applies to the browser-based VMware vSphere Web Client. Note that the order of the steps are slightly different with the web client.

To deploy a combined master and media server appliance using the VMware vSphere Client

  1. Using the VMware vSphere Client, log on to the vCenter Server where you want to deploy your appliance.

    Note:

    Your vCenter Server user account must have at least the minimum privileges required to deploy an OVF template. Refer to the VMware documentation for more information.

  2. Select File > Deploy OVF Template to start the deployment wizard.
  3. On the Source page of the deployment wizard, click Browse to navigate to the NetBackup Virtual Appliance product file. If you split the file when you downloaded it, make sure that all of the pieces are saved in the same folder and navigate to that folder.

    Verify the path and click Next.

  4. Review the OVF Template Details page and click Next.
  5. On the End User License Agreement page, read through the EULA and click Accept, and then Next.
  6. Enter the destination details as follows:
    • Name: Enter a unique name for your appliance.

    • Inventory Location: Select the folder or the data center where you want the appliance to be located. The options are autopopulated based on what is available to that vCenter Server.

    Click Next.

  7. Select the resource location where you want the deployed template to run.

    Click Next.

  8. Select the destination storage where you want to store the appliance files.

    Click Next.

    Caution:

    If you select a storage cluster, make sure that one of the datastores in the cluster has enough storage space for the entire appliance. If none of the individual datastores in the cluster has enough space, the deployment fails.

  9. Select Thick Provision Lazy Zeroed as the provisioning format for the appliance disks, and make sure that the Disk Mode is set to Independent - Persistent for all disks other than the OS disk. For more information on provisioning or the disk mode, refer to the VMware documentation.

    Click Next.

  10. Select the destination networks to map the networks used in the OVF template.

    Click Next.

  11. Depending on the virtual appliance product file you use, choose the following to proceed:
    • If the virtual appliance product file supports deployment properties, continue to Step 12.

      In the following steps the deployment wizard guides you to provide the deployment properties for the automatic initial configuration of the appliance. The automatic initial configuration happens immediately after the deployment is complete.

    • If the virtual appliance product file does not support deployment properties, you are ready to complete the deployment.

      Do the following:

      • Read through and verify the deployment options that you entered. If everything is correct, click Finish to start the deployment.

        The amount of time that it takes for the deployment process to complete varies depending on your network connection. The process can take up to 30 minutes to complete.

      • After the deployment is complete, proceed to perform the initial configuration steps in the following topic.

        See Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server.

  12. On the Properties page, fill in the following information:

    • Network configuration:

      • Host name

        Enter a short host name or a fully qualified domain name (FQDN) for this appliance. The host name can contain up to 256 characters, any letters, numbers, and the following special characters: .-_. Do not start a name with a special character.

        As a best practice, Veritas recommends that you use an FQDN.

        Caution:

        After the initial deployment has completed successfully, the only way to change the host name is to redeploy the appliance.

        Note:

        If you plan to configure Active Directory (AD) authentication on this appliance, the host name must be 15 characters or less. Otherwise, AD configuration can fail.

      • DNS domain name

        Enter a DNS domain name for this appliance.

      • IP address

        Enter the IPv4 address to be used for this appliance.

      • Netmask

        Enter the netmask that corresponds to the IP address.

      • Gateway

        Enter the IPv4 address of the gateway (network point) that acts as an entrance to another network.

      • DNS server

        Enter the IPv4 address of the primary DNS server for this appliance.

      • DNS server (optional)

        Enter the IPv4 address of the secondary DNS server for this appliance.

      • Host name resolution

        The host name must be resolvable with a DNS server or a HOSTS file for the automatic initial configuration to be successful. If DNS is not available during the deployment, use the HOSTS file to resolve the host name.

        Select the checkbox to add the host name and IP address to the HOSTS file.

    • IPv6 Network Configuration (optional)

      • IPv6 address

        Enter the IPv6 address for this appliance.

      • IPv6 prefix length

        Enter the IPv6 prefix length for this appliance.

      • IPv6 gateway

        Enter the IPv6 gateway for this appliance.

    • Smart Meter customer registration key

      Click the Veritas Smart Meter link and log in to the site with your VEMS credentials. Go to the Registration Keys page to download a customer registration key file, then copy the entire content to the space provided.

    • Storage configuration:

      Note:

      The NetBackup disk pool and storage unit names can contain up to 256 characters. The names can contain any letters, numbers, and the following special characters: +.-_. Do not start a name with the minus (-) character.

      • AdvancedDisk disk pool name

        Enter a name for the AdvancedDisk disk pool on the appliance.

      • AdvancedDisk storage unit name

        Enter a name for the AdvancedDisk storage unit on the appliance.

      • MSDP disk pool name

        Enter a name for the MSDP disk pool on the appliance.

      • MSDP storage unit name

        Enter a name for the MSDP storage unit on the appliance.

  13. When you have filled in all of the required information, click Next.
  14. Read through and verify the deployment properties that you entered. If everything is correct, click Finish to deploy the appliance.

    The amount of time that it takes for the deployment process to complete varies depending on your network connection. If you have selected to power on the appliance after the deployment, NetBackup Virtual Appliance boots up and configures the network, the role, and the storage. This configuration process can take up to 30 minutes to complete.

  15. Once the deployment process is complete, proceed to the remaining configuration steps in the following procedure.

    See Completing the initial configuration of the NetBackup Virtual Appliance combined master and media server.

After the appliance is configured and operational, you are ready to install NetBackup client software on the computers that you want to back up.

See the NetBackup Installation Guide for how to install NetBackup clients.