Veritas CloudPoint Administrator's Guide
- Getting started with CloudPoint
- Section I. Installing and configuring CloudPoint
- Preparing for installation
- About the deployment approach
- Deciding where to run CloudPoint
- Meeting system requirements
- CloudPoint host sizing recommendations
- Creating an instance or preparing the physical host to install CloudPoint
- Installing Docker
- Creating and mounting a volume to store CloudPoint data
- Verifying that specific ports are open on the instance or physical host
- Deploying CloudPoint
- Deploying CloudPoint in the AWS cloud
- Using plug-ins to discover assets
- Configuring off-host plug-ins
- AWS plug-in configuration notes
- Google Cloud Platform plug-in configuration notes
- Microsoft Azure plug-in configuration notes
- Dell EMC Unity array plug-in configuration notes
- Pure Storage FlashArray plug-in configuration notes
- HPE RMC plug-in configuration notes
- NetApp plug-in configuration notes
- Hitachi plug-in configuration notes
- InfiniBox plug-in configuration notes
- Configuring an off-host plug-in
- About CloudPoint plug-ins and assets discovery
- Configuring the on-host agents and plug-ins
- About agents
- Oracle plug-in configuration notes
- MongoDB plug-in configuration notes
- Microsoft SQL plug-in configuration notes
- About the installation and configuration process
- Preparing to install the Linux-based on-host agent
- Preparing to install the Windows-based on-host agent
- Downloading and installing the on-host agent
- Configuring the Linux-based on-host agent
- Configuring the Windows-based on-host agent
- Configuring the on-host plug-in
- Configuring VSS to store shadow copies on the originating drive
- Protecting assets with CloudPoint's agentless feature
- Preparing for installation
- Section II. Configuring users
- Section III. Protecting and managing data
- User interface basics
- Indexing and classifying your assets
- Protecting your assets with policies
- Tag-based asset protection
- Replicating snapshots for added protection
- About snapshot replication
- About cross-account snapshot replication in the AWS cloud
- Requirements for replicating snapshots
- Cross-account snapshot replication support matrix
- Cross-account snapshot replication limitations
- Configuring replication rules
- Editing a replication rule
- Deleting a replication rule
- Managing your assets
- Creating a snapshot manually
- Displaying asset snapshots
- Replicating a snapshot manually
- About snapshot restore
- About single file restore (granular restore)
- Single file restore requirements and limitations
- Restoring a snapshot
- Additional steps required after restoring disk-level snapshots
- Additional steps required after a SQL Server snapshot restore
- Additional steps required after an Oracle snapshot restore
- Additional steps required after a MongoDB snapshot restore
- Additional steps required after restoring an AWS RDS database instance
- Restoring individual files within a snapshot
- Deleting a snapshot
- Monitoring activities with notifications and the job log
- Protection and disaster recovery
- Section IV. Maintaining CloudPoint
- CloudPoint logging
- Troubleshooting CloudPoint
- Restarting CloudPoint
- Docker may fail to start due to a lack of space
- CloudPoint installation fails if rootfs is not mounted in a shared mode
- Some CloudPoint features do not appear in the user interface
- Off-host plug-in deletion does not automatically remove file system and application assets
- Disk-level snapshot restore fails if the original disk is detached from the instance
- Snapshot restore for encrypted AWS assets may fail
- Error while adding users to CloudPoint
- CloudPoint fails to revert restored snapshots if indexing, classification, or restore operations fail
- SQL snapshot or restore and SFR operations fail if the Windows instance loses connectivity with the CloudPoint host
- Troubleshooting CloudPoint logging
- Swagger UI-based authorization for CloudPoint REST API calls may fail
- Policy retention count is not honored for file system and application assets if there is an issue with the CloudPoint plug-in
- Working with your CloudPoint license
- Managing CloudPoint agents and plug-ins
- Upgrading CloudPoint
- Uninstalling CloudPoint
- Section V. Reference
CloudPoint notification methods
The Notifications panel in the CloudPoint UI displays real-time notifications for all the events in your CloudPoint environment. You can monitor the UI to keep a track of alerts that might need attention. However, this UI-based monitoring approach is more suited for a passive mode of monitoring, where a CloudPoint administrator performs random and infrequent checks on the notifications and the overall CloudPoint configuration status.
For a more active mode of monitoring, CloudPoint supports a push-based mechanism for notifications where, in addition to the CloudPoint UI, CloudPoint users can also receive these notifications using the following methods:
Email
You can specify email addresses for receiving CloudPoint notifications in the form of emails.
AWS SNS
You can specify an AWS Simple Notification Service (SNS) topic for receiving notifications. Users can subscribe to that SNS topic to receive CloudPoint notifications.
The most immediate advantage of using these methods is that you get notified of events that need urgent attention almost instantaneously, without having to be logged on to the CloudPoint UI. It allows you to take remedial actions and resolve the issue quickly. With AWS SNS, the CloudPoint notifications are delivered in a JavaScript Object Notation (JSON) format that can used to set up an automated response mechanism to handle common failure scenarios. For example, if a hardware issue is causing a backup job failure, a support ticket can be raised with the hardware array vendor automatically.
Note that CloudPoint only sends creation and resolution alert notifications to the configured email recipients or SNS topic. No event notifications are sent in case there are any updates to an existing alert event.