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System Health Insights User Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: NetBackup Appliance OS
  1. Introduction
    1.  
      Veritas System Health Insights for Appliance Fleet Management
    2.  
      About Veritas AutoSupport and Call Home
    3.  
      Understanding the System Reliability Scores (SRS)
    4.  
      How the SRS is calculated
  2. Getting Started
    1.  
      Prerequisites
    2.  
      Launching and accessing System Health Insights
    3.  
      System Health Insights home page
  3. Registering an Appliance
    1.  
      Overview of the appliance registration process
    2.  
      Registering an appliance
    3.  
      Tracking registration and other tasks
  4. Associating the Team, Site, and Contacts with appliances
    1.  
      Associating a Team
    2. Associating a Site
      1.  
        Adding a new site
      2.  
        Associating the new site with the appliance
    3. Associating the Contact(s)
      1.  
        Adding and associating a new contact
  5. Managing the Sites, Contacts, and Teams
    1.  
      Managing sites
    2.  
      Managing contacts
    3. Managing teams
      1.  
        Automate Security Admin Onboarding
      2. Managing the team as an Administrator
        1. Managing Secure Quorum requests and configuration
          1.  
            How secure quorum requests work
          2.  
            Secure Quorum Configuration
          3.  
            Add a Security Admin user
          4.  
            Grant Security Admin privilege
          5.  
            Remove Security Admin privilege
          6.  
            Remove a Security Admin user
          7.  
            Edit Secure Quorum Configuration
          8.  
            Secure Quorum request behavior and limitations
      3.  
        Viewing the team as a Standard or a Read Only member
  6. Searching within System Health Insights
    1.  
      About Searching an appliance
    2.  
      Basic Search
    3. Advanced Search, Filters, and Queries
      1.  
        Query Builder
      2.  
        Advanced Query
    4.  
      Flex Instance Details
    5.  
      Saving a Query
    6.  
      Creating a Query Dashboard
  7. Actions on the Appliance List search results
    1.  
      Common actions on the Appliance List
    2.  
      Bulk Edit Registration Actions
    3.  
      Add or Remove Labels
    4.  
      Managing the data restriction mode for single or multiple appliances
    5.  
      Unregister the appliances
    6.  
      Decommissioning the appliances
  8. Globally accessible menus
    1.  
      Common functions in System Health Insights
    2. Setting Preferences
      1.  
        Global Preference
      2.  
        Saved Queries and Favorites
      3.  
        Table Columns
      4.  
        Manage Alerts
  9. Activity History
    1.  
      Viewing the Activity History
    2.  
      Marking the activities as Favorites
    3.  
      Viewing the Favorites
  10. My Query Dashboard
    1.  
      About 'My Query Dashboard'
    2. Overview
      1.  
        Site Health Summary
      2.  
        Version Insights
      3.  
        Registration Status
      4.  
        Entitlement
      5.  
        Unresolved Events
      6.  
        Recommendations
      7.  
        Call Home status
      8.  
        Capacity Utilization
      9.  
        System Reliability Scores
    3.  
      Appliance List tab
    4.  
      Unresolved Events tab
    5.  
      Recommendations tab
  11. Account Dashboard
    1.  
      About the account dashboard
  12. Appliance Dashboard
    1.  
      About the Appliance Dashboard
    2. Overview cards
      1.  
        System Reliability Score
      2.  
        Flex Instance Status
      3.  
        Storage Utilization
      4.  
        Entitlement
      5.  
        Registration Detail
      6.  
        Call Home Status
      7.  
        Recommendations
      8.  
        Unresolved Events
      9.  
        Labels
      10.  
        Network Summary
      11.  
        Nodes Summary
      12.  
        Disks Summary
    3.  
      Recommendations
    4. Monitoring
      1.  
        Storage
      2. Performance
        1.  
          Anomaly Detection on the Performance page
        2.  
          Prerequisites
        3.  
          View performance charts with anomaly detection
        4.  
          Change the time window and reset zoom
        5.  
          Export performance data and charts
        6.  
          Troubleshooting common issues / limitations
      3.  
        Services
    5. System
      1.  
        Configuration
      2.  
        Inventory
      3.  
        Events
    6.  
      Upgrade Center
    7. Support
      1.  
        Registration Details
      2.  
        Case History
      3.  
        Access Key
      4. Data Collects
        1.  
          Triggering Data Collect Logs
        2.  
          Tracking triggered Data Collect tasks
        3.  
          Troubleshooting Data Collect trigger issues
  13. Appliance Update Management
    1.  
      Introduction
    2.  
      Upgrade Readiness Index
    3.  
      Upgrade Center
    4.  
      Patch Management
    5.  
      Monitoring
  14. Security Insights
    1.  
      Introduction
    2.  
      Security meter and configuration on an Appliance dashboard
    3.  
      Security Insights summary on an Account or a Query dashboard
    4.  
      Security Insights details on an Account or a Query dashboard
  15. Managing alerts
    1.  
      About managing alerts
    2.  
      Call Home transmission failure alerts
    3.  
      Receiving the Call Home transmission alert Email
    4.  
      System Reliability Score (SRS) alert
    5.  
      Capacity Utilization alert
  16. Frequently Asked Questions
    1.  
      Frequently Asked Questions

Remove Security Admin privilege

Before you begin

  • You must be a Security Admin for the team.

  • At least one additional Security Admin must exist to review the request.

  • The team must not have an active pending secure quorum request, otherwise this action may be blocked.

  • Removing the Security Admin privileges must not reduce the number of Security Admin users below the required minimum.

Steps

  1. Go to Team Management.
  2. Select the required team.
  3. In the members list, locate the user.
  4. Edit the user role and remove the Security Admin privileges.
  5. Click Submit.
What happens next

  • The system does not remove the Security Admin privilege immediately.

  • A request is created to revoke the Security Admin privilege.

  • The request is assigned a Pending Approval state.

  • Another Security Admin must review and approve the request.

  • The requestor cannot approve their own request.

Result

  • If the request is approved, the Security Admin privilege is removed.

  • If the request is rejected, no changes are made.

  • If the request expires, the user retains the Security Admin privilege and a new request must be created.

Additional considerations

  • If removing the privilege would violate the minimum Security Admin requirement, the system may block the request.

  • If there is already an active secure quorum request for the team, this action may be blocked.

  • If OTP verification is required, you must complete verification to submit the request.