Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.5)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    6. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    7. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    8. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    9.  
      Adding SMTP routing addresses
    10.  
      Checking settings for SMTP Journaling
    11.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

About SMTP Group Journaling

Figure: Example of SMTP Group Journaling

Example of SMTP Group Journaling

Note:

SMTP Group Journaling was previously known as Selective SMTP Journaling.

You can implement SMTP Group Journaling if you want Enterprise Vault to archive only messages to or from specific addresses. Enterprise Vault can store all the messages in the same archive, or in several different archives. For example, in Figure: Example of SMTP Group Journaling the messages to and from all the senior managers in example.com are archived in a separate archive. The messages to and from VP1, VP2, and VP3 are stored in the archive called VP mail. The addresses for these managers are added as SMTP targets and enabled for archiving. The addresses john@rnd.example.com and facilities@example.com are not configured as SMTP targets.

The address, All_VPs@example.com, is the SMTP address for a distribution list that includes all the senior managers in the company. To ensure that Enterprise Vault finds the selected target addresses in distribution lists, hub transport servers must expand the distribution lists in journaled messages. This must be done before the messages are sent to Enterprise Vault SMTP servers.

As in SMTP Journaling, the relay MTAs BCC or journal copies of all messages to the Enterprise Vault SMTP routing address. The Enterprise Vault SMTP server recognizes the routing address as a target address, and puts the message in the SMTP holding folder. The SMTP Archiving task then processes the messages in the holding folder, and archives them according to the target configuration settings.

To simplify the creation and maintenance of SMTP Group Journaling targets, we recommend that you create provisioning groups for the users that you want to add as targets. You can create different provisioning groups for different groups of target users. When you create a provisioning group, you select the archives for that group. Enterprise Vault automatically maintains the consistency of retention settings across the archives assigned to a group.

If you are implementing both SMTP Journaling and SMTP Group Journaling, the advanced SMTP site setting, Selective Journal Archiving, lets you control where messages are stored. You can archive target users' messages in the SMTP Journaling archives and in the SMTP Group Journaling archives, or only in the SMTP Group Journaling archives.

See Configuring the SMTP site setting, Selective Journal Archiving.

The archive types that can be used for SMTP Group Journaling are SMTP, Shared, Exchange Journal, or Domino Journal archives. In archive types that contain folders, such as SMTP archives, the SMTP Archiving task stores the messages in the Inbox. Other journal archive types, such as Shared and Exchange Journal archives, do not contain folders. In these archives, the task stores the messages in the root of the archive. If you create an archive in SMTP Group Journaling provisioning group, and create a new SMTP archive as part of the process, Enterprise Vault creates an SMTP archive.

If a message contains several of the target email addresses, a copy of the message may be stored in more than one archive. Enterprise Vault implements single-instance storage as permitted by the vault store configuration.