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Veritas™ System Recovery 21 User's Guide

Last Published: 2020-04-29

Product(s): System Recovery (21)

Introducing Veritas System Recovery
1. About Veritas System Recovery
2. The components of Veritas System Recovery
3. Accessing Help and Support for Veritas System Recovery
4. Sending your feedback regarding Veritas System Recovery 21
5. Accessing Veritas QuickAssist (VQA)
6. Updating Veritas System Recovery with Veritas Update
Installing Veritas System Recovery
1. System requirements for Veritas System Recovery
2. Supported file systems, disk types, disk partition schemes, and removable media
3. Feature availability in Veritas System Recovery
4. About the trial version of Veritas System Recovery
5. Installing Veritas System Recovery
  1. Activating and setting up Veritas System Recovery after installation
  2. Activating Veritas System Recovery after the trial period
6. Uninstalling Veritas System Recovery
7. System requirements for Veritas System Recovery Monitor
8. Installing Veritas System Recovery Monitor
Ensuring the recovery of your computer
1. Creating a new Veritas System Recovery Disk
2. Customizing an existing Veritas System Recovery Disk
3. About restoring a computer from a remote location by using LightsOut Restore
  1. Configuring LightsOut Restore
4. Testing the Veritas System Recovery Disk
Getting Started
1. How to use Veritas System Recovery
2. Starting Veritas System Recovery
3. Configuring Veritas System Recovery default options
4. Setting up default general backup options
  1. Setting a default backup destination
5. Improving your computer's performance during a backup
6. Enabling network throttling
7. Setting default options for the Windows notification area
8. File types and file extension
9. Removing or changing the unique name for an external drive
10. Configuring default FTP settings for use with Offsite Copy
11. Logging Veritas System Recovery messages
12. Enabling email notifications for product (event) messages
13. Setting up your first backup using Easy Setup
14. Home page
15. Status page
16. Tasks page
17. Tools page
18. Advanced page
19. Using Veritas System Recovery RESTful Application Programming Interfaces (APIs)
Best practices for backing up your data
1. About backing up your data
2. Best practices for backing up data
3. What to do when a backup is finished
4. Tips for running defined backups
5. Backup destinations
6. Backing up dual-boot computers
7. Manually validating recovery points
Backing up entire drives
1. Defining a drive-based backup
2. Compression levels for recovery points
3. Running a one-time backup from Veritas System Recovery
4. Running a backup from Veritas System Recovery Disk
5. How Offsite Copy works
Backing up files and folders
1. Backing up files and folders
Running and managing backup jobs
1. Running an existing backup job immediately
  1. Running a backup to create an alternate type of recovery point
2. Adjusting the speed of a backup
3. Stopping a backup or a recovery task
4. Verifying that a backup is successful
5. Viewing the properties of a backup job
6. Editing backup settings
7. Enabling event-triggered backups
8. Editing a backup schedule
9. Disabling or enabling a backup job
10. Deleting backup jobs
11. Adding users who can back up your computer
12. Configuring access rights for users or groups
Backing up remote computers from your computer
1. About backing up other computers from your computer
2. About the Veritas System Recovery Agent
  1. Using the Veritas System Recovery Agent
  2. About managing the Veritas System Recovery Agent through Windows Services
3. About deploying the Veritas System Recovery Agent
4. Best practices for Veritas System Recovery services
5. Viewing Veritas System Recovery Agent dependencies
6. About controlling access to Veritas System Recovery
Monitoring the status of your backups
1. About monitoring backups
  1. Refreshing the information that displays about hard disk configuration changes
2. Icons on the Home page
3. Icons on the Status page
4. Configuring Veritas System Recovery to send SNMP traps
5. Customizing the status reporting of a drive (or file and folder backups)
6. Viewing drive details
7. Improving the protection level of a drive
8. About using event log information to troubleshoot problems
Monitoring the backup status of remote computers using Veritas System Recovery Monitor
1. About Veritas System Recovery Monitor
2. Starting Veritas System Recovery Monitor
3. Icons on the Veritas System Recovery Monitor console
4. Configuring Veritas System Recovery Monitor default options
5. Adding a remote computer to the Computer List
  1. Importing a text file to add multiple remote computers to the Computer List
6. Modifying the logon credentials for the remote computers
7. Removing a remote computer from the Computer List
8. Viewing the backup protection status of a remote computer
9. Viewing the Protection Status report
Exploring the contents of a recovery point
1. About exploring recovery points
2. Exploring a recovery point through Windows Explorer
  1. Mounting a recovery point from Windows Explorer
3. Opening and restoring files within a recovery point browser
4. Dismounting a recovery point drive
5. Viewing the drive properties of a recovery point
Managing backup destinations
1. About backup destinations
2. Differences between drive-based backups and file and folder backups
3. Cleaning up old recovery points
4. Deleting a recovery point set
5. Deleting recovery points within a recovery point set
6. Copying recovery points
7. About managing file and folder backup data
8. Automating the management of backup data
9. Moving your backup destination
10. About support of OneDrive for Business
Managing virtual conversions
1. Defining a virtual conversion job
2. Running an existing virtual conversion job immediately
3. Viewing the properties of a virtual conversion job
4. Viewing the progress of a virtual conversion job
5. Editing a virtual conversion job
6. Deleting a virtual conversion job
7. Running a one-time conversion of a physical recovery point to a virtual disk
Managing cloud storage
1. Direct to cloud
2. Downloading OpenStorage Files
3. How Offsite Copy works for cloud storage
4. About creation of Amazon Machine Image (AMI) in Amazon from Veritas System Recovery backups
  1. How to create an Amazon Machine Image (AMI)
  2. How to view the conversion tasks and AMI status
5. About S3-Compatible Cloud Storage
  1. Using S3-Compatible Cloud Storage in Veritas System Recovery
6. About Veritas System Recovery supporting Veritas Access
  1. Using Veritas Access Storage in Veritas System Recovery
7. About the Cloud Instance Creator Utility
Recovering files, folders, or entire drives
1. About recovering lost data
2. Recovering files and folders by using file and folder backup data
3. Recovering files and folders
4. Recovering a secondary drive
5. Recovering a drive
6. Exploring files and folders on your computer by using Veritas System Recovery Disk
7. Recovering files and folders by using Veritas System Recovery Disk
Recovering a computer
1. About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
2. Booting a computer by using the Veritas System Recovery Disk
  1. Configuring a computer to start from a USB device or DVD
3. Preparing to recover a computer by checking the hard disk for errors
4. Recovering a computer
5. Recovering a computer from a virtual disk file
6. Recovering a computer with different hardware
7. About using the networking tools in Veritas System Recovery Disk
8. Viewing the properties of a recovery point in the Veritas System Recovery Disk
9. Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
10. About the Support Utilities
Copying a hard drive
1. Preparing to copy a hard drive
2. Copying one hard drive to another hard drive
Using the Veritas System Recovery Granular Restore Option
1. About the Veritas System Recovery Granular Restore Option
2. Best practices when you create recovery points for use with the Granular Restore Option
  1. Protecting your Microsoft Exchange server for successful backups
3. Starting the Granular Restore Option
4. Starting Granular Restore Option and opening a specific recovery point
5. Restoring a Microsoft Exchange mailbox
6. Restoring a Microsoft Exchange email folder
7. Restoring a Microsoft Exchange email message
8. Restoring files and folders using Granular Restore Option
Appendix A. Backing up databases using Veritas System Recovery
1. About backing up databases using Veritas System Recovery
2. Creating a manual cold (offline) backup
3. Creating an automatic warm backup
4. Creating a hot (online) backup using Veritas System Recovery
Appendix B. Backing up Active Directory
1. Tips for protecting a domain controller in Active Directory
Appendix C. Backing up Microsoft virtual environments
1. About backing up Microsoft virtual hard disks
2. About backing up and restoring Microsoft Hyper-V virtual machines
Appendix D. Using Veritas System Recovery 21 and Windows Server Core
1. About Veritas System Recovery 21 and Windows Server Core
2. Installing Veritas System Recovery 21 on Windows Server Core using commands
Index

Creation Options

In the Creation Options panel, on the Veritas System Recovery Disk Creation Wizard, use one of the following options to create the Veritas System Recovery Disk:

Typical
A Veritas System Recovery Disk created using this option is sufficient for your usual recovery needs.
The option uses the Windows recovery environment available on your computer to create a Veritas System Recovery Disk. Using this option you can create a 32-bit recovery disk on a 32-bit computer or a 64-bit recovery disk on a 64-bit computer. The recovery disk is created in the language of the operating system from which the disk is created, and is one of the 11 languages that Veritas System Recovery 21 supports. Veritas recommends creating a Veritas System Recovery Disk on the latest operating system in your environment, such as Windows 10/2016/2019. The recovery disk can then be used to recover images of Windows 10/2016/2019 operating system and all earlier operating systems.
The Typical option is only available on the operating systems on which the Windows recovery environment is also available. You can refer to the following link to view a list of the operating systems that use the Windows recovery environment.
http://technet.microsoft.com/en-us/library/ff715587.aspx
The customization features are also available during the trial period of Veritas System Recovery 21 and after the product license is activated.
Note:
The Typical option is not available when you create a new Veritas System Recovery Disk using Veritas System Recovery Management Solution Mode.
See Non-availability of the Typical option.
Advanced
If you require to create a multilingual recovery disk or need a PowerShell support in your recovery environment, use the Advanced option to create a Veritas System Recovery Disk.
You can also create both 32-bit and 64-bit recovery disks on the same computer. You must have Windows ADK installed on your computer to use the Advanced option to create a Veritas System Recovery Disk.

Note:

When you create the Veritas System Recovery Disk using Veritas System Recovery Management Solution Mode, the Advanced option is selected by default.

The Typical and Advanced creation options are supported on the following operating systems:

Windows 7
Windows 8
Windows 8.1
Windows 10
Windows Server 2008 (Only supported by the Advanced option)
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019

Using the following customization features, you can customize a Veritas System Recovery Disk as per your requirements:

Select the language.
Add or remove network and storage drivers.
Specify the default network settings.
Specify the default license information.
Select the time zone, display language, and keyboard layout.

The following table lists a comparison of the features available for each option.

Table: Disk Creation Options

Feature Description	Typical	Advanced
Uses Windows ADK 10, version 1903	No	Yes You require an Internet connection to download Windows ADK. See Download and install Windows Assessment and Deployment Kit (ADK).
Platform support	Creates a 32-bit or a 64-bit recovery disk depending on the operating system installed on your computer. To create a 32-bit recovery disk, use this option on a 32-bit computer. To create a 64-bit recovery disk, use this option on a 64-bit computer.	Creates both 32-bit and 64-bit recovery disks on the same computer.
Windows operating systems that can be recovered See Veritas System Recovery Disk recovery matrix.	The computer's operating system on which you create the Veritas System Recovery Disk and all earlier versions. Use this option on the latest operating system to recover all Windows operating systems.	All versions of Windows supported by the product.
Languages available in the recovery environment	The language of your operating system.	One or more of the 11 supported languages selected during Veritas System Recovery Disk creation.
Temporary disk space required on local system	Approximately 500 MB	Approximately 500 MB for each recovery disk that you create. More space is required for each additional language that you select. An additional 3.5 to 5 GB disk space is required to install Windows ADK.
PowerShell Cmdlets support in recovery environment (for example, Storage Space Creation Cmdlets)	Not Available	Available
Time required for creation (approximately)	10 minutes	20 minutes If you select more than one language, approximately 10 minutes are added for each language.
Can be customized on other operating systems See Veritas System Recovery Disk customization support matrix.	Yes	Yes