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Enterprise Vault™ Troubleshooting FSA Reporting
Last Published:
2021-03-23
Product(s):
Enterprise Vault (14.1, 14.0, 12.5, 12.4, 12.3, 12.2, 12.1, 12.0, 11.0.1, 11.0)
- About this document
- Troubleshooting an upgrade of FSA Reporting
- Troubleshooting the configuration of FSA Reporting
- Troubleshooting issues with FSA Reporting reports
- Using DTrace to troubleshoot FSA Reporting
Archive information is not shown for some volumes
Problem: After an upgrade from Enterprise Vault 8.0 to any version of Enterprise Vault 9.0, the archive information for some volumes does not appear in the reports.
Cause: You have not migrated the FSA metadata in all of your vault store databases.
Resolution: After the upgrade to Enterprise Vault 9.0 you must use the FSA upgrade utility to migrate the FSA metadata for all the vault stores that contain FSA items.
See "Upgrading the FSA metadata" in the Enterprise Vault 9.0 Upgrade Instructions, and the "FSA upgrade utility" section of the Utilities guide.