Enterprise Vault.cloud™ Folder Sync 1.11 Administration Guide

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Product(s): Veritas Alta Archiving (Version Not Specified)
  1. Folder Sync Overview
    1.  
      About this guide
    2.  
      About Folder Sync 1.11
    3.  
      Revision history
    4.  
      Prerequisite knowledge
  2. Requirements for Folder Sync
    1.  
      About the Exchange Server versions that Folder Sync works with
    2.  
      Folder Sync application instances required
    3.  
      Folder Sync Microsoft SQL Server requirements
    4.  
      Requirements for the server on which Folder Sync is installed
  3. Steps to set up Folder Sync
    1.  
      Steps to set up Folder Sync
  4. Preparing the Folder Sync service account
    1.  
      Preparing the Folder Sync service account
    2.  
      Setting the permissions for the Folder Sync service account on Exchange 2003
    3.  
      Setting the permissions for the Folder Sync service account on Exchange 2007
    4.  
      Setting the permissions for the Folder Sync service account on Exchange 2010 and Exchange 2013
  5. Configuring sufficient concurrent MAPI sessions for Folder Sync
    1.  
      Configuring sufficient concurrent MAPI sessions for Folder Sync
    2.  
      About increasing the maximum number of allowed MAPI sessions on Exchange 2003 and 2007
    3.  
      Removing MAPI session throttling for Folder Sync on Exchange 2010
    4.  
      Removing MAPI session throttling for Folder Sync on Exchange 2013
  6. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading the Folder Sync application
    2.  
      Installing the Folder Sync application
    3.  
      Upgrading the Folder Sync application
  7. Configuring Folder Sync
    1.  
      Configuring the Folder Sync application
    2.  
      Configuring the initial setup of Folder Sync
    3.  
      Configuring the Item Synch task's message service settings
    4.  
      Restarting the Item Synch task
  8. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  9. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2.  
      Checking the Folder Sync synchronization status from the ArchiveTools Management Console
    3.  
      About the Folder Sync job list
    4.  
      Viewing the Folder Sync job list
    5.  
      About the Folder Sync Mailbox Report
    6.  
      Viewing the Folder Sync Mailbox Report
    7.  
      Disabling or enabling Folder Sync from the Administration Console
    8.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  10. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional timeouts of the Folder Sync service

Revision history

Table: Folder Sync revision history lists the changes to Folder Sync in recent releases.

Table: Folder Sync revision history

Folder Sync version

Release date

Changes

Folder Sync 1.11

(V1.93.5735 binaries)

February 2016

This version of Folder Sync introduces the following enhancements:

  • A new Auto Select New Targets configuration option. If the option is selected, scheduled Folder Sync synchronizations target any new mailboxes that are added between synchronizations.

    See Configuring the Item Synch task's message service settings.

  • Support for SQL Server 2012 as the Folder Sync database.

  • Support for Windows Server 2012 R2 as the Folder Sync host server.

This version also includes a number of bug fixes, including the following:

  • If the default language of the Folder Sync service account's SQL login was set to a language other than British English that supports an international date format, synchronizations could fail to run.

  • Folder Sync threw an exception when you created a new scheduled synchronization, if you typed a value in the minute field.

  • Folder Sync did not synchronize a folder if the folder name consisted of a tab character only, or a tab and a space.

  • The Job Type column of the job list always displayed "Messages", regardless of the job type. Also the Processed column did not include processed folders, only messages.

  • The Is equal to filter option for the Started and Stopped columns of the job list did not work.

Folder Sync 1.10.1

(V1.92.5493 binaries)

March 2015

Included fixes for the following issues:

  • During an upgrade, database index creation could time out and result in an "incompatible database schema" error.

  • Under some circumstances, transactions that failed due to a connection error were not retried when the connection was restored. This issue could lead to folder display issues in Personal.cloud.

  • If the default language of the Folder Sync service account's SQL login was set to British English, Folder Sync failed to start new jobs after the 12th day of each month.

Folder Sync 1.10

(V1.92.5155 binaries)

March 2014

Contained the following enhancements:

  • Support for Exchange 2013

  • Support for Exchange 2013 DAG (Database Availability Groups)

  • Support for Active Directory resource forests

  • Support for child domain synchronization

  • A new Workers configuration option lets you set the number of threads to use for concurrent mailbox synchronizations.