Veritas Alta™ View Compliance and Governance User Guide

To enable Alta Capture Services for Archiving

1. In the left navigation tab, select Customer Service > Customers.
2. On the Customers page, do any of the following:

   • If the customer is new, click Add Customer and specify the required details.

     See Creating the archive instance for a customer in the Veritas Alta Archiving Customer Administration Guide.

     Note:

     The customers who are enabled for the Alta Capture services only can see lesser Administration options when they login to the Veritas Alta View Compliance and Governance Management Console console. Such customers do not require Journaling Address. In addition, while adding the customer account, on the Accounts > Add Account page, the Admin check box is selected, but remains disabled.

   • If the customer already exists, search for and select the customer for whom you want to enable this service.

3. In the Services section, do the following as shown in the sample image below.
   

   • Under Primary Services, select Capture.

     Note:

     Unless the Capture option is enabled under primary services, you cannot enable the Capture Secondary Services secondary service for this customer.

   • Under Capture Secondary Services, in the Enabled column, select the check box next to the service that you want to enable.

4. Click Save.
5. To verify if the selected Capture secondary services are enabled for the customer, in Veritas Alta View Compliance and Governance Management Console console, login as a Customer Administrator.
6. In the left navigation pane, select Configuration > Services.
7. Ensure that the selected Capture secondary services are selected under the Secondary Services section.

   Note:

   You cannot disable or enable this service from this page. To disable this service, select Customer Service > Customers. Select the customer and clear the check box of the selected Capture secondary services in the Enabled column.