Veritas NetBackup™ Release Notes
- About NetBackup 8.3.0.1
- New features, enhancements, and changes
- NetBackup 8.3.0.1 new features, changes, and enhancements
- Operational notes
- NetBackup installation and upgrade operational notes
- NetBackup administration and general operational notes
- NetBackup administration interface operational notes
- NetBackup Bare Metal Restore operational notes
- NetBackup Cloud operational notes
- NetBackup with Veritas CloudPoint operational notes
- NetBackup deduplication operational notes
- NetBackup internationalization and localization operational notes
- NetBackup for NDMP operational notes
- NetBackup Snapshot Client operational notes
- NetBackup virtualization operational notes
- Appendix A. About SORT for NetBackup Users
- Appendix B. NetBackup installation requirements
- Appendix C. NetBackup compatibility requirements
- Appendix D. Other NetBackup documentation and related documents
Backup jobs fail with "Storage server is down ..." for WORM storage servers in multi-domain environments
A problem occurs in a multi-domain environment, where two domains (both NetBackup master servers) share an MSDP user name.
If Domain 1 and Domain 2 have the same MSDP user name, and Domain 1 has created a NetBackup WORM Storage Server, and Domain 2 is configured to connect to the WORM Storage Server, backup jobs fail with the error Storage Server is down or unavailable.
Workaround:
Create a new user for Domain 2. On the NetBackup WORM Storage Server, run the following command to create the MSDP user:
setting MSDP-user add-MSDP-user username=user_name
On Domain 2, run the following NetBackup command to update the NetBackup WORM Storage Server to use the new user:
tpconfig -add -stype PureDisk -storage_server <storageserver> -sts_user_id <user id> -password <password>
On the NetBackup WORM Storage Server, stop and then restart the NetBackup Deduplication Manager (spad):
dedupe MSDP stop
dedupe MSDP start