Veritas Access Appliance Initial Configuration Guide

Last Published:
Product(s): Appliances (7.4.2)
Platform: Access Appliance OS
  1. Getting to know the Access Appliance
    1.  
      About the Veritas Access Appliance
    2. About the Access Appliance administration interfaces
      1.  
        Using the Access Appliance shell menu
    3.  
      About licensing the Access Appliance
    4.  
      Where to find the documentation
  2. Preparing to configure the appliance
    1.  
      Initial configuration requirements
    2.  
      About obtaining IP addresses for Veritas Access
    3.  
      Network and firewall requirements
  3. Configuring the appliance for the first time
    1. How to configure the Access Appliance for the first time
      1.  
        Configuring the Access cluster on the appliance
  4. Getting started with the Veritas Access GUI
    1.  
      Where to find the Veritas Access GUI
    2. About the Veritas Access 3340 Appliance
      1. Configuring Veritas Data Deduplication
        1.  
          About Veritas Data Deduplication
        2.  
          Add-on license for using Veritas Data Deduplication
        3.  
          Viewing information about Veritas Data Deduplication
        4.  
          Increasing storage for Veritas Data Deduplication
        5.  
          Starting or stopping the Veritas Data Deduplication service
        6.  
          Unconfiguring Veritas Data Deduplication
      2.  
        Configuring storage for LTR
  5. Storage management
    1.  
      About the appliance storage
    2.  
      Viewing the storage on the appliance
    3.  
      Scanning the storage on the appliance
  6. Network connection management
    1. Configuring network address settings on the appliance nodes
      1.  
        About NIC1 (eth0) port usage on the appliance nodes
      2.  
        About IPv4-IPv6-based network support on the Access Appliance
    2.  
      About VLAN tagging on the appliance
    3.  
      Configuring static routes on the appliance
    4.  
      Configuring DNS settings on the appliance
    5.  
      Configuring host name on the appliance
    6.  
      About the maximum transmission unit size on the appliance
    7. About the Veritas Remote Management Console
      1.  
        Configuring the IPMI port on an appliance node
      2.  
        Managing IPMI users on an appliance node
      3.  
        Resetting the IPMI on an appliance node
    8.  
      Setting the date and time on the appliance
  7. Monitoring the appliance
    1.  
      About hardware monitoring in the Access GUI
    2. About Veritas AutoSupport on the Access Appliance
      1.  
        Setting up AutoSupport on the appliance
      2.  
        Using a proxy server with the appliance
    3.  
      Setting up email notifications on the appliance
    4.  
      Setting up SNMP notifications on the appliance
    5.  
      Testing the appliance hardware
  8. Resetting the appliance to factory settings
    1.  
      About appliance factory reset
    2.  
      Performing a single node factory reset
    3.  
      Performing a full appliance cluster factory reset
  9. Appliance security
    1.  
      About Access Appliance security
    2. About Access appliance user account privileges
      1. Access appliance admin password specifications
        1.  
          Password encryption and handling on the Access appliance
    3.  
      Changing the Maintenance user account password
    4. About the Access Appliance intrusion detection system
      1.  
        Reviewing SDCS events on the Access Appliance
      2.  
        Auditing the SDCS logs on an Access Appliance
      3.  
        About SDCS event type codes and severity codes on an Access appliance node
      4.  
        Changing the SDCS log retention settings on an Access appliance node
    5. About Access appliance operating system security
      1.  
        Vulnerability scanning of the Access Appliance
      2.  
        Disabled service accounts on the Access appliance
    6.  
      About data security on the Access appliance
    7.  
      About data integrity on the Access appliance
    8. Recommended IPMI settings on the Access appliance
      1.  
        Replacing the default IPMI SSL certificate on the Access appliance
  10. Troubleshooting
    1.  
      About appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Gathering device logs with the DataCollect command

About appliance log files

Log files help you to identify and resolve any issues that you may encounter with the appliance.

The Veritas Access Appliance captures software-, system-, and performance-related data in log files. This data offers information about things like appliance operation, issues, and processes.

Appliance logs also help with the diagnosis of hardware-related issues, such as unconfigured volumes or arrays, temperature irregularities, and battery malfunction.

Table: Methods of accessing appliance logs describes the methods you can use to access the appliance log files.

Table: Methods of accessing appliance logs

Method

Log details

Download logs to a remote computer.

Log onto the Access Appliance shell menu and download the appliance unified logs or appliance device logs.

  • Appliance unified logs

  • Appliance storage device logs

View

You can use the Main > Support > Logs > VxLogView commands to access the appliance VxUL (unified) logs.

Appliance unified logs

You can use the Main > Support > Logs > Browse command to access the appliances logs in the following directories:

  • <DIR> ACCESS

  • <DIR> APPLIANCE

  • <DIR> OS

  • <DIR> COREDUMP

See Viewing log files using the Support command.

  • Selftest report

    LOGROOT/APPLIANCE/selftest_report

  • Host change log

    LOGROOT/APPLIANCE/log/hostchange.log

  • Operating system (OS) installation log

    • LOGROOT/APPLIANCE/OS/var/log/boot.log

    • LOGROOT/APPLIANCE/OS/var/log/messages

You can use the Main > Support > DataCollect commands to collect storage device logs.

See Gathering device logs with the DataCollect command.

Appliance storage device logs